Overview
The luxury AAA-5 Diamond and Rainforest Certified Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 acres of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline.
Resort fees include
- The resort fee of $35USD per adult, per night plus tax is no longer included and must be paid locally. Resort fee and inclusions subject to change without notice. See Front desk at check-in for details.
- On-property bird watching boat tour
- Use of bikes to tour the property
- Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts (Some services are subject to schedule)
- $20 Credit for Sweet Spot per room per stay
- $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
- $40 spa treatments credit per room per stay
- *Some restrictions may apply
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
401
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 4
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- 1 king bed, or 2 queen beds
- Water Canal View
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Water Canal View
- Located on floors 1 to 2
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping
**This room does not include any meals or drinks.**
Amenities
Aerial view
Exterior entrance
Reception
Beach pool
La Laguna pool
Adult pool
Adult pool
Aqua Beach Club pool
Maykana Beach Club aerial view
Maykana Beach Club beds
Cielo roof top area
Hix Bar and Lounge
Cafe Maya
La Cantina terrace
Brisas Restaurant
Brisas Restaurant
Bassano Restaurant
Fuego Restaurant
Gaia Restaurant
Tauro Steakhouse
Ki Bar Korean BBQ
Kids Club
Kids Club Balam at La Laguna
Gym
Gym
Spa
Spa
Spa
Salon
Location
Reviews
TripAdvisor Traveler Rating
Truly Amazing Experience at Fairmont Mayakoba!
Frank M on Mar 27, 2025
We had an incredible stay at Fairmont Mayakoba! The service was top-notch, and the experience at Tauro restaurant was unforgettable. The atmosphere, food, and attention to detail made it truly special. We ...also loved participating in the artisan activities, such a unique experience! A big thank you to Enzo for informing us about these activities and making our stay even more memorable. Highly recommend!
Back from our 12th visit, Fairmont Mayakoba is still special!
Inspire11229850356 (Kitchener, Canada) on Mar 27, 2025
We again enjoyed a memorable visit, and we were fortunate to have perfect weather for the duration of our stay. We were upgraded to a beach area suite as part of the Accor awards program and appreciated t...he assistance of our butlers Edgar and Joyce. They did there best to address any questions we had and did so with a smile. We spent most of our time at the beach during this visit. We enjoyed the clear, warm water and sunshine. There was a little sargassum in the water on one day of our stay, but as always it was quickly cleaned up. While the Fairmont is the biggest of the resorts at Mayakoba, there are plenty of pools, and spaces to spread out. The hotel was at capacity during our stay and other than one day where beach service was a bit slow, we never had issues finding a palapa at the beach or space at restaurants. The beach club pool as other reviewers have stated, is a beautiful space and gets busy with kids. It’s unfortunate that some guests monopolize the space with toys and diving into the pool. Perhaps it should be an adult pool. We wrote a detailed review after our 10th visit in June of 2023 so I won’t repeat everything from that review as it still holds true: -it was great to see new shuttle carts that are more comfortable than before. -the resort is very clean with beautifully kept grounds. Housekeeping is excellent and common areas continue to be very well maintained. -take in a cocktail mixology class at Cielo. Cesar was a patient teacher. -don’t miss the boat tour. Juan Carlos was very knowledgeable. -we enjoyed the water taxi service between the Mayakoba resorts. It was a great way to get to dinner at Rosewood one evening. Tip -do a little homework in advance of your stay to get the most out of your experience. Fairmont and Mayakoba websites have plenty of images, maps and virtual views. A few quibbles we did find during this stay: -the water at the main adult pool was colder than we experienced in our previous stays. That wasn’t a big issue for us as the sea was calm and warm. -the hotel needs to better communicate restaurant closures and hours. Even our butler was not made aware of a closure where we had an open table reservation. The issue was quickly resolved. -Brisas closed at 8pm while the website shows 10pm. A later closure would make it a better choice for dinner. -wi-fi could be improved at the beach as it’s spotty. We’d like to recognize several staff members that stood out during this visit. Service very good overall and staff do their best to help. I hope I have the correct spelling: -Emilio at Hix lobby bar provided quick service and a familiar smile when we arrived. Areli took good care of us too. -Edy at Laguna restaurant was engaging and recognized our repeat visit. We’ve known Edy for years and it’s nice to see the resort has a number of long-term staff. -Jorge at the beach was the first to great us almost every day. Antonio, Gilberth and Marcos work hard to look after beach guests. -Kennet at the Brisas bar made us feel welcome at lunch and was happy to customize drinks for us. -our experience at Tauro was exceptional. We went twice for dinner. Cocktail lovers should get there early to spend some time at the bar. The drinks are top shelf and creative. Isreal and Ulises took pride in explaining Mexican liquors and made us feel welcome. Dinner service was perfect with Sebastian and Eric. Leaving at the end of another great stay is bittersweet. We hope to be back again!
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