TripAdvisor Traveler Rating

Enjoyed our time today at the beach bar. The shining star of the staff has been Eduardo Tinocc. Only his 3rd day and excels with customer service beyond all others. Beautiful beach setting. Overall good bu...t food could be alot better and more variety.

The view and beach are excellent. 5/5 stars. The customer service…a 2. Most people that work at the resort do not speak any English at all and it can feel very isolating sometimes being an American. The fo...od is. 1/5. Every place we went, the food was not up to par with pretty much any other resort I have ever stayed at. Most of the meats tasted like plastic or were microwaved before served. Ordered a Caesar salad and only got lettuce and string cheese, not Caesar lol and ordered a bbq burger and got no barbecue. Room was only cleaned once out of the five days that I was there and room service only came twice during the week when requested. Isabel was quite lovely to talk to who worked in members. Drinks were served wonderful.

Many negative aspects, starting with the unpleasant smell, especially in the elevators and rooms. Children are not allowed in the Italian restaurant, and it's not possible to sit on lounge chairs on the s...and.

The Grand Fiesta Americana Puerto Vallarta is a luxury resort that stands out for its beautiful location facing the sea on the famous Playa de los Muertos. The rooms are spacious and well-decorated, with o...cean views. They feature modern amenities and private balconies. The hotel offers a variety of restaurants serving everything from Mexican cuisine to international dishes. It has several pools, including an infinity pool with a view of the sea. There is also a full-service spa where guests can enjoy relaxing treatments. The staff is friendly and helpful to guests. Overall, the Grand Fiesta Americana Puerto Vallarta is ideal for those looking for luxurious and relaxing vacations, with plenty of entertainment and dining options.

Great overall experience. Hotel is just far enough away from downtown to be quiet but convenient. Comfortable beds. Good food. Heavy pour on the drinks?? Would be nice to see someone cleaning the beach dai...ly though. Would visit again, although I hear it will be 18+ soon...too bad