Fairmont Mayakoba
Playa del Carmen, Q.R. 5.0
Overview
The luxury AAA-5 Diamond and Rainforest Certified Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 acres of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline.
Resort fees include
- The resort fee of $35USD per adult, per night plus tax is no longer included and must be paid locally. Resort fee and inclusions subject to change without notice. See Front desk at check-in for details.
- On-property bird watching boat tour
- Use of bikes to tour the property
- Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts (Some services are subject to schedule)
- $20 Credit for Sweet Spot per room per stay
- $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
- $40 spa treatments credit per room per stay
- *Some restrictions may apply
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
401
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 4
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- 1 king bed, or 2 queen beds
- Water Canal View
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Water Canal View
- Located on floors 1 to 2
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping
**This room does not include any meals or drinks.**
Amenities
- ADA compliant.
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Balam and Coati Kids Clubs
Fairmont Mayakoba's Balam and Coati Kids Clubs offer cultural and wellness activities to spark the creativity of the youngest guests. Kids ages 5 to 11 can enjoy epic adventures inspired in the sacred Mayan jungle and make different arts and crafts such as pinatas, “Ojos de Dias" (A traditional Mexican handcrafts), among others.
Children can access the Kids Club daily during specific hours: 9:15 am a 7:45 pm
- Children ages: 6 to 17
Type | Amenities | |
---|---|---|
Hix Bar & Lobby Lounge | Bar | |
Bar Las Olas | Bar, Pool bar | |
Aqua Bar | Bar, Pool bar | |
Cielo | Bar, Ultra lounge | Open air |
Ki' Beach Bar | Bar, Beach bar | Open air |
Hix Bar & Lobby Lounge | ||
Type | Bar | |
Amenities | ||
Bar Las Olas | ||
Type | Bar, Pool bar | |
Amenities | ||
Aqua Bar | ||
Type | Bar, Pool bar | |
Amenities | ||
Cielo | ||
Type | Bar, Ultra lounge | |
Amenities | Open air | |
Ki' Beach Bar | ||
Type | Bar, Beach bar | |
Amenities | Open air |
Minimum age restrictions apply, picture ID required.
Check-out time: 12:00 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
La Laguna | À la carte, Buffet | Mexican | Breakfast, Dinner, Lunch | Dress code, Reservations required |
Brisas | À la carte | Mediterranean | Breakfast, Dinner, Lunch | Dress code |
Gaia | À la carte | Seafood | Dinner | Dress code, Reservations required |
Tauro | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
Bassano | À la carte | Italian | Dinner | Dress code, Reservations required |
Fuego | À la carte | Outdoor Wood Grill | Dinner, Lunch | Dress code, Reservations required |
Hix Bar & Lobby Lounge | Snack bar | Sushi, Small bites | Dinner, Lunch | Dress code |
Ki Korean BBQ | À la carte, Snack bar | Korean | Dinner, Lunch | Not included with all-inclusive plan, This venue may be closed or have reduced days of service during low season |
La Laguna | ||||
Type of restaurant | À la carte, Buffet | |||
Type of cuisine | Mexican | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | Dress code, Reservations required | |||
Brisas | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mediterranean | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | Dress code | |||
Gaia | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Seafood | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Tauro | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Bassano | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Fuego | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Outdoor Wood Grill | |||
Open for | Dinner, Lunch | |||
Additional Information | Dress code, Reservations required | |||
Hix Bar & Lobby Lounge | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | Sushi, Small bites | |||
Open for | Dinner, Lunch | |||
Additional Information | Dress code | |||
Ki Korean BBQ | ||||
Type of restaurant | À la carte, Snack bar | |||
Type of cuisine | Korean | |||
Open for | Dinner, Lunch | |||
Additional Information | Not included with all-inclusive plan, This venue may be closed or have reduced days of service during low season |
- Rooms: 401
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Yoga
- Beach front
- Public beach
Pools
- Adults only pools: 1
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 5
- Bottle service available ($)
Golf
- Driving range: on site ($)
- Golf: on site ($)
- Golf lessons: on site ($)
- Putting green: on site ($)
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Watersports centre: on site ($)
Other sports
- Bicycles: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Catholic wedding chapel available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding chapel available ($)
- Wedding facilities available ($)
Aerial view
Exterior entrance
Reception
Beach pool
La Laguna pool
Adult pool
Adult pool
Aqua Beach Club pool
Maykana Beach Club aerial view
Maykana Beach Club beds
Cielo roof top area
Hix Bar and Lounge
Cafe Maya
La Cantina terrace
Brisas Restaurant
Brisas Restaurant
Bassano Restaurant
Fuego Restaurant
Gaia Restaurant
Tauro Steakhouse
Ki Bar Korean BBQ
Kids Club
Kids Club Balam at La Laguna
Gym
Gym
Spa
Spa
Spa
Salon
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 5.0
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Beautiful Boat Tour!!!
mmurp05 (Stratham, New Hampshire) on Jan 18, 2025
Just had a fabulous tour of the beautiful property by boat. Our Captain Miguel was exceptional and a very educational and informative tour guide for all of the diverse wild life we were fortunate to see. ... 5 Star experience. Oscar was instrumental in setting this tour up for us. We had a wonderful time and wanted to recognize them both for providing us such a phenomenal experience and memory to take home.
Fairmont Mayakoba - an unforgettable vacation
Maps175763 on Jan 14, 2025
We stayed at the Fairmont Mayakoba for 6 nights. It was utter bliss. The room was spectacular with gorgeous furnishings and a beautiful lagoon view. Using the bikes to get around was an unexpected pleasure... as was walking on the beach and visiting the other properties. We were fortunate enough to have a butler named Marko assigned to our room. Let me just say he knew what he was doing. He made all of our arrangements and checked in on us without being overbearing. He arranged for a boat to take us to dinner at Saffron at one of the sister properties. The boat ride was romantic and beautiful. We rented kayaks and Kelly gave us a wonderful tour of the lagoon. Her passion for the nature around the hotel was infectious. We took cabs to 5th Avenue twice for dinner. We used Yelp to find great restaurants there and felt very safe. We used the bikes on the nature trail and, while the signage was a little confusing, we had a blast looking at all of the animals and visiting the other properties. Book this hotel. You won’t be sorry.
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