TripAdvisor Traveler Rating

I had a great stay at this hotel. The room was very spacious and clean, with large windows offering beautiful views. The location was also excellent—close to shops, restaurants, and public transport. Staff... were friendly and helpful throughout my stay. I especially appreciated the quiet atmosphere, which made it easy to relax after a long day. Overall, a very comfortable and pleasant experience. I would definitely stay here again and recommend it to others looking for a well-located and comfortable hotel.

I stayed at the Crowne Plaza Times Square (now Hyatt Regency Times Square) primarily for its location, which is undoubtedly its best feature. Situated right in the heart of Times Square, it offers easy a...ccess to Broadway theaters, major attractions, and a vibrant city atmosphere. However, my experience was not entirely satisfactory. The hotel is quite costly, and for the price, I expected better cleanliness and upkeep. Unfortunately, it did not meet those expectations. While the rooms were decent in size, the overall hygiene and maintenance could have been much better. If location is your top priority and you're willing to compromise on cleanliness and value for money, this hotel might still be an option. However, for the price, there are likely better alternatives in the area.

Nice place nice new good staff and service must stay at crown for better experience and leisure hope u find this review helpfull………………………………………………………………..,…………….. ………………………………………………………………………………………. ... ………………………………………………………….. z..

I expected a better hotel as the brand is famous, but we had a lot of trouble at the reception, during arrival, staff is not nice, the are not patient as well. The shower at our room was poorly functioning.... It needs improvement to provide a good service.

This was our first visit to New York and we stayed at Crowne Plaza Times Square, Manhattan. We arrived on December 4, 2024 and we had the pleasure of meeting Maritza - checked us in very smoothly and prof...essional. The hotel is exceptional clean and our room was very clean too. I can say, we walked over to Junior's Restaurant on 49 the Street, across from the hotel - and ordered coffee and breakfast(yogurt). Faster and cheaper than the deli in hotel. We will definitely visit NY again and stay at this hotel. The location of the hotel is phenomenal!