Hacienda Buenaventura Hotel & Mexican Charm reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.4
  • Location 4.3
  • Rooms 4.0
  • Service 4.6
  • Value 4.4

5753 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

I would rate this as a 2 star hotel because of the room quality alone

Travel28866057439 on May 29, 2025

We enjoyed the food, drinks, and poolside. The food and drink were delicious. That was the best thing about our hotel stay. But unfortunately, there is negatives we did not really like about this hotel. I ...had emailed the hotel at least 2 days in advanced about our honeymoon and we were expecting some kind of upgrade of even just a decoration in our room like swan shaped towels. Just something but there was nothing about the room that made our honeymoon special which was a huge disappointment. Not only that, our toilet did not really work that great, we had to flush about 4 times to get the toilet paper to go down (and we not use a lot either which made it worse), the water pressure from the shower wasn’t that great neither along with the temperature of the water. The staff were great and all but I wouldn’t come back to this hotel due to the room quality and alone.

TripAdvisor users rated this property 4 out of 5

A Convenient Bargin

JamieM2645 on May 19, 2025

This is an economy resort, where the locals come to holiday. I thoroughly enjoyed my time, however I would have preferred a little quieter time - my room overlooked the pool area and the music could be sti...ll be heard through my door. I would have also preferred a cleaner floor in my room (I wore my sandals). That said, everyone was so friendly, the food was great, the drinks did their job, and my room was otherwise clean.

TripAdvisor users rated this property 5 out of 5

Hacienda Buenaventura

Amanda L on May 03, 2025

The kitchen here was great! All the food at the buffet, or the formal restaurant was fantastic. The landscaping around the pool was absolutely beautiful. Shout out to Alfredo Bobadilla at the Sabores de M...exico restaurant. Wonderful service to my mother and I, and again, the food was excellent.

TripAdvisor users rated this property 5 out of 5

Great charming hotel!!

Nancy C on May 03, 2025

Wonderful quaint charming hotel. Food is very tasty and fresh. Good entertainment and great location. Excellent customer service!! A very special thanks to Alfonzo and Jatziri for going above and beyond an...d making our stay extra special. I Highly recommend!

TripAdvisor users rated this property 4 out of 5

Good Value nice location

DM1108 (White Rock, Canada) on Apr 28, 2025

Good value for price, keep in mind it is an older facility so wear and tear. Our bathroom had plumbing issues and our room was near the main street which was noisy. Daily themes in buffet which was nice, b...ut avoid the burgers near the pool bar - frozen pork/beef patties on dry buns - hum. Their beach area is a block away and easy to walk or take their shuttle. Our only issue is we needed a late check out until 5pm and we were charged a full room daily rate although we would not be there for their dinner, evening or next morning breakfast - a really expensive lesson. A lot of tue guests were Mexican families so definitely a more authentic vibe. We took the local bus to the older central PV area without any problems and a good store close by if you need sunscreen, snacks etc. We would stay there again.

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