TripAdvisor Traveler Rating

Absolutely amazing experience! There is always something to do whether it is water aerobics in the pool, bingo or listening to beautiful live music while having fancy dinner. Trattoria was our personal fav...orite restaurant - Jesus was a wonderful server. Big thank you to Daniel, the manager of all the resort's restaurants, for his flexibility and accommodating us outside the normal schedule. The Cafe del Mar has wonderful little desserts for lunch as well (Lydia was a fantastic server as well everytime). Regardless of where you go to eat you will never be disappointed. Our experience here was full of positivity and we highly recommend it to anyone!

Great rooms plenty of chairs avabile when we went their was seaweed on the beach though but we still swam over all it is great. Food was great we stayed for four nights we ate somewhere new everyday. Every...where is kid friendly my kids went to the buffet and were there by themselves and they were treaded the same. I highly recommend this place if you want to go to cozemul but no t stay there. It is very close the harbor. Great place to stay!!!

Our experience at Playacar is always amazing. Edith, Arturo at the spa. Adriana (massage therapist) and Amy (nail technician) have amazing hands. Dahlia (DC) and Elder (Head DC) and Veronica thanks for bei...ng so attentive. Perla, Silvia (pool concierge) are still the best. Robert in the buffet, the crew that served us at Lahna (sorry I can't remember all the names. 2 much tequila). Kayla our housekeeper and the best guy in the world, WE LOVE NACHO. WE WILL BE BACK NEXT YEAR SAME TIME

This is our favorite resort and we will keep coming back. Thanks to the people below. They truly made our trip special every time we come. Our diamond concierge Dalia and Eder. Dalia found an error in th...e dates for our reservation (my fault) and she was able to fix it. We hope your wedding goes well Eder. Our pool concierges Ignacio and Marvin, kept our drinks filled, drinks cold, and our sun beds ready everyday. Dana and Yardley at the kids club, our kids love these two. And special thanks out our buddy Antonio the sommelier, he picked a great Mexican wine for us. Wish you all the best and see you all for spring break 2026.

I've stayed at a lot of cool hotels, but my recent visit to Playacar stands out. It was our first time there, but I felt like I was at home from the moment I stepped onto the property. I felt so welcomed! ...The food was super tasty, the rooms were amazing, and the staff was very friendly and helped me with whatever I needed. The location is also perfect if you want to be close to shops, a beach, or even the ferry port to take a trip over to Cozumel. There really isn’t a better place to vacation than Playacar!