TripAdvisor Traveler Rating

I started at Aquamarine Resort first, and one night was very disappointed in our original resort. I felt very dated, so we upgraded to Luxury Ambar. Was it beautiful, yes ! But as much as the beach was amazing, I had a few things that did trump my experience. There was no fault of the resort for this one, but it did rain the whole time we were there 5 days out of 7. As for the resort, we had the swim up room that we did love so nice to not have a million ppl being loud by the pool , we preferred a quieter vacation. But it was loud there 24/7. Our pool room was beside the lobby, which was loud till about 1130 pm every night. The only thing we really didn't like was the constant 10x a day asking anytime we went near the lobby was if we wanted to join the privilege club.. etc.. 24/7 and why we didn't want spa services. Day 5 we both got violently ill weather it was food or Gi we will never no but it was terrible. We won't go back to DR anytime soon...

This was our third time staying at the Ambar and it did not disappoint as usual. The staff are so friendly, helpful and welcoming. The rooms and the resort are super clean and the grounds are well cared for. The food is fantastic, so many choices for restaurants, the Yurta is awesome and the beach restaurant was our favourite for breakfast. There were some staff that went above and beyond - Migel at the beach restaurant, Ruth at Casa Bella, Leidy at the lobby bar and all of the hard working beach staff.

Luxury Bahia Principe is a great resort, the Swim up room was clean & spacious, the service was excellent, the buffet & restaurant a la carte was good especially Limbo, Yurta, The coffee ?? shop & the beach ??? is awesome you don’t need water shoes! I do recommend this resort. We will be back!

Positives: We loved the beach which is why we picked this hotel. We were also able to put 3 adults in our room which was nice. Most other resorts only allowed 2. The drink service on the beach was great and also the lounge chairs were ideal with the solid mesh instead of the straps that stretch out at some resorts. The Portofini and M.E.A.T restaurants were delish! And the service is top notch! The buffet had great choices and a grill to get fresh fish cooked to order. I tried several new kinds that I really liked. Our room was spacious as a suite and new-ish and fresh. The lobby is beautiful and the Grinch showed up at the Christmas tree to take pics with people! The violinist after dinner was fantastic and we had fun watching the silent disco. The rain showers were a bummer but what can you do about that?? Needs Improvement: Guest experience never followed up to make sure our requests were fulfilled. It was raining the first day we got there and we did not have an umbrella in our closet. We saw that everybody else had one and they said you should have one in your closet but we didn’t. I held a bath towel over my head to walk to dinner at night in the rain to try and stay dry and went to guest experience to let them know we did not have an umbrella. She said she would have one delivered to our room. The next day we did not get one at all and I had to come back the third morning and ask for one again and that guest experience lady went to her office to get one for me right away. That was nice. We did not have a room cleaning tag on our door and when we finally got one on the third day, we left it turned to green to have our room cleaned, but she did not ever come in. We were there for 5 nights and never got our room cleaned, but we’re able to at least get a fresh bath towels once. That was Friday when we were gone from our room from 10am-4pm and that second night when I went to bed, my retainer was missing from the sink counter. I reported it the next morning to security and they came up and looked through our room to find it and couldn’t. They filed a report and said they would check video footage and have an answer in 24-48 hours. They never contacted me at all with an answer and when I went to the lobby to inquire, they said they could not find anything. I felt like all of that was a waste of my time on vacation and it was not even taken seriously. When we checked out of our room, we looked high and low for it again. Nothing. Then the next morning, I saw a cart out on the second floor and got more water bottles and tea bags for our room. The bottom flange on our room door was cracked and broken and scraped loudly every time we opened or closed our door. We also had no knob on our shower lever to change it from a handheld to shower head. We had to pull hard on this little skinny nail coming out of the wall. A new knob needs to be attached. Overall, had a great time and would visit again!

Nothing luxurious about this place. Rooms are mouldy. And faded. There is no peace to be had anywhere on this resort. It is truly terrible, and we would never come back for free Absolute hell on earth. Cacophony day and night. Dilapidated buildings and endless competing music into the night. Just noisy and tacky.