Overview
The 24-hour all-inclusive Barceló Maya Tropical is located on the finest beach in Riviera Maya. It offers spacious rooms and suites, eight restaurants, six bars, three pools, a children’s water park, a U-Spa & U-Kids Spa, and convention center. Guests also have full access to Barceló Maya Beach, Barceló Maya Caribe, and Barceló Maya Colonial. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Tropical.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
479
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests who stay at the Maya Tropical can access the following sections: Colonial, Beach, and Caribe
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 4 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Full bathroom
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Upgraded amenities
- 24 hour room service
- Full bathroom
- Access to the hydrotherapy area in the Spa (1 hour daily)
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Premium Level Amenities:
- Private check-in and check-out in an exclusive Premium Level area.
- Personalized concierge services only for Premium Level clients.
- Priority reservations at à la carte restaurants.
- Pool towels in the room.
- VIP minibar (sodas, water, beer & dry snacks).
- Premium amenities in the room.
- Exclusive Premium Level Lounge with international drinks, canapés, continental breakfast, table games, books,
- newspaper, free internet (open from 7 a.m. to 11 p.m.)
- Premium brand liquors.
- Local calls without charge.
- Complimentary wireless internet at the available areas of each hotel.
- Express laundry service with regular charge.
- Room service included.
- 10% discount at the Barceló gift shop.
- 20% off in the spa and beauty salon. Some restrictions may apply.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 3 sofas
- No more than 5 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, and 3 sofas
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
Amenities
Beach
Beach View
Pool
Pool
Buffet Restaurant
Capri Restaurant
Sante Fe Restaurant
Kids Play Area
Location
Reviews
TripAdvisor Traveler Rating
Don't go premium
Amy H on Mar 08, 2025
If you like to pay more and get less then book "premium level". I’m not one of those people but it’s too late for me. I paid about $3700 for 5 nights in a “premium level oceanfront suite”. I guess seeing a... sliver of the ocean far away counts as oceanfront. It was a suite in the sense I had a separate bedroom from the living space and was spacious for a family of 3. Housekeeping was good throughout. Room is super outdated and smelled moldy but that’s throughout the hotel. I wouldn’t waste your money on upgrading to premium level especially if you’re not a drinker like myself. The only thing that’s included that’s kind of worth it is the hydrotherapy facility (warm & cold plunge, sauna, steam) but even that you have to make a reservation for 24 hours in advance. It’s impossible to make or change your reservation to any of the restaurants. They did book reservations for all our nights but at specific times we couldn't go to, and we couldn’t change any of them because nothing else was available. We ate at the buffets the entire time which was subpar. One night we tried waiting after 8p to see if any one would not show up to their reservation and failed so we went to the buffet which is supposed to close at 10p but they started taking away all the food by 9p. The hotel is ginormous, combining 4 hotels. We travelled with 3 other families and wanted to be in the same hotel way in advanced but we weren’t so it was a hike to walk to meet anywhere especially if you have kids. It’s so big there is a shuttle. All cabanas and chairs are taken by like 7a. I've never been to a resort where I couldn't find a single chair to put my stuff on. The kids area is not shaded at all. The beach is rocky. There are no jacuzzis anywhere but the hydrotherapy facility. The pools are not heated and were cold even though the temperature outside was consistently 80F. There are tons of things to do it’s overwhelming but kids under 10 can’t bowl. Everyone working seems to hate being there except one super happy waitress working at the sports bar next to the bowling alley. If you have to stay here, don't upgrade to premium and either stick to your dinner reservations or be okay eating at the meh buffets every night. They say you get priority if you're premium level which is totally not true.
Amazing Experience and Cleanliness
TashaCru2025 (Lawrenceville, Georgia) on Mar 07, 2025
We went here for a couples trip and it was a great experience. The staff and cleaners were amazing, keeping the place spotless. The food could be better at Tropical but the other resorts had great options ...so we just walked. Highly recommend. We will be back!
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