Active Advisories
The Aqua Park at Crown Paradise Club Puerto Vallarta will be undergoing annual maintenance and will be out of service from August 26th to September 10th 2024.
During these dates, all other services, and areas, will continue to work regularly and in certain areas, the hotel will have inflatables, a full activities program and exclusive areas for children.
Overview
This paradise is on a wide beach, close to the marina area. Crown Paradise Club Puerto Vallarta has excellent facilities, dining options, entertainment and a large water park, perfect for families.
Check in
3 p.m.
Check out
12 p.m.
Rooms
352
Inclusions
- Round-trip airport transfers
- All gratuities
- All taxes
Rooms
- 2 double beds
- Garden, pool or street view
- No more than 4 guests in the room
- 2 double beds
- Garden, pool or street view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Complimentary toiletries
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed
- Mountain view
- No more than 5 guests in the room
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed
- Mountain view
- Minimum 2 adults, maximum 2 adults
- Minimum 1 child, maximum 3 children
- No more than 5 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Complimentary toiletries
Amenities
Kids Club
Kids Club
Kids Club
Palapa Restaurant
Palapa Restaurant
Sans Soucis Restaurant
Kids Pool
Pool
Bar / Lounge
Pool
Fujiyama Restaurant
Pool
Location
Reviews
TripAdvisor Traveler Rating
Room maintenance unresponsive
paulmcc88 (Victoria, Canada) on Jul 11, 2024
We arrived to a room where the AC didn't work. After 12 hours of waiting for maintenance to arrive we ended up changing rooms at 10pm, packing up and dragging our 3 year olds around. The AC in the new room worked initially but the safe was missing. Front desk staff repeatedly assured us that maintenance would be there shortly ... 6 days later there was still no safe. The AC also stopped working in that room. Just not up to par and we gave up talking to the front desk.
Experience at crown paradise
Connector42078422148 on Jul 01, 2024
This place is messed up. 1st day, they gave us a room that the bathroom door was broken, the fridge was not working. The sofa/couch was dirty, they lights were broken. There were no towels available for 24 hours. The next day at 12pm, we left the room to go to a better room. And the ac is not working. They gave us the keys to go look 3 other rooms. The room that was not used recently at all. We spent almost 35 hundred and still don't have a room that everything is working. They keep checking in people, and they will have the better rooms, and the one who are already staying and keep complaining, they don't care. I will not come here anymore. Bunch of kids around, who keep drinking and making noises in hall ways.
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