Overview
Krystal Puerto Vallarta is a 25-acre authentic Mexican style resort, located right in the hotel zone and also offers a great beach location.
The pace is slow and easy, and the extraordinary hotel service means you won’t need to worry about a thing so your stress will melt away.
Check in
3 p.m.
Check out
12 p.m.
Rooms
388
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view or Mountain view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Mountain view
- Krystal tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Coffee maker
- Connecting rooms available (subject to availability)
- Balcony subject to availability
- Mini fridge – not stocked
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Krystal tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Coffee maker
- Connecting rooms available (subject to availability)
- Balcony subject to availability
- Mini fridge – not stocked
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
Amenities
Lobby
Pool
Pool
Seating
El Pueblito
Aquamarina Restaurant
Location
Reviews
TripAdvisor Traveler Rating
5/10
Debora B on Mar 20, 2025
The beach was nice, big waves but very nice view and big beach sand area. The pillows were not too good. The food is always the same and not a lot of options. I give the food 3 of 10. Entertainment was ok,... they should have change the games/activities every other day and add some dance classes by the beach, limbo…The entertainment group were very nice. The Expedia people were nice too. The pool were nice as well. I probably won’t stay there again because of the food.
Krystal Puerto Vallarta Hotel under construction
Carla V (Salt Lake City, Utah) on Mar 20, 2025
I came back from my Puerto Vallarta, Mexico trip last night 3/19/25 and I was very disappointed to pay $840 for 4 night king size bed, ocean front room All inclusive and get only half of the service. Half ...of the ocean view hotel is under construction so the pools are ugly, your restaurants have no sea view due to the construction. I would have paid half price for a different hotel but I paid more for the beach view. The food is not the best, lunch is poor quality food, dinner and breakfast are much better. I did not get my king size bed, they put me in a different room because they were full. I learned that Mexicans pay 3-5 times less than tourist. My friends from Guadalajara paid $5,000 Mexican pesos and I paid $16,700 pesos for the same crappie service/stay. I also paid for beach front and was put in the building in the back with sea view but it was not the same. When it was time to check out, they did not let me grab lunch at noon since I did not want breakfast. I paid a super high price and they did not let me eat lunch. Disgusting. I had to take 3 Ubers in order to have lunch in downtown, spent extra money and I almost lost my plane. Krystal Cancun Hotel are the best, they allow me to eat that and more on the day you check out. DO NOT GO to this Hotel right now is really bad, the water is soo cold and the ocean is very wild, you cannot swim. Maybe later it will be good but not right now.
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