All inclusive

Royalton Splash Riviera Cancun

Playa del Carmen 5.0

Overview

Dive into a world of all-inclusive family fun at Royalton Splash Riviera Cancun. Amplify your afternoons at one of the largest on-site water parks in the Caribbean. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little ones explore the dedicated kids club. This new-generation all inclusive hotel offers discerning travelers a family friendly vacation experience, where guests of all ages are captivated from morning to night. There are so many ways to play in Cancun. 

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

1005

Rooms

Luxury Junior Suite
544 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Sunset view
  • No more than 4 guests in the room
Luxury Junior Suite
544 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Luxury Junior Suite Ocean View
544 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
Luxury Junior Suite Ocean View
544 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Luxury Junior Suite Oceanfront
544 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Oceanfront
  • No more than 4 guests in the room
Luxury Junior Suite Oceanfront
544 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Luxury Junior Suite Swim Out
544 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Pool view
  • No more than 4 guests in the room
Luxury Junior Suite Swim Out
544 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Luxury Junior Suite Ocean Front Terrace Jacuzzi
548 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
Luxury Junior Suite Ocean Front Terrace Jacuzzi
548 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Diamond Club™ Luxury Junior Suite Oceanview
544 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
Diamond Club™ Luxury Junior Suite Oceanview
544 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request
Additional details

Services and amenities included with Diamond Club™ rooms:

  • Preferred room locations
  • Butler service
  • Private pool for Diamond Club™ guests
  • Nightly turndown service
  • Preferential reservations in à la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Distinctive wrist bracelet
  • Personalized check-in and check-out at the lounge
  • Complimentary early check-in and late check-out (subject to availability)
  • Diamond Club™ Lounge private access
  • Selected premium drinks menu available in lounge (some restrictions apply)
  • Daily, continental breakfast service in lounge
  • Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
  • Upgraded room service menu
  • Selection of pillows from The Royal Spa pillow menu
  • Upgraded robes and slippers in room
  • Exclusive discounts on spa treatments and services (some restrictions apply)
  • Selection of in-suite liquors (one bottle per week)
  • Upgraded mini-bar restocked daily (according to consumption)

Diamond Club™ Luxury Junior Suite Oceanfront
544 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Oceanfront
  • No more than 4 guests in the room
Diamond Club™ Luxury Junior Suite Oceanfront
544 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request
Additional details

Services and amenities included with Diamond Club™ rooms:

  • Preferred room locations
  • Butler service
  • Private pool for Diamond Club™ guests
  • Nightly turndown service
  • Preferential reservations in à la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Distinctive wrist bracelet
  • Personalized check-in and check-out at the lounge
  • Complimentary early check-in and late check-out (subject to availability)
  • Diamond Club™ Lounge private access
  • Selected premium drinks menu available in lounge (some restrictions apply)
  • Daily, continental breakfast service in lounge
  • Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
  • Upgraded room service menu
  • Selection of pillows from The Royal Spa pillow menu
  • Upgraded robes and slippers in room
  • Exclusive discounts on spa treatments and services (some restrictions apply)
  • Selection of in-suite liquors (one bottle per week)
  • Upgraded mini-bar restocked daily (according to consumption)

Diamond Club™ Luxury Junior Suite Swim Out
548 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Pool view
  • No more than 4 guests in the room
Diamond Club™ Luxury Junior Suite Swim Out
548 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request
Additional details

Services and amenities included with Diamond Club™ rooms:

  • Preferred room locations
  • Butler service
  • Private pool for Diamond Club™ guests
  • Nightly turndown service
  • Preferential reservations in à la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Distinctive wrist bracelet
  • Personalized check-in and check-out at the lounge
  • Complimentary early check-in and late check-out (subject to availability)
  • Diamond Club™ Lounge private access
  • Selected premium drinks menu available in lounge (some restrictions apply)
  • Daily, continental breakfast service in lounge
  • Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
  • Upgraded room service menu
  • Selection of pillows from The Royal Spa pillow menu
  • Upgraded robes and slippers in room
  • Exclusive discounts on spa treatments and services (some restrictions apply)
  • Selection of in-suite liquors (one bottle per week)
  • Upgraded mini-bar restocked daily (according to consumption)

