Grand Palladium Colonial Resort & Spa
Riviera Maya 4.5
Overview
The Grand Palladium Colonial Resort is one of 4 resorts located in the Grand Palladium Riviera Complex. Located only 25 minutes from Playa del Carmen and 15 minutes from Akumal.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
413
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests staying at the Grand Palladium Colonial Resort and Spa enjoy free access to all the bars and restaurants in the complex, except those located at The Royal Suites Yucatan by Palladium.
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
![Deluxe Garden View](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/cun-gp-colonial-deluxe-room.jpg)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Pillow top mattress
- Smoke-free
- 24 hour room service
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
![Junior Suite Garden View](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/grand-palladium-colonial_jnr-suite.jpg)
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Jetted tub
- Patio
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
![Junior Suite Pool Side](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/grand-palladium-colonial_jnr-suite.jpg)
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Climate control
- Pillow top mattress
- Smoke-free
- 24 hour room service
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
![Romance Villa Suite Poolside](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/cun-gp-colonial-romance-villa.jpg)
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Pillow top mattress
- Smoke-free
- 24 hour room service
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
![Deluxe Garden View Deluxe Garden View](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/cun-gp-colonial-deluxe-room.jpg)
![Deluxe Garden View Deluxe Garden View](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/cun-gp-colonial-deluxe-room-bath.jpg)
![Deluxe Garden View Deluxe Garden View](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/cun-gp-colonial-deluxe-room-balcony.jpg)
![Junior Suite Garden View Junior Suite Garden View](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/grand-palladium-colonial_jnr-suite.jpg)
![Junior Suite Garden View Junior Suite Garden View](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/grand-palladium-colonial_jnr-suite2.jpg)
![Junior Suite Garden View Junior Suite Garden View](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/grand-palladium-colonial_jnr-suite3.jpg)
![Junior Suite Pool Side Junior Suite Pool Side](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/grand-palladium-colonial_jnr-suite.jpg)
![Junior Suite Pool Side Junior Suite Pool Side](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/grand-palladium-colonial_jnr-suite2.jpg)
![Junior Suite Pool Side Junior Suite Pool Side](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/grand-palladium-colonial_jnr-suite3.jpg)
![Romance Villa Suite Poolside Romance Villa Suite Poolside](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/cun-gp-colonial-romance-villa.jpg)
![Romance Villa Suite Poolside Romance Villa Suite Poolside](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/cun-gp-colonial-romance-villa-2.jpg)
![Romance Villa Suite Poolside Romance Villa Suite Poolside](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/rooms/cun-gp-colonial-romance-balcony.jpg)
Amenities
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark
Baby Club
El Ranchito Club
Black and White Club
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Lobby Bar Colonial | Bar, Lobby bar | Live music, Open air |
Sunset Boulevard (Re-opening December 2017) | Nightclub | Dance floor, Live DJs |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Hacienda | Buffet | International | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
Tikal | Buffet | International | Breakfast, Dinner | Dress code, This venue may be closed or have reduced days of service during low season |
El Dorado | À la carte | Grill/steak house | Dinner | Dress code |
Chang Thai | À la carte | Thai | Dinner | Reservations required |
La Adelita | À la carte | Mexican | Dinner | Dress code |
Ribs and More | À la carte | American | Dinner | Dress code |
Sumptori | À la carte | Asian | Dinner | Dress code |
Portofino | À la carte | Italian | Dinner | Dress code |
La Laguna | Buffet | Italian | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
El Gran Azul | Buffet | International | Breakfast, Dinner, Lunch | |
Poseidon | À la carte | Seafood | Dinner | Dress code, Reservations required |
La Lola | À la carte | Mexican | Dinner | Dress code |
La Dalia Restaurant | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Bahia E Brasa | À la carte | Brazilian | Dinner | Dress code |
- Rooms: 413
- Floors: 3
- Built in: 2002
- Renovated in: 2014
- Eco-friendly hotel
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- Beach access
- Public beach
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools
- Adults only pools: 2
- Freshwater pools: 7
- Jetted pools: 1
- Water slides: Included
- Waterpark: Included
Golf
- Mini golf: on site
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM
- Baggage check
- BBQ area
- Business centre available ($)
- Catholic wedding chapel available ($)
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)
- Safety deposit box
- Shuttle throughout complex
![Pool](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/main/cungpc_gp_riviera_032-0216.jpg)
Pool
![Baby Club](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/main/cungpc_gp_rivmaya_baby_club_1.jpg)
Kids Club
![Kids Club](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/services/cungpc_parque-infantil-junto-al-miniclub4.jpg)
Kids Club
![Lobby](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/main/cungpc_lobby-colonial.jpg)
Lobby
![Tikal](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/services/cungpc_gp_rivmaya_tikal_buffet_1.jpg)
Tikal Restaurant
![Beach](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/main/cungpc_playa-privada-frente-al-complejo-riviera-maya4.jpg)
Beach
Location
![87 km from CUN airport 87 km from CUN airport](/content/dam/westjet/images/hotels/cun/cungpc-grand-palladium-colonial-resort-and-spa/cunco2-overview-hero.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
We would never holiday here again.
Karen C on Jul 11, 2024
We stayed 5 years ago it was so lovely so we stayed again this year but unfortunately we was very disappointed ?? The staff are not very friendly especially those that work at the beach bar and eatery in fact I found them quite rude. I am from the UK we did not feel very welcome as the Americans always seem to get served first. Our room was cleaned to a high standard but everything was damp and the air conditioning unit was so noisy I could not sleep and freezing cold ?? we did try and change it with no joy .The entertainment was almost identical to what it was five years ago although the dancers were very good it was very boring watching dancing every night with all the girls showing their bare bottoms which I think is unacceptable in a family show. The food was also very samey and not very nice at all and repetitive breakfast lunch & dinner and the cocktails are just loads of ice so you can not actually drink them normally ?? also if you enjoy a cigarette you are now treated like dirt as there is only one seating area outside with no ashtray we were instructed to stub out on top of a concrete bin which looked awful and this area is at the back of the court yard away from everything and everybody and if it rains there was nowhere else to go. We will never holiday at this hotel again it has totally gone down hill on every level.??
Grand palladium
surfersimmo on Jul 09, 2024
An amazing team(professional,friendly,hard working) a great resort with everything you need. The only downside was the bathroom was a bit tired looking, apart from that it was an amazing holiday.
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