Barceló Maya Tropical
Riviera Maya 4.5
Overview
The 24-hour all-inclusive Barceló Maya Tropical is located on the finest beach in Riviera Maya. It offers spacious rooms and suites, eight restaurants, six bars, three pools, a children’s water park, a U-Spa & U-Kids Spa, and convention center. Guests also have full access to Barceló Maya Beach, Barceló Maya Caribe, and Barceló Maya Colonial. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Tropical.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
479
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests who stay at the Maya Tropical can access the following sections: Colonial, Beach, and Caribe
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 4 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Full bathroom
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Upgraded amenities
- 24 hour room service
- Full bathroom
- Access to the hydrotherapy area in the Spa (1 hour daily)
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Premium Level Amenities:
- Private check-in and check-out in an exclusive Premium Level area.
- Personalized concierge services only for Premium Level clients.
- Priority reservations at à la carte restaurants.
- Pool towels in the room.
- VIP minibar (sodas, water, beer & dry snacks).
- Premium amenities in the room.
- Exclusive Premium Level Lounge with international drinks, canapés, continental breakfast, table games, books,
- newspaper, free internet (open from 7 a.m. to 11 p.m.)
- Premium brand liquors.
- Local calls without charge.
- Complimentary wireless internet at the available areas of each hotel.
- Express laundry service with regular charge.
- Room service included.
- 10% discount at the Barceló gift shop.
- 20% off in the spa and beauty salon. Some restrictions may apply.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 3 sofas
- No more than 5 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, and 3 sofas
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Playground
- Arts and crafts
Barcy Kids' Club
Teen's Club and Disco
- Children ages: 2 to 11
Type | Amenities | |
---|---|---|
Lobby Bar Beach at Barceló Maya Beach | Bar, Lobby bar | |
Lobby Bar Beach at Barceló Maya Caribe | Bar, Lobby bar | |
Lobby Bar Beach at Barceló Maya Colonial | Bar, Lobby bar | |
Lobby Bar Beach at Barceló Maya Tropical | Bar, Lobby bar | |
La Habana at Barceló Maya Tropical | Bar, Cigar lounge | |
Kukulcan – Theatre Bar | Bar | |
Palenque – Theatre Bar | Bar | |
Beach, Caribe, Colonial & Tropical | Bar, Swim-up bar | |
Sports Bar – 24 hrs | Bar | |
Lobby Bar Beach at Barceló Maya Beach | ||
Type | Bar, Lobby bar | |
Amenities | ||
Lobby Bar Beach at Barceló Maya Caribe | ||
Type | Bar, Lobby bar | |
Amenities | ||
Lobby Bar Beach at Barceló Maya Colonial | ||
Type | Bar, Lobby bar | |
Amenities | ||
Lobby Bar Beach at Barceló Maya Tropical | ||
Type | Bar, Lobby bar | |
Amenities | ||
La Habana at Barceló Maya Tropical | ||
Type | Bar, Cigar lounge | |
Amenities | ||
Kukulcan – Theatre Bar | ||
Type | Bar | |
Amenities | ||
Palenque – Theatre Bar | ||
Type | Bar | |
Amenities | ||
Beach, Caribe, Colonial & Tropical | ||
Type | Bar, Swim-up bar | |
Amenities | ||
Sports Bar – 24 hrs | ||
Type | Bar | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Internet
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
International Buffet Restaurant Tropical | Buffet | International | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
Capri | À la carte | Italian | Dinner | Dress code, Reservations required |
Santa Fe | À la carte | Grill/steak house | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Palmeras | Snack bar | Grill/steak house | Lunch, Snacks | Dress code, This venue may be closed or have reduced days of service during low season |
International Buffet Restaurant Tropical | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | Dress code, This venue may be closed or have reduced days of service during low season | |||
Capri | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Santa Fe | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season | |||
Palmeras | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | Grill/steak house | |||
Open for | Lunch, Snacks | |||
Additional Information | Dress code, This venue may be closed or have reduced days of service during low season |
- Rooms: 479
- Renovated in: 2014
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- U-Kids Spa available ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
À la carte Dinner:
1 à la carte dinner for 3 night stays, 2 à la carte dinners for 4 night stays, 3 à la carte dinners for 5-6 night stays and 4 à la carte dinners for every 7 nights booked (upon availablity)
Pools
- Outdoor pools: 7
- Waterpark available ($)
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Basketball court
- Soccer field
- Darts
- Pirates Island and surf pool Surf Rider ® available ($)
- Bowling alley available ($)
- Dolphinarium available ($)
- Business centre
- Laundry services available ($)
- Medical services available ($)
- Tour desk available ($)
Beach
Beach View
Pool
Pool
Buffet Restaurant
Capri Restaurant
Sante Fe Restaurant
Kids Play Area
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.0
-
Value 4.0
beautiful resort...rude staff
617joannet on Jan 15, 2025
Beautiful beach, good food, awful service at the bars and buffet. Never experienced such rude staff at any all inclusive before which leads me to believe they are not happy and that's a management problem!... Being completely ignored and looked over for mostly drunken regulars was weird. Sorry but you're in the hotel/service industry...do better. Great service at al a cartes. Best was Kyote! Best food and service we had at an al a carte. Had to get up at 6:30 am to grab a beach chair. Very chaotic. We enjoyed the piano bar I the colonial, and the mall was very impressive! Even won at the casino. My sister got ill on the trip and we went to the 24 hour dr. She was amazing! kind, caring and very knowledgeable. She diagnosed my sister and was given meds and 24 hours later she was feeling a lot better. Thank you to the dr, she's an asset to the resort! Rooms are very humid even with the air conditioning, our clothes were always damp. Definite mold problem. Smelled very strange. Rooms in need of an update. Lots and lots of families with small kids and lots for them to do... I think had the staff been better trained and happy that would have made a huge difference in my rating. Its hard to fully enjoy your holiday when you wonder what you did to get this treatment from all staff Also no eating anywhere except sitting in the restaurants which was disappointing. Who doesn't love fries on the beach? I would go back to Barcelo but probably Beach, Caribe or adults only, which was always very quiet, but beautiful resort on the best part of the beach (same with Beach and Caribe) We did enjoy our holiday as it was a trip with my sisters for my birthday so nothing could dampen how much fun we had! (oh, birthday champagne and strawberries ordered by my fiancé for me was delivered to the wrong room)
Good value
keto_jenniraetion (Northville, Michigan) on Jan 14, 2025
We visited for five nights with two adjoining rooms. My spouse and I had a king room and our adult children had a room with two doubles. For reference we have visited the area 13x mostly in moderate resort...s such as this one. All staff with only one exception were very friendly and helpful. Resort looks modest upon arrival however grounds and facilities are impeccable and clean. Rooms were comfortable although extremely humid. Furniture and decor is a little worn but again, very clean. As others have said bed linens and items kept in the room always felt damp. Our bed was one of the most comfortable I’ve ever slept in. Buffet was limited compared to some other resorts and variety of food did not change much day to day. Food was a bit bland and worked for five days but longer trips would be tough. The ala carts were lovely. Those were our favorite meals. Especially the grilled lobster at the Colonial seafood restaurant. Service was normally prompt and friendly. Pool was beautiful. Plenty of shaded seating and chairs are lightweight and easy to move. We walked the entire beach and Tropical was by far the best. Only complaint was the water temperature. It was very uncomfortable. Poolside activities were fun.
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