All inclusive

Platinum Yucatan Princess All Suites & Spa Resort

Playa del Carmen 5.0

Overview

The Yucatan Princess is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with vibrant contemporary design. A perfect getaway.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Deluxe Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Junior Suite with Hot Tub
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Junior Suite with Hot Tub
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Junior Suite Swim Out
  • 1 king bed, and 1 sofa bed
  • No more than 3 guests in the room
  • Minimum 1 adult, maximum 3 adults
Deluxe Junior Suite Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Platinum Deluxe
  • 1 king bed, and 1 sofa bed
  • Garden view or Pool view
  • No more than 3 guests in the room
Platinum Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Platinum Deluxe with Hot Tub
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • No more than 3 guests in the room
  • Minimum 1 adult, maximum 3 adults
Platinum Deluxe with Hot Tub
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • Full bathroom with tub and double shower
  • Hair dryer and lighted vanity mirror
  • Safety deposit box (free of charge)
  • Air conditioning
  • Coffee maker
  • 42 inch Plasma TV
  • Satellite system
  • Iron and board
  • Mini bar (water, soft drinks, beer, stocked daily)
  • In room Premium Bar
  • Balcony / Terrace
  • Telephone in room
  • Pillow menu on request in Concierge desk
  • Nightly turn down service
  • Use of bathrobes during stay, 2 pairs of slippers per room
  • 24 hour concierge service
  • 1 water circuit at the Platinum Yucatan Princess Spa per adult, per week
  • Discount on all spa treatments (single service items only)
  • 1 special dinner
  • 1 Princess beach bag
  • Special amenities in room
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a la carte restaurants without previous reservation (1 Italian, 1 Grill, 1 International and 1 oriental (Sushi/Teppanyaki)
  • 1 Restaurant/Snack 24 Hour
  • 1 Bar & Grill in the beach area
  • 13 pools in the complex
  • 8 Bars (including swim-up bars)
  • Premium Beverages
  • Fully equipped Fitness Centre
  • Daytime organized activities and nightly Entertainment
  • Club “La Salsa”
  • Non-motorized water Sports (free use)
  • 6 tennis courts
  • 1 multiuse court (basketball, football, etc.)
  • Introductory scuba lesson (1 lesson per person per stay)
  • Baseball batting boxes
  • Golf driving range
  • Open trail for walking / running
  • Wi-fi internet connection
  • 24 Hour Room Service
  • Club house
  • Umbrella in all the rooms
  • Private check in with cold towels and welcome drink on arrival

Platinum Deluxe Swim Out
  • 1 king bed, and 1 sofa bed
  • Pool view
  • No more than 3 guests in the room
Platinum Deluxe Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Honeymoon Suite
  • 1 king bed
  • No more than 2 guests in the room
  • Minimum 1 adult, maximum 2 adults
Honeymoon Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Honeymoon Swim Out
  • 1 king bed
  • No more than 2 guests in the room
  • Minimum 1 adult, maximum 2 adults
Honeymoon Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Amenities


Location

Address
Prolongacion 5ta. Avenida, Mza 20 Lt 006, Playa del Carmen, Mexico
50 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.2
  • Rooms 4.4
  • Service 4.3
  • Value 4.2
TripAdvisor users rated this property 3 out of 5

good but wont return

747zackl (Fort Lee, New Jersey) on May 16, 2025

i have been to Mexico about 10 times. Mostly Playa del Carmen and Cancun, but also Puerta Vallarta and Mexico City. So I know having working A/C is possible. The good-- this place is clean, the amenities ...are nice the staff is wonderful. Even the food in the theme restaurants is better than most, they even have a revolving sushi bar. BUT I WILL NEVER COME BACK OR RECCOMEND TO A FRIEND WHY? THE POOR A/C The a/c is set at 22 C degrees. That is like 72 degrees F. After complaining, they said they can send someone to lower it. They showed up within an hour and lowered it to 18! However, the overall room temp only went down to 21.5 degrees I don't know about most people, but spending every single night of one's vacation waking up in sweaty sheets is not my idea of luxury or fun. and for that i would not recommend people coming here ( oh and it is not just me, this was a conversation held by a lot of people by the pool )

TripAdvisor users rated this property 5 out of 5

Beautiful Resort

Al F on May 16, 2025

We enjoyed 10 days in a swim out suite in Building 1 which is away from the main pool. If you want quiet this is the building to be in. We have stayed at many resorts with swim outs, and this is one of the... best. The rooms are clean and spacious, and the housekeepers were prompt every day and super friendly. We went to the a la carte restaurants in the Platinum side and Grand Riviera (family side) and they are all decent, didn't go back to our room hungry. Buffet was good for breakfast (ask for Bryan's section for breakfast/lunch) however, the choices for lunch & dinner were not very good. The food at the beach grill for lunch was amazing and server Miguel Altamirano and chef Rodolfo should be credited for exceptional service. Service from the resort staff was awesome, Israel at the front service always greets everyone by name and with a smile and is always willing to assist if necessary. It was a pleasure seeing Israel when we walked by daily on our way to breakfast or lunch. Catalina who served our swim out pool for drinks was amazing. Be aware of the Codi's (Mexican raccoon) they are everywhere. Don't really bother you but will open your patio doors if not locked.

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