TripAdvisor Traveler Rating

Service is slow and poor (only 2 exceptions of nice servers) Food is ok, nothing exciting and they don’t replenish buffet, if you go late, chances are most things are gone It is all inclusive but some thin...gs require very long lines (like pizza at pool or crepes at beach) and I ended up skipping Cleaning crew stole my credit card, the plastic, I had inside my wallet inside my backpack and they only took one of my credit cards, makes me think it’s not first time they do it, so it’s hard to notice I reported the incident with customer services and they said they would investigate and I would hear back in 48 to 72 hours but I didn’t

Very disappointed with our trip, we have gone to many all inclusive resorts in this is by far the worst one that we have ever been to, and will never ever go back to this one or any resort in this chain! T...he service is incredibly rude and you don’t have to wear clothes at this one even though there’s so many children they allow everything!!! so disappointed and disgusted with this place!

As someone who rarely writes reviews, I feel compelled to share my experience at Catalonia Bavaro Beach, Golf & Casino Resort to warn future bachelor parties and golf enthusiasts. My group of ten came for ...a bachelor party with high hopes of enjoying golf and relaxation, but this resort fell short in almost every way. Golfing Nightmare: We chose this resort for its advertised 18-hole golf course, only to learn a month before arrival that it had been reduced to a 9-hole course. The 9-hole was in deplorable condition—beat-up, short, and unappealing. Walking wasn’t allowed, and they charged $60 USD for a mandatory cart. It was so bad that we opted to travel to Iberostar, La Cana, and Hard Rock resorts for golf, paying $200 USD per round per person. Those courses were worth it, but it was a hassle and expense we didn’t plan for. Poor Housekeeping: Housekeeping was a letdown. We received room service only once during our stay, and I had to call reception to get fresh towels. The bed sheets were questionable—long hairs were on my bed upon arrival, suggesting a quick clean rather than a deep one. To make matters worse, we found lizards in our room, which added to the overall sense of neglect and discomfort. Casino: Don’t be fooled by the $5 voucher they give you. You have to match it with $5 USD to use it. The slots machine were old and it just looked disappointing. Language Barrier: If you don’t speak Spanish, brace yourself. Only a few staff members, like the front desk and the head of transportation (in orange), spoke English. For a resort charging thousands of dollars, I expected better communication. In contrast, staff at Iberostar and Hard Rock spoke English fluently, making our golf outings much smoother. Food and Dining Issues:The buffet was a constant disappointment. Food ran out quickly, leaving latecomers with just rice, pasta, or sandwiches. Bacon was oddly hidden behind the omelette station, requiring a wait in line. The buffet meat was often dry, and while the food wasn’t bland, it was sometimes overly salty. Room service? We ordered it three times and never received it. Non-“exclusive members” struggled to get restaurant reservations, as they booked up fast. Uncomfortable Rooms: The showers were a nightmare—either scalding hot or freezing cold, with no warm option. This made basic hygiene a challenge. Finding lizards in the room only compounded the unpleasant experience. Moreover, the air conditioning was weak, woke up in the middle of the night sweating. A Few Positives:The resort’s layout and landscaping were stunning, with beautiful grounds that were a highlight. The food, when available, was decently flavored, though inconsistent. Conclusion: Golfers, save yourself the trouble and book at Iberostar or Hard Rock resorts instead. Their golf courses are superior, and food and drinks are included. Yes, they cost more, but Catalonia’s “free” 9-hole course is a joke, and the presence of lizards in the rooms is unacceptable. We deeply regretted not spending a bit more to avoid this resort. You get what you pay for, and Catalonia Bavaro Beach, Golf & Casino Resort was a costly lesson in cutting corners. Resort staff, don’t worry about emailing me, I am not here for anything nor will I take this post down. I just want to make sure my fellow travellers are well informed before coming.

Grounds are beautiful, everything else is bad. Much much better places to stay in the Dominican. Americans should stay far away from this place, it’s very obvious we are not welcome. I have not had a worse... experience in my life and I’ve stayed places all over the world. Beach is full of sea weed. Staff is very rude and will reluctantly wait on you. Rooms are dirty and not fully stocked. Check in was a nightmare, website to make reservations is down and staff will not do it for you. I’m disappointed I have 5 days left in this nightmare.

Rosa and Vanessa did our couples massage and facials, these ladies are amazing! Very talented and skilled! So friendly and helpful! Will 100% come back for more! The massage was medium and was relaxing but... also form enough to get knots out and the facial made our skin glow!