Hacienda Buenaventura Hotel & Mexican Charm reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

5554 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

First Time Mexican Vacation

Jay S on Dec 27, 2024

We recently enjoyed our one week all-inclusive vacation at this very charming Mexican hotel. This hotel has a convenient location near the cruise port with a bus stop very close by. Bus number twenty-seven takes you to the Malecon (Centro) for shopping and tequila tastings. There's a great grocery store next door for anything you might have forgotten at home. The friendly and helpful staff, a clean and comfortable room, good food and beverages with a refreshing pool and beach access (with complimentary snacks and beverages at the beach). This is a family and budget friendly all-inclusive hotel. For fabulous Mexican charm, we highly recommend staying here.

TripAdvisor users rated this property 4 out of 5

Great female staff really make this experience special

FunwithToddler (Vancouver, Canada) on Dec 23, 2024

A small place, unfortunately located right next to the highway, but we got incredible service from Lucia at the front desk, Esmeralda the dining room captain and Carolina at the front desk in the buffet, and Jessica at the omelette station.

TripAdvisor users rated this property 5 out of 5

Thank you!

TammyTipple on Dec 17, 2024

David was an amazing server - all the staff has been phenomenal. Authentic Mexican experience with not one complaint especially for the amount of money we paid to stay! Drinks are not watered down, pool is warm, room is fantastic and the food is decent too with lots of local other options!

TripAdvisor users rated this property 5 out of 5

Convenient location and wonderful Mexican atmosphere!

murield510 on Dec 17, 2024

Great stay! It was our second time and we would come back for sure. Very friendly service and tasty buffet. The Mexican Night was a wonderful experience, and we really enjoyed the Beach Club. Thank you very much for making my wife's birthday a very special event!

TripAdvisor users rated this property 5 out of 5

Amazing..... beyond expectations for a 3.5 star hotel

Paul V on Dec 17, 2024

Amazing place. We wanted a more quiet local all inclusive. No late night parties Everything was clean and well kept. Great food selections. The staff were amazing. The training and overall culture of the hotel is commendable. Thank you! Paul for Canada.

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