TripAdvisor Traveler Rating

I was so excited to arrived to this hotel, the experience was amazing and the most thing I need to recognize is the service of the majority of the staff they are so friendly, my husband and I go to the spa, and we love it. We had a person assigned to our bedroom his name is Victor and he was so helpful in whatever we want. He and my husband prepared a sorpresa for my bday and they receive me with balloons and flower. Love it

Just came back from a 5 day stay celebrating my husband and I anniversary/Birthday. We booked a unique club king tropical view .Our check in process was quick and we were in our room in less than 20 min of arrival. Luggage was delivered to the room soon after. We were assigned Johan Victorino as our butler and this guy did an awesome job. Very attentive and always checking in with us several times a day.He had our room decorated two days in a row. one for our anniversary, second time for my birthday. He even ordered a cake and champagne which he personally delivered to our room. The grounds of this resort are absolutely breathtaking. The resort is massive so prepare for a lot of walking. If you book a unique room you are near the unique beach assigned area and Infiniti pool. Along with the unique club restaurant that is also right by the beach with an amazing view of the ocean. Now if you want to walk to the boulevard where most of their night activities are located it’s a long stretch. They do have walkways that can get you to the boulevard in the event that it’s raining, you don’t have to walk in the rain. Umbrellas are supplied in the rooms as well. Unique service at the beach was great. They came around often enough never leaving you with an empty cup.Everyone was nice and attentive. Food was okay, our favorite was El Asador steak house. We always managed to find something to eat as the food is plentiful so we didn’t starve at any of the restaurants we visited. Room service did an excellent job cleaning our room and stocking our fridge daily with plenty of water; snacks and fresh towels. As far as entertainment,I say this resorts lacks in that area. Not much going on throughout the day. Night shows are late and their amazing night club is not opened everyday. Sports bar can get busy which causes very slow service at the bar.English pub has a nice vibe and service was excellent. Coffee shop was stunning and great service as well. We did not have great weather as it was very windy and cloudy which made it feel cold. Lots of rain on and off, clearly no fault of the hotel and to mention the season we visited was hurricane season ,so if you plan on visiting in October,it is to be expected. Overall stay was Great, I would definitely visit this resort again!

Great trip beautiful resort will be back great service and best whether everybody was helpful especially my butler Isaury de Los Santos, the cleaning service is excellent and this hotel have one of the most beautiful beaches ?I ve been in my life

The Lopesan was amazing! The staff was spectacular, friendly and helpful - most specifically Andres with the Unique club! Everyone was helpful and made my wife and my honeymoon truly unbelievable. We're so thankful to everyone there. Can't wait to go back!

I recommend lopesan 1000% especially the unique experience! The hotel is unbelievable gorgeous , the rooms are big, clean and comfortable. When you book your stay with the unique experience you will get a butler... which will help you with everything... ours was Victor and I just have to say waooo!!! Victor was great!!! Always available even off hours. Thanks to him our stay was excellent.