Active Advisories
There is a room furniture replacement plan at Crown Paradise Club Puerto Vallarta, scheduled from January 27, 2025, to April 12, 2025. This enhancement project will update the furniture in all rooms. All efforts will be made to minimize any impact to guests.
There will be annual scheduled maintenance of the Water Park, from August 25th to September 8th, 2025.
Overview
This paradise is on a wide beach, close to the marina area. Crown Paradise Club Puerto Vallarta has excellent facilities, dining options, entertainment and a large water park, perfect for families.
Check in
3 p.m.
Check out
12 p.m.
Rooms
352
Inclusions
- Round-trip airport transfers
- All gratuities
- All taxes
Rooms
Amenities
Location

Reviews
Memorable Family Vacation
K202529 on Apr 19, 2025
Spring Break vacation with child As a disclaimer, avid travelers know that most resorts have some minor issue or another. There are always plenty of pros and cons, depending on what you are looking for an...d personal preferences. Some basic pros: 1. Beach was beautiful, no seaweed 2. Showers - hot and worked well 3. Food was amazing, especially since we enjoyed the a la carte restaurants each night. Breakfast was the best!!! Snacks were always available. 4. Service - very responsive and thorough 5. Pools were great fun, especially the kids pool. 6. Entertainment was amazing - don't miss the the MJ show and Broadway show. 7. People - everyone was so lovely, from guests to staff. What made the Crown Paradise stand out as a recommended resort destination though, especially for families, is the phenomenonal staff, such dedicated people who catered to your every need. The word "anticipate" embodies the demeanor with which all staff treated us every day. We felt safe, cared for and most of all, appreciated. The staff ensured that our needs were taken care of (for example, assisting us with dinner reservations, arranging for medical care, ensuring our room was well refreshed each day and met our expectations, and even more impressive, was following up and ensuring that we were content). The mark of commendable client services is characterized by humanity, compassion and empathy, all while doing it with a smile. These traits were exemplified by our lifesaver, and now friend, Mario Zamudio, the Chief Concierge. We want to extend a heartfelt MUCHAS GRACIAS to our all-time favorite King of all concierges, Mario Zamudio, as without you, our vacation would not have been so special and memorable. You showed us true humanity and went above and beyond so many times during our two-week stay at the Crown, willingly assisting us with any issues and making us as comfortable as possible. One such example of Mario doing his best to help us occurred on the last day, when we expected to check our early and head to the airport. However, the airline delayed our flight by 3 hours and instead of waiting at the airport with my child for six hours total (which would have been very exhausting for any child), Mario graciously arranged a delayed transfer to the airport and allowed my child to enjoy the resort and beach for an extra 3 hours. The pure joy on my child's face was priceless and made me realize that we had made the best choice by having a vacation spot at the Crown Paradise. We would gladly return here, to experience amazing food, beautiful scenery, professionalism, courtesy and the best relaxation spot right on the beach. The five-star treatment we received made me realize that you can truly be at any resort, but what sets one property apart and makes you want to return, is how the staff connects with you in a personalized manner and invests their hearts in your best interest to ensure that you have the best vacation possible. A lot of things can happen during travel, but how the staff reacts to your needs plays a fundamental role in how willingly you would return to the resort. A special THANK YOU and MUCHAS GRACIAS also to our favorite restaurant staff at La Piazza (our favorite a la carte restaurant): Pablo, Alejandro, Daniel, and Antonio. These gentlemen deserve recognition for excellence in restaurant service. The food was amazing and the service was top notch! All done with a smile, even when the restaurant was super busy. Also, thank you for the beautiful departure surprise- we were presented with a lovely farewell cake to wish us a safe trip home!!! It was really so sweet! My child still asks to return to La Piazza and stay at the Crown!!! Until next time Crown, enjoy the sunsets for us. They were definitely spectacular ???
Get what you pay for
AndrewB8785 (Cochrane, Canada) on Apr 16, 2025
Average experience. Average hotel. Needs major renovations. Old and not very clean. First “family” room was a joke. Had to get management involved and then they upgraded us. ...
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Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten
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