Fairmont Mayakoba
Playa del Carmen, Q.R. 5.0
Overview
The luxury AAA-5 Diamond and Rainforest Certified Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 acres of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline.
Resort fees include
- The resort fee of $35USD per adult, per night plus tax is no longer included and must be paid locally. Resort fee and inclusions subject to change without notice. See Front desk at check-in for details.
- On-property bird watching boat tour
- Use of bikes to tour the property
- Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts (Some services are subject to schedule)
- $20 Credit for Sweet Spot per room per stay
- $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
- $40 spa treatments credit per room per stay
- *Some restrictions may apply
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
401
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 4
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping

- 1 king bed, or 2 queen beds
- Water Canal View
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Water Canal View
- Located on floors 1 to 2
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping
**This room does not include any meals or drinks.**







Amenities
- ADA compliant.
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Balam and Coati Kids Clubs
Fairmont Mayakoba's Balam and Coati Kids Clubs offer cultural and wellness activities to spark the creativity of the youngest guests. Kids ages 5 to 11 can enjoy epic adventures inspired in the sacred Mayan jungle and make different arts and crafts such as pinatas, “Ojos de Dias" (A traditional Mexican handcrafts), among others.
Children can access the Kids Club daily during specific hours: 9:15 am a 7:45 pm
- Children ages: 6 to 17
Type | Amenities | |
---|---|---|
Hix Bar & Lobby Lounge | Bar | |
Bar Las Olas | Bar, Pool bar | |
Aqua Bar | Bar, Pool bar | |
Cielo | Bar, Ultra lounge | Open air |
Ki' Beach Bar | Bar, Beach bar | Open air |
Hix Bar & Lobby Lounge | ||
Type | Bar | |
Amenities | ||
Bar Las Olas | ||
Type | Bar, Pool bar | |
Amenities | ||
Aqua Bar | ||
Type | Bar, Pool bar | |
Amenities | ||
Cielo | ||
Type | Bar, Ultra lounge | |
Amenities | Open air | |
Ki' Beach Bar | ||
Type | Bar, Beach bar | |
Amenities | Open air |
Minimum age restrictions apply, picture ID required.
Check-out time: 12:00 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
La Laguna | À la carte, Buffet | Mexican | Breakfast, Dinner, Lunch | Dress code, Reservations required |
Brisas | À la carte | Mediterranean | Breakfast, Dinner, Lunch | Dress code |
Gaia | À la carte | Seafood | Dinner | Dress code, Reservations required |
Tauro | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
Bassano | À la carte | Italian | Dinner | Dress code, Reservations required |
Fuego | À la carte | Outdoor Wood Grill | Dinner, Lunch | Dress code, Reservations required |
Hix Bar & Lobby Lounge | Snack bar | Sushi, Small bites | Dinner, Lunch | Dress code |
Ki Korean BBQ | À la carte, Snack bar | Korean | Dinner, Lunch | Not included with all-inclusive plan, This venue may be closed or have reduced days of service during low season |
La Laguna | ||||
Type of restaurant | À la carte, Buffet | |||
Type of cuisine | Mexican | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | Dress code, Reservations required | |||
Brisas | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mediterranean | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | Dress code | |||
Gaia | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Seafood | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Tauro | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Bassano | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Fuego | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Outdoor Wood Grill | |||
Open for | Dinner, Lunch | |||
Additional Information | Dress code, Reservations required | |||
Hix Bar & Lobby Lounge | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | Sushi, Small bites | |||
Open for | Dinner, Lunch | |||
Additional Information | Dress code | |||
Ki Korean BBQ | ||||
Type of restaurant | À la carte, Snack bar | |||
Type of cuisine | Korean | |||
Open for | Dinner, Lunch | |||
Additional Information | Not included with all-inclusive plan, This venue may be closed or have reduced days of service during low season |
- Rooms: 401
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Yoga
- Beach front
- Public beach
Pools
- Adults only pools: 1
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 5
- Bottle service available ($)
Golf
- Driving range: on site ($)
- Golf: on site ($)
- Golf lessons: on site ($)
- Putting green: on site ($)
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Watersports centre: on site ($)
Other sports
- Bicycles: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Catholic wedding chapel available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding chapel available ($)
- Wedding facilities available ($)


Aerial view

Exterior entrance

Reception

Beach pool

La Laguna pool

Adult pool

Adult pool

Aqua Beach Club pool

Maykana Beach Club aerial view

Maykana Beach Club beds

Cielo roof top area

Hix Bar and Lounge

Cafe Maya

La Cantina terrace

Brisas Restaurant

Brisas Restaurant

Bassano Restaurant

Fuego Restaurant

Gaia Restaurant

Tauro Steakhouse

Ki Bar Korean BBQ

Kids Club

Kids Club Balam at La Laguna

Gym

Gym

Spa

Spa

Spa

Salon
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.8
-
Location 4.7
-
Rooms 4.7
-
Service 4.7
-
Value 4.3
Great stay
NE1239 (Los Angeles, California) on Jun 07, 2025
We had a fabulous time during our 3 night stay at the Fairmont. We were celebrating my husband's bday and our butlers, Miguel and Rodrigo, went above and beyond. They decorated our room with balloons and... made sure we felt special. My husband also got bday celebrations at two of our three dinners during our stay. We were upgraded to a casita in the 100s, which was lovely. We had a view of the lagoon and we were close to everything except the beach. The room & bathroom were both fabulous. Shuttles were always available to take guests all around the property and we never waited more than 5 minutes (which was nice because it was HOT & humid during our stay). We did the all inclusive package and had dinners at Tauro, Fuego, and La Laguna. All were delicious. The boat tour was a fun addition as was the butterfly garden and cenote on the property. The beach has some sort of fence or wall in the ocean to keep the sargassum seaweed away from the sandy beach, which was nice. We used paddle boards and kayaks for free and paid for a snorkel boat tour one day. It was nice to get out on the boat but the snorkeling was just ok. Visibility wasn't great so our guide took us to a nearby cenote too, which was fun. Overall, we loved our stay and would definitely return.
Top Notch!
231blairm (Stafford, Virginia) on Jun 06, 2025
We can’t say enough great things about our stay. Our butlers were amazing and made the trip perfect. Thank you Fernanda Salgado and Javier. The Miller’s are so grateful for you!! This property is a ge...m and worth every bit of it. The food is amazing and wonderful customer service.
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