Royalton Splash Riviera Cancun
Playa del Carmen 5.0
Overview
Dive into a world of all-inclusive family fun at Royalton Splash Riviera Cancun. Amplify your afternoons at one of the largest on-site water parks in the Caribbean. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little ones explore the dedicated kids club. This new-generation all inclusive hotel offers discerning travelers a family friendly vacation experience, where guests of all ages are captivated from morning to night. There are so many ways to play in Cancun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from 1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
1005
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- Units are individually decorated and may vary by unit
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 2 king beds, and 1 sofa bed, or 4 queen beds, and 1 sofa bed
- Sunset view
- No more than 8 guests in the room
- 2 king beds, and 1 sofa bed, or 4 queen beds, and 1 sofa bed
- Sunset view
- Maximum 8 adults
- Maximum 6 children
- No more than 8 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Waterpark
Clubhouse Kids Club
Fun for them and peace of mind for you, the Kids Club offers a supervised indoor play space for children ages 4 to 12 where they can make new friends, play games, and relax and watch cartoons, head to the activity hub - Game Up, or the playground or water park for exciting afternoons.
Game Up ($)
Jump into a world of excitement at the indoor activity hub, where you can suit up for an action-packed game of laser tag, challenge your friends to a few rounds of bowling at the on-site bowling alley, or reach for the stars at the trampoline park. You don’t have to be a kid to play like one at Game Up.
Bowling: min. 12 years old*
Laser tag: min. 12 years old*
Trampoline park: min. 4 years old*
*Must be accompanied by an adult
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | |
Martini Mix | Bar, Wine/martini bar | |
Shaken | Bar, Wine/martini bar | |
Sands Beach Bar | Bar, Beach bar | |
Dips Swim-Up Bar | Bar, Swim-up bar | |
Chill Swim-Up Bar | Bar, Swim-up bar | |
Diamond Club™ Beach Bar - Services and facilities only available for Diamond Club™ guests | Bar, Beach bar | |
Diamond Club™ Lounge- Services and facilities only available for Diamond Club™ guests | Lounge | |
Diamond Club™ Pool Bar - Services and facilities only available for Diamond Club™ guests | Bar, Pool bar |
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Gourmet Marché | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Agave | À la carte | Mexican | Dinner | Dress code |
The Cave | À la carte | International, Local | Dinner | Dress code |
Grazie Italian Trattoria | À la carte | Italian | Dinner, Lunch | Dress code |
Hunter Steakhouse | À la carte | Grill/steak house | Dinner | Dress code |
Ma Maison | À la carte | French | Dinner | Adults only, Dress code |
Rio | Buffet | Brazilian | Breakfast | Dress code, Exclusive to Diamond Club™ guests only |
Rio | Buffet | Brazilian | Dinner | Dress code |
Smoke BBQ | À la carte | Southern American BBQ | Dinner | Dress code |
Taj | À la carte | Indian | Dinner | Dress code |
Score Sports Bar | Snack bar | Pub & Grill | Snacks | Dress code |
Zen | À la carte | Teppanyaki and Japanese | Dinner | Dress code |
Caffe Lounge | Café | Coffee and Pastries | All day dining | Dress code |
Scoops Gelato | À la carte | Dessert and Coffee | Snacks | Dress code |
Grazie-to-go | Snack bar | Pizzaria | Lunch, Snacks | Dress code |
Nibbles | Snack bar | American | Lunch, Snacks | Dress code |
Chef To Go Food Trucks | Snack bar | American, Mexican | Lunch, Snacks | Dress code |
The Winery & Culinary Experience ($) | À la carte | Chef's Table | ($), Dress code, Exclusive to guests ages 15+ |
- Rooms: 1005
- Eco-friendly hotel
- Fitness centre
- Fitness classes
- Spa
- Spa treatments available ($)
- Beach front
- Public beach
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Heated pools: 3
- Indoor pools: 1
- Kids pools: 2
- Lazy river: Included
- Splash pads
- Water slides: Included
- Waterpark: Included
Water sports
- Motorized watersports available ($)
- Non-motorized watersports
Other sports
- Aerobics
- Tennis courts
- Tour excursions available ($)
Other activities
- Beach activities
- Games room available ($)
- Nightly entertainment
- Multi-sport court
- Beach volleyball and soccer
- Ping pong
- Cooking classes
- Dance classes
- Trivia games
- Aquatic Olympic competitions
- Weight training
- Indoor and outdoor theater
- 24 hour front desk
- Baggage check
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)
Lobby
Lobby
Beach
Beach
Splash Pad
Diamond Club™ pool overview
Diamond Club™ pool
Diamond Club™ pool
Diamond Club™ pool bar
Dips Swim Up Bar
Shaken Bar and Mixology
Legends Sports Bar
Caffe Lounge
Gourmet Marché
Agave Restaurant
The Cave
Hunter Steakhouse
Smoke BBQ Restaurant
Game Up
Laser Tag
Gym
Spa
Spa
Beauty Salon
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
Fantastic holiday
5SharonC (Chorley, United Kingdom) on Sep 28, 2024
We have just got back from 2 weeks at this resort, and it was nothing short of fantastic. Our butlers Baruc and Gonzalo were amazing - they decorated my sons room for him to propose to his girlfriend, and it was stunning. Nothing was too much trouble. The vibe team were amazing - we joined in with the diamond club pool activities every day with Alberto and Valeria - such fun. All the vibe team were amazing (Brian, Uri, Angel, Juliana etc) Even when the hurricane heading for Florida dropped a tropical storm on us the indoor activities were great fun. At the pool the staff were friendly and helpful, especially Carlos, whom we chatted with most days. The waiters were all great, but we loved our interactions with Ventura or Ace Ventura as we called him - he was very funny. The restaurants were great and our butlers made reservations really easy for us. Favourites were Hunters, Taj, Ma Maison, Grazie & Zen. The paella made by the pool every day in DC was amazing. Grazie to go was delicious, as were the lunchtime BBQs and food trucks. We were lucky enough to be here to celebrate Mexican Independence Day, and the party, food, etc. was nothing short of spectacular. We were worried about the reference to crocodiles before we arrived, but they are watched constantly and genuinely don't seem to be interested in human contact. We were alarmed at the stupid American guest that threw a piece of wood at the crocodiles and hit one of the big ones - he said he was seeing if they were real ?? We would highly recommend this hotel - September was a great time to visit - weather was good with an occasional heavy rain shower, generally short-lived, and the resort is quieter. If you are a beach person, seaweed is a problem this time of year, but the hotel clears the beach every morning but is still present in the sea. This is the third Royalton that we have visited and was the best.
Can't reach anyone at Royalton Splash!
geemac2017 (Toronto, Canada) on Sep 28, 2024
I have been trying to reach the Royalton Splash Riveria Cancun to update my credit card for a booking and to get an adjustment because they charged me three times in error for my deposit. Reservations directed me to call the resort directly for both issues. No one at the resort main number will answer the phone. I have been trying since April to reach someone. I have emailed several times, phoned, and tried Facebook Messenger, all to no avail. My reservation will be declined when the balance of the payment becomes due because I cannot update my credit card with anyone. Please help Royalton Splash!
Vacation Offers
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Receive up to $600 USD in resort coupons with a minimum 4-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.
St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada
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