All inclusive

Grand Palladium Colonial Resort & Spa

Riviera Maya 4.5

Overview

The Grand Palladium Colonial Resort is one of 4 resorts located in the Grand Palladium Riviera Complex. Located only 25 minutes from Playa del Carmen and 15 minutes from Akumal.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

413

Rooms

Deluxe Garden View
398 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
  • Maximum 3 adults
Deluxe Garden View
398 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Junior Suite Garden View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Junior Suite Pool Side
452 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Junior Suite Pool Side
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Romance Villa Suite Poolside
624 square feet
  • 1 king bed
  • No more than 2 guests in the room
  • Minimum 2 adults, maximum 2 adults
Romance Villa Suite Poolside
624 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Amenities


Location

Address
Carretera Chetumal, Puerto Juarez Km, 256-100, Riviera Maya, Mexico
87 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Good but room for improvements

madison g (Barrie, Canada) on Jan 10, 2025

visted last year in february, nice resort, lots of accommodations, good food ( especially breakfast ) dinner was so so for the money ur paying for this resort, could be better. Beaches were nice, clean, dr...ink service. Lots of excersise/games such as vollyball, basketball, tenis, pickleball.. very enjoyable for those who like to do that sort of thing!! Bigger resort, rooms were very outdated sadly, kind staff and great property.

TripAdvisor users rated this property 4 out of 5

20 plus time

JellybeanCanada (Vancouver, Canada) on Jan 09, 2025

this was our 20 plus time at this resort. Check in and out were very smoothly. Our room was excellent. A/C worked, room was cleaned every day, no real problem. We didn't have a problem getting reservation...s at at the al la carts. The service was amazing. Starting with Caprico and Julian and the hostess and Capitan, at Helios, David and Jose and Martha. At the nest Willie, Jimmy at the Japanese, and of course all the wait staff at the colonial bar, Wendy, Lucy, and Xavier the bartender. The La jarra staff were excellent too, except the beach butler tends to cram everyone together and not give enough room for the loungers to move up or down or sideway. People need a little space. The biggest pet peeve is the smoking, people don't care where they lite and you get smoke in your food at the beach or drinks, a couple was smoking inside the colonial bar right in front of security and nothing was said. Please have some consideration of others and go some place where it wont bother people. The other item is people need to be a little kinder to the staff, yelling at them isn't going to help your situation. When booking your restaurant make sure you give the correct number of people and don't add more once you get to the restaurant you're not being fair to the staff or other guests. In closing everything was great, if you listen to the bad reviews your vacation will be tarnish. Go in with an open mind and make your vacation the best it can be. If you have a problem go to the lobby don't go on social media that doesn't help nothing.

See More

Vacation Offers

  • Enjoy $600 in resort coupons with a minimum 5-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.

    Cancun, Riviera Maya, Tulum, Punta Cana, Montego Bay, Puerto Vallarta

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.

Find your vacation package