TripAdvisor Traveler Rating

Fernando and Elias at the pool bar were incredible. Very fast service and super friendly. They were very attentive to everyone that approached the bar making sure they were served in a timely manner no mat...ter how many people were there. They took pride in their work and it was very evident by how many happy customers I saw around them. I highly recommend hanging out at the pool bar with them.

Fernando and Elias were / are great!!!!!!!!!! (As well as rest of the staff, all around good time and everyone was / is great!!!!!!!!!!!!!!!!!! Made the pool bar a really good time, you won’t be disappoin...ted……… Thanks guys!!!!!!!!!!!!!!!!

Amazing resort! Absolutely beautiful grounds. The cenote and jungle are very well kept. Surprisingly, very minimal bugs and absolutely no mosquitoes. Lots of wildlife everywhere. Food was good, lots of ...options. Steakhouse is definitely the best. Beach is nice, but lots of seaweed this time of year. Staff does a pretty good job of keeping it clean. Pool was always clean, beautiful bar in the middle. Smaller resort, but so relaxing The most notable part of our experience was definitely the staff. We must say a special thanks to: Entertainment - Diego, Edgar, Paulina, Tita and Charlie. These guys truly make the resort what it is. The games, the music, the shows, dancing, karaoke, etc. But on top of all the fun stuff, we got to know them as people. They spent the time to get to know us and be personal. My wife and I were celebrating our anniversary and they made it so special by getting us involved in all the activities. Restaurants - Quetzabel , Juan, Marcelino, Marco and Angeles! Also a Shout out to Denisse from the ETC club, who understood that we did not want to join for a travel club, and did not push us at all. Also very personable, and gave us great advice about local life and places to see. Massage- Sergio and another female therapist, I think Diana (I can't remember the name right now) were also great! Overall, would definitely return. Thanks again everyone! Love- Chris and Emily from Toronto!

The grounds were amazing and the food was wonderful! We never thought of ourselves as pool people but we spent many days losing track of time in the water. The beach was beautiful. What really makes Cata...lonia Royal Tulum a must-visit place is the wonderful staff. Every worker was kind and accommodating. The bar and food staff were always happy to answer questions and did so with a smile. The cleaning staff did a phenomenal job. Throughout the day you see how hard the staff works to keep this place beautiful. Everyone, no matter their job, greets you with a smile and “hello”. We decided early in our vacation that this is our place and we can’t wait to return soon!

The best choice we could make! We went on our honeymoon to relax and take advantage of the All Inclusive experience but we never thought it could be this good. The Activities Team (Charlie, Diego, Edgar, ...Paulina & Tita) are amazing! They create so many fun experiences and they are so nice! Thank you for making our journey amazing! The best restaurants are Rauxa and the Stakehouse. In our opinion, the staff from the Breakfast and Lunch (specially the hostesses) and from the Rauxa are amazing! Overall experiences, a 10/10 although with some points to improve on the guest experiences, but an excelent option!