Overview
A Wyndham hotel, one of San Francisco's finest hotels with the perfect location. Many guests' first choice, functional guest rooms, exceptional service and onsite amenities.
Check in
3 p.m.
Check out
12 p.m.
Rooms
1015
Inclusions
- All taxes
Rooms
Amenities
Location
Reviews
TripAdvisor Traveler Rating
Great, safe stay and helpful staff
Silent_TTT (Los Angeles, California) on Aug 18, 2024
I booked a 1 night stay 4 months in advance. About 2 weeks before the stay, I saw that I could get a AAA package (through Hilton.com) which was cheaper and included free breakfast, so I called and my reservation was updated (and reflected online). When I checked in, the free breakfast had disappeared and it only showed a AAA rate. Many thanks to Ryan M, who checked us in. He acknowledged my Diamond status, fixed the missing breakfast, gave us the premium wifi code, and got us into an open room as the one we reserved hadn’t been cleaned yet (we arrived around noon, so before the 3pm standard checkin time). The room was very comfortable. My only complaints are that when I dialed the operator from the room phone, no one answered (I gave up after around 30 rings). Also, there is no phone for their restaurant (Cable55), so I had to go to the restaurant (actually the bar) to place a takeout order. I’ll note that there were many security features. For the elevators, you had to scan your key at a pad outside the elevators, enter your floor number, and it would then direct you to an ekevator that would go to that floor. Also, in the late evening, to enter the hotel you needed to scan your key and a person was there to ensure it was a valid key. All of these security measures help offset the hotel location near the tenderloin.
Great views , lovely staff
Sherpa57390343155 on Aug 17, 2024
Stayed while on tour , and thought the hotel was comfortable . Staff were lovely . The rooms probably do need a bit if an upgrade , and furniture renewed. I could also detect the smell of smoke . The bed was very comfortable , and plenty supplies in towels and toiletries . The area is one to be vigilant of . If you make a wrong turn , you may find yourself surrounded by some fentanyl users and homeless . So to be vigilant around that . The gym was amazing , well equipped and laid out
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