Two Bedroom Luxury Junior Suite
1089 square feet
  • 2 king beds, and 1 sofa bed, or 4 queen beds, and 1 sofa bed
  • Sunset view
  • No more than 8 guests in the room
Two Bedroom Luxury Junior Suite
1089 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Amenities


Location

Address
Carretera Federal 307 Chetumal A Benito Juarez KM, Playa del Carmen, Quintana Roo, 77580, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Wonderful family spot in Mexico!

B D on Jul 06, 2024

Amazing service and did great when hurricane came through. Still working on the app to work out kinks. Best service with champagne daily and guest services. White party and plaza was fun for ages! Loved the on site photographer and photo opportunities.

TripAdvisor users rated this property 4 out of 5

Family friendly resort with issues to address

blandrp (Franklin, Tennessee) on Jul 05, 2024

Royalton Splash was a nice resort for our family and we really enjoyed our week at the resort. There was plenty to do to satisfy our daughters (19 and 16), and we were able to relax and unwind for the week. The pools were nice and the staff were always willing to help out. If you want good seats at the pools then be prepared to wake up and get to the pools by 6:30 am, then wait for towel service to start at 7 so you can lay down towels with your stuff on your chairs. Then go get breakfast or take a nap in the room. By 8 all the chairs at the pools were generally taken so good luck! We stayed in a Diamond Club room and our butlers Daniel and Alejandro were a great help in all of our requests. Daniel especially took care of us and made sure we never wanted for anything. We enjoyed the Diamond Club pool and lounge, but frankly didn't find them to be enough of a higher level experience that we might book another Diamond Club room in the future. The water park was great for families since it gives everyone something to do besides just laying by the pool or on the beach. The slides were a lot of fun and our kids really enjoyed them. One thing to note, though, is that some of the slides are designated for only small children so our teens weren't able to use them. There were plenty of other slides for them, but the "funnel" slide was one they were most looking forward to and it was only for younger children. There were also plenty of pool and beach activities during the day to keep adults and children interested. From pool volleyball to aqua aerobics there was a lot to do besides just laying around. Our biggest disappointment of the trip was the restaurants. The food in the buffet was pretty good and plentiful, but the restaurant foods weren't anything special at all. Taj - the Indian restaurant - was the standout restaurant of our trip. The food there was different, flavorful, and amazing. Even our daughters, who have never had Indian food and were pretty worried about what they might eat there, agreed that Taj was their favorite restaurant on property. At other restaurants it often felt like the food was the same that we could get from the buffet or even the food trucks. If you ever get a steak be prepared for it to be well done despite how you request it to be cooked. Our restaurants in order from best to worst were Taj, Agave, Score, Zen, Grazie, Rio, and finally The Cave. Another thing that was disappointing was maintenance. For a property that is only 1 1/2 years old there were a lot of maintenance issues. Ceilings in walkways with paint and plaster falling off them, cushions on our balcony with split covers and stains, tiles missing from pools, and stains on the couch in our room. We also don't think that the sheets in our room were actually changed after the prior guest, as when we went to bed the first night there was sand and strings at the foot of the bed between the bed sheet and top sheet. Would we go back to Royalton Splash? Probably not. Was it worth going once? Yes. There are better adults only all inclusive properties that we'd love to return to, but we chose Royalton Splash since we were bringing our children and the water park would give them something to do. They now can't wait to be old enough to go to some of the adults only properties we've visited and loved in the past!

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Vacation Offers

  • Receive up to $600 USD in resort coupons with a minimum 3-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.

    St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada

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