Fairmont Mayakoba
Playa del Carmen, Q.R. 5.0
Overview
The luxury AAA-5 Diamond and Rainforest Certified Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 acres of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline.
Resort fees include
- The resort fee of $35USD per adult, per night plus tax is no longer included and must be paid locally. Resort fee and inclusions subject to change without notice. See Front desk at check-in for details.
- On-property bird watching boat tour
- Use of bikes to tour the property
- Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts (Some services are subject to schedule)
- $20 Credit for Sweet Spot per room per stay
- $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
- $40 spa treatments credit per room per stay
- *Some restrictions may apply
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
401
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 4
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- 1 king bed, or 2 queen beds
- Water Canal View
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Water Canal View
- Located on floors 1 to 2
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping
**This room does not include any meals or drinks.**
Amenities
- ADA compliant.
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Balam and Coati Kids Clubs
Fairmont Mayakoba's Balam and Coati Kids Clubs offer cultural and wellness activities to spark the creativity of the youngest guests. Kids ages 5 to 11 can enjoy epic adventures inspired in the sacred Mayan jungle and make different arts and crafts such as pinatas, “Ojos de Dias" (A traditional Mexican handcrafts), among others.
Children can access the Kids Club daily during specific hours: 9:15 am a 7:45 pm
- Children ages: 6 to 17
Type | Amenities | |
---|---|---|
Hix Bar & Lobby Lounge | Bar | |
Bar Las Olas | Bar, Pool bar | |
Aqua Bar | Bar, Pool bar | |
Cielo | Bar, Ultra lounge | Open air |
Ki' Beach Bar | Bar, Beach bar | Open air |
Minimum age restrictions apply, picture ID required.
Check-out time: 12:00 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
La Laguna | À la carte, Buffet | Mexican | Breakfast, Dinner, Lunch | Dress code, Reservations required |
Brisas | À la carte | Mediterranean | Breakfast, Dinner, Lunch | Dress code |
Gaia | À la carte | Seafood | Dinner | Dress code, Reservations required |
Tauro | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
Bassano | À la carte | Italian | Dinner | Dress code, Reservations required |
Fuego | À la carte | Outdoor Wood Grill | Dinner, Lunch | Dress code, Reservations required |
Hix Bar & Lobby Lounge | Snack bar | Sushi, Small bites | Dinner, Lunch | Dress code |
Ki Korean BBQ | À la carte, Snack bar | Korean | Dinner, Lunch | Not included with all-inclusive plan, This venue may be closed or have reduced days of service during low season |
- Rooms: 401
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Yoga
- Beach front
- Public beach
Pools
- Adults only pools: 1
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 5
- Bottle service available ($)
Golf
- Driving range: on site ($)
- Golf: on site ($)
- Golf lessons: on site ($)
- Putting green: on site ($)
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Watersports centre: on site ($)
Other sports
- Bicycles: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Catholic wedding chapel available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding chapel available ($)
- Wedding facilities available ($)
Aerial view
Exterior entrance
Reception
Beach pool
La Laguna pool
Adult pool
Adult pool
Aqua Beach Club pool
Maykana Beach Club aerial view
Maykana Beach Club beds
Cielo roof top area
Hix Bar and Lounge
Cafe Maya
La Cantina terrace
Brisas Restaurant
Brisas Restaurant
Bassano Restaurant
Fuego Restaurant
Gaia Restaurant
Tauro Steakhouse
Ki Bar Korean BBQ
Kids Club
Kids Club Balam at La Laguna
Gym
Gym
Spa
Spa
Spa
Salon
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 5.0
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Mediocre at best
Stephanie C (Washington DC, District of Columbia) on Dec 21, 2024
The Fairmont Mayakoba means well, it really does. The staff service is polite, even slightly over-solicitous. The grounds are vast, well-kept and beautiful, but be aware that the distance from the pools and the lobby to the beach is about a mile. There are a lot of activities, it seems great for the kids, the spa is attractive with many treatment options and the adult pool is an oasis if you can find it. But the raccoons on the property are overpopulated and aggressive and the food is mediocre. I was there on business, and wouldn’t spend my own money to go back unless both of these items were addressed.
Kids club
Janny B on Dec 21, 2024
I recommende deeply Natalia & Mary are amazing super nice experience at the lazer game! We had a lot of fun at the lazer game it was a great experience! You should definitely try it is worth it! As well the kids club is really good! All the places are really good
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