Overview
A Wyndham hotel, one of San Francisco's finest hotels with the perfect location. Many guests' first choice, functional guest rooms, exceptional service and onsite amenities.
Check in
3 p.m.
Check out
12 p.m.
Rooms
1015
Inclusions
- All taxes
Rooms
Amenities
Location
Reviews
TripAdvisor Traveler Rating
Don’t! Stay in Nob Hill or Financial District.
DarkLark15 (Austin, Texas) on Oct 13, 2024
My stay at the hotel in the Tenderloin area of San Francisco was very disappointing and concerning. I experienced several issues, both with the area and the hotel itself, which really impacted my trip. On the positive side, I enjoyed the hot, tasty food, the cleanliness, and the overall location’s proximity to many places, although not walkable. I also appreciated the friendliness of the staff, particularly Yolanda, who was responsive and helpful. However, beyond that, the negatives seemed to dominate my experience. The most alarming issues were related to safety, with high crime, homelessness, and drug use in the Tenderloin area, to which I was unaware of before booking. I didn’t feel safe outside the hotel, especially witnessing violent incidents and being harassed while waiting for an Uber. Additionally, being woken up by hotel worker strikes, combined with the constant noise from protests, sirens, and security staff being overly aggressive, added stress to my stay. The hotel’s lack of accommodation regarding a simple broken coffee pot, charging extra for a cup of coffee despite my Diamond membership, and the overall unresponsