Overview
Celebrating 50 years in business and is ideal for families with young children. The Anaheim Camelot is a 5-7 minute walk from the Disneyland Resort and located near a variety of eateries, ranging from fast food to home cooking. The 4th floor pool offers a fantastic view of Disneyland Resort's fireworks display.
Minimum check-in age: 21 years and up
Check in
4 p.m.
Check out
11 a.m.
Rooms
121
Inclusions
Rooms
Amenities
Location
Reviews
Terrible hotel and staff
Suzanne A on Oct 12, 2024
Terrible customer service... Lies to your face every turn tries to tell you people in your suite and that why you can't get in when you clearly prove no one in room claims your lying and they never said that... Then when you deal with manager, manager claims she was there the night of incident that was never said. Then tells others oh I will investigate but if you were there you wouldn't have too. Treat paying customers less like trash... Then day shift after gets rude and disrespectful... Showers barely work it a spray or drip but you have to be right on it to get any water on you. You can hear all vehicle sounds. No sealing on doors so kids running in halls or neighbors doing anything you could hear in each room... And so help me there any issue with any kinda you are at fault... Pool is in disrepair with only being half full holes in flooring and salt based cleaning system. Toilets run all night instead of filling and sealing. It just keeps running flushing problems. Maintenance when was told had to fix something did but the fact that you know your having extended stay wouldn't you have the room check just a thought before hand so those aren't issues well they are staying with you.
Worst experience
Michael G on Oct 12, 2024
The pillows were 4 couch pillows from ikea, the manager (michele) and edna were rude and ignorant, lie. The cleaning and maitance staff were good. Door had no seal can see light and hear traffic. The manager refused to talk directly to always went third party claimed to investigate but didnt know any of the facts took edna's word on everything even when both people proved it wrong. Door lock had wires melt so showed on a system door was locked, claimed someone was in room when both people staying in room were no where by room. So then ruined a birthday party because rather then figuring out decided to call customers liars forcing both parties to be there to prove and by the time got into room the event was over so a 2k stay cost a 3k event loss... dont stay here if you feel you want an amazing experience. Maintence explained and fixed it in a timely and orderly fashion but manager and edna need gone. Honestly the rest of the staff seemed decent. But no compensation was offered not even a apology which is sad it oh no they never this never we never... please if your gonna spend that kinda money either stay at air bnb.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.