Platinum Yucatan Princess All Suites & Spa Resort
Playa del Carmen 5.0
Overview
The Yucatan Princess is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with vibrant contemporary design. A perfect getaway.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Access to the facilities and services of the Grand Riviera and Grand Sunset Princess Hotels
- Online or mobile check in available.
- All taxes
Rooms

- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV

- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV

- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with tub and shower
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV

- 1 king bed, and 1 sofa bed
- Garden view or Pool view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view or Pool view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Lit make-up mirror
- Seating area
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag

- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 3 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Seating area
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Full bathroom with tub and double shower
- Hair dryer and lighted vanity mirror
- Safety deposit box (free of charge)
- Air conditioning
- Coffee maker
- 42 inch Plasma TV
- Satellite system
- Iron and board
- Mini bar (water, soft drinks, beer, stocked daily)
- In room Premium Bar
- Balcony / Terrace
- Telephone in room
- Pillow menu on request in Concierge desk
- Nightly turn down service
- Use of bathrobes during stay, 2 pairs of slippers per room
- 24 hour concierge service
- 1 water circuit at the Platinum Yucatan Princess Spa per adult, per week
- Discount on all spa treatments (single service items only)
- 1 special dinner
- 1 Princess beach bag
- Special amenities in room
- 1 International Buffet (breakfast, lunch and dinner)
- 4 a la carte restaurants without previous reservation (1 Italian, 1 Grill, 1 International and 1 oriental (Sushi/Teppanyaki)
- 1 Restaurant/Snack 24 Hour
- 1 Bar & Grill in the beach area
- 13 pools in the complex
- 8 Bars (including swim-up bars)
- Premium Beverages
- Fully equipped Fitness Centre
- Daytime organized activities and nightly Entertainment
- Club “La Salsa”
- Non-motorized water Sports (free use)
- 6 tennis courts
- 1 multiuse court (basketball, football, etc.)
- Introductory scuba lesson (1 lesson per person per stay)
- Baseball batting boxes
- Golf driving range
- Open trail for walking / running
- Wi-fi internet connection
- 24 Hour Room Service
- Club house
- Umbrella in all the rooms
- Private check in with cold towels and welcome drink on arrival

- 1 king bed, and 1 sofa bed
- Pool view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Direct access to pool
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag

- 1 king bed
- No more than 2 guests in the room
- Minimum 1 adult, maximum 2 adults
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag

- 1 king bed
- No more than 2 guests in the room
- Minimum 1 adult, maximum 2 adults
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag









Amenities
- Grand Riviera Princess All Suites and Spa Resort
- Adults only
Type | Amenities | |
---|---|---|
Bar Plaza | Bar | |
Bar Lobby | Bar | |
Bar de Espera | Bar | |
Platinum Pool Bar | Bar, Pool bar | |
Bar Pool | Bar | |
Bar Sky | Bar | |
La Salsa | Nightclub | Dance floor |
Bar Plaza | ||
Type | Bar | |
Amenities | ||
Bar Lobby | ||
Type | Bar | |
Amenities | ||
Bar de Espera | ||
Type | Bar | |
Amenities | ||
Platinum Pool Bar | ||
Type | Bar, Pool bar | |
Amenities | ||
Bar Pool | ||
Type | Bar | |
Amenities | ||
Bar Sky | ||
Type | Bar | |
Amenities | ||
La Salsa | ||
Type | Nightclub | |
Amenities | Dance floor |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Restaurant Yucatan Buffet | Buffet | International | All day dining | Dress code |
La Bruschetta | À la carte | Italian | Dinner | Dress code |
Rodeo Grill | À la carte | Grill/steak house | Dinner | Dress code |
Aroma | À la carte | Gourmet, International | Dinner | Dress code |
Kotatsu | À la carte | Asian | Dinner | Dress code, Reservations required |
Skylights ($) | À la carte | Mediterranean | Dinner | ($), Dress code, Not included with all-inclusive plan, Reservations required |
Restaurant Yucatan Buffet | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | All day dining | |||
Additional Information | Dress code | |||
La Bruschetta | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Rodeo Grill | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Aroma | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Gourmet, International | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Kotatsu | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Skylights ($) | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mediterranean | |||
Open for | Dinner | |||
Additional Information | ($), Dress code, Not included with all-inclusive plan, Reservations required |
- Floors: 2
- Suites: 472
- Built in: 2014
- Fitness centre: on site
- Spa: on site ($)
- Beach access
- Public beach
-
24 hour all-inclusive: Included
- Unlimited international and domestic drinks
-
All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 13
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- 1 multiuse court (basketball, football, etc.)
- Baseball batting cages
- Open trail for walking/running
- Golf Driving Range
- Business centre available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Wedding facilities available ($)


Tao

Skylights

Bar Plaza

Bar Plaza

Spa

Spa

Aerial view of pool

Pool

Pool

Restaurant Yucatan Buffet

Restaurant Yucatan Buffet

Lobby

La Bruchetta

Rodeo Grill

Rodeo Grill

International Restaurant

Disco
Location

Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.5
-
Location 4.2
-
Rooms 4.4
-
Service 4.3
-
Value 4.2
good but wont return
747zackl (Fort Lee, New Jersey) on May 16, 2025
i have been to Mexico about 10 times. Mostly Playa del Carmen and Cancun, but also Puerta Vallarta and Mexico City. So I know having working A/C is possible. The good-- this place is clean, the amenities ...are nice the staff is wonderful. Even the food in the theme restaurants is better than most, they even have a revolving sushi bar. BUT I WILL NEVER COME BACK OR RECCOMEND TO A FRIEND WHY? THE POOR A/C The a/c is set at 22 C degrees. That is like 72 degrees F. After complaining, they said they can send someone to lower it. They showed up within an hour and lowered it to 18! However, the overall room temp only went down to 21.5 degrees I don't know about most people, but spending every single night of one's vacation waking up in sweaty sheets is not my idea of luxury or fun. and for that i would not recommend people coming here ( oh and it is not just me, this was a conversation held by a lot of people by the pool )
Beautiful Resort
Al F on May 16, 2025
We enjoyed 10 days in a swim out suite in Building 1 which is away from the main pool. If you want quiet this is the building to be in. We have stayed at many resorts with swim outs, and this is one of the... best. The rooms are clean and spacious, and the housekeepers were prompt every day and super friendly. We went to the a la carte restaurants in the Platinum side and Grand Riviera (family side) and they are all decent, didn't go back to our room hungry. Buffet was good for breakfast (ask for Bryan's section for breakfast/lunch) however, the choices for lunch & dinner were not very good. The food at the beach grill for lunch was amazing and server Miguel Altamirano and chef Rodolfo should be credited for exceptional service. Service from the resort staff was awesome, Israel at the front service always greets everyone by name and with a smile and is always willing to assist if necessary. It was a pleasure seeing Israel when we walked by daily on our way to breakfast or lunch. Catalina who served our swim out pool for drinks was amazing. Be aware of the Codi's (Mexican raccoon) they are everywhere. Don't really bother you but will open your patio doors if not locked.
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