Viva Heavens by Wyndham reviews
TripAdvisor Traveler Rating
3079 TripAdvisor reviews
I’ll be back
Carl B on Dec 13, 2024
The young ladies at the front desk made my trip enjoyable ! They are not just friendly but will go the extra mile to accommodate anything needed from the hotel. It was never boring there either ! Sofiay, the lady at the front desk made me promise to come back again . I may be back sooner than later now
Nice small hotel with basic amenities.
Liz H on Dec 11, 2024
This is a nice small hotel. Close to everything. Four a la carte restaurants. Only ate at 3. Booking on the Viva app at the hotel is the best . Italian was our favorite. The Blend was also nice. The Mexico was Okay. The buffet is typical but changed every evening. We stayed in the Amnesia room on the 2nd floor. Beds were comfortable and room was large. Our air conditioning worked well until the last two nights. They tried to repair but had no luck. The coffee shop was amazing and had great little wraps at lunch. The beach is a short walk through a nice path. Our maid Camila was excellent. Omar, Elvis and Alexander were the most amazing bartenders. If you are looking for a busy night life this is not your place but always had music after dinner and activities throughout the day. Overall would rate this a 3 + hotel not 4 star.
Omar is AMAZING!!
Lila N on Dec 11, 2024
Resort was okay but what made the experience was Omar the bartender. He was kind and outgoing every single time, even kept his smile going after getting stung by a bee in front of me. #employeeoftheyear Thank you Omar! -Lila and Luke (strawberry daiquiri & tequila shots)
Overall great experience
Drieden G on Dec 10, 2024
Resorts is a very welcoming and friendly place to stay. We were welcomed by happy people. Hotel was clean. Ernesto did a great job at making g sure we got to see the excursions we wanted to go on. Omar was more than happy to fulfill our drink needs. And food was always delicious.
Clean hotel
Shanaza B (Toronto, Canada) on Dec 09, 2024
It was a great stay overall minus the rainy days, but we made use of our time by using the gym, talking walks to the nearby mall, and eating at the delicious cuisines. It's also well kept, rooms were cleaned every day. The resort is quite smaller than what we're used to but can't complain and was just perfect for us! We would visit again.