Active Advisories
We wish to inform you that on May 14, 2025, a fire affected specific areas of the Bahia Principe Grand Coba property.
The hotel implemented their safety protocols and the fire was swiftly contained. Thankfully, there were no injuries to guests or staff. The hotel has confirmed that their guest rooms were not affected and remain fully operational.
The areas impacted include the main lobby and three dining venues (main buffet, Le Gourmet and the Japanese restaurant)
To ensure the ongoing comfort and satisfaction of guests, the hotel has put the following measures in place:
- Guests of Bahia Principe Grand Coba have been granted access to the common areas and restaurants in the rest of the Bahia Principe Riviera Maya Resort complex (i.e. Bahia Principe Grand Tulum, Bahia Principe Luxury Akumal and Bahia Principe Luxury Sian Ka´an).
- Check-in and check-out processes are now being handled at the Bahia Principe Grand Cobá Kids Club
Operations at the hotel are active and stable. We are closely monitoring the situation but we are confident the hotel is continuing to provide excellent service in a safe and secure environment.
Renovations and upgrades will be taking place next to Bahia Principe Grand Coba starting from April 21, 2025 with an expected completion date of November 30, 2025. Work hours will be from 9:00 a.m. to 6:00 p.m. daily. Some of the restaurants will be relocated, and although some noise may be heard, all efforts will be made to minimize impact to guests during this time.
Overview
The Bahia Principe Grand Coba is a family-friendly All Inclusive resort located in the Bahia hotel complex. The resort is located in the heart of the Riviera Maya and features two large lake-shaped pools, a children's water park, a 36-hole golf course, as well as a beautiful beach location. It is a perfect spot for a memorable family vacation by the Caribbean Sea.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Guests staying at Bahia Principe Luxury Sian Ka'an, Bahia Principe Grand Coba and Bahia Principe Grand Tulum receive discounted golf at PGA Riviera Maya.
18 holes Championship Course, Twilight Championship Course and 9 Holes Executive Course.
Rates include:
Green fee with golf cart
2 bottles of water per person
24 practice balls.
Tee time reservations: contactcenter@pgarivieramaya.com
Guests of Bahia Principe Grand Coba have access to specialty restaurants at Bahia Principe Grand Tulum.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
1080
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 à la carte dinners for 7 night stays and 4 à la carte dinners for a 10 night stay per week (reservations required, dress code in effect, long pants for men)
- Non-motorized water sports up to 1 hour per person/day
- Entrance to discotheque in “Hacienda Doña Isabel” with local drinks included (except Premium drinks)
- Access to the à la carte restaurants of the Bahia Principe Grand Tulum (reservations required)
- All gratuities
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Seating area
- Smoke-free
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Balcony or Patio
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 2 adults, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Minimum 1 child, maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Seating area
- Smoke-free
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Balcony or Patio
Kids are free
Amenities
Aerial View
Jetted Pool
Pool
Pool
Mikado
La Casita
Kukulcan
Restaurant
Restaurant
Outdoor restaurant
Spa
Sports Bar
Sports Bar
Swim up Bar and Pool
Kids Waterpark
Kids Waterpark
Teens Club
Wedding
Location
Reviews
TripAdvisor Traveler Rating
The worst expérience i ve ever had at 6 star hôtel
Sunny9375 on May 17, 2025
The worst experience I've ever had at a 5-star hotel. I won’t list all the negative points because there are simply too many, but I want to highlight two serious issues that should never occur in any hote...l, regardless of its star rating. 1. Safety: The hotel is poorly maintained, creating real safety hazards for guests. The roof of a pergola in the children’s pool area collapsed. Electrical cables were dangerously exposed and loosely installed on structures. a fire broke out in one of the loggias. We witnessed workers rushing out with what appeared to be flammable containers—truly alarming. 2. Respect for guests, commitments, and contractual agreements: We were informed very late about major renovation work on the site. Prior to our stay, we had explicitly asked in writing whether there would be any noise disturbances, explaining that we were traveling with a 3-year-old child who naps in the afternoon. We were told there would be no issue, and that we would be accommodated far from the construction zone, just like all other guests. Unfortunately, this promise was not kept. We were placed in Villa 5, only 20 meters from the construction site. There were jackhammers, heavy machinery—constant noise. It took two days before we were moved to another room, but by then, the damage was done. Our vacation was already ruined. In our country, this would simply be called a lie. This is the first time I’ve ever left a negative review for a 5-star hotel, but it is absolutely justified in this case. The hotel made minimal, if any, efforts to ensure our comfort and safety.
Bahia principe Coba, brilliant!
BARRYW9999 (Upwell, United Kingdom) on May 17, 2025
Still here at the Bahia Principe Coba after the lobby/restaurant fire on Wednesday afternoon. I would just like to say the Coba have done all they can to make our stay the best they can and I can personal...ly say they have gone above and beyond to help us out. The staff here at the Coba and the on site Tui staff have all worked so hard to keep us up to date with everything. We have been able to use all the facilities at the sister hotels. They have a good system going on with the trolley bus, so no one is queuing for long. The Coba staff are helping in the other restaurants, so there is no waiting there either. It really hasn't been much hassle at all. It was just the lobby area, and the buffet restaurant, so nothing that hasn't been able to be set up or catered for elsewhere. Big shout out to all the staff and Tui reps, and also to the construction workers who are working round the clock to get everything back to normal in minimal time. We are still having a great time, and wouldn't hesitate to recommend coming here.
Vacation Offers
-
One child 2-12 years old stays for free at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Tulum, Ocho Rios - Runaway Bay, Montego Bay -
Kids stay, play and eat free at select all-inclusive resorts in Mexico and the Caribbean.
Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten
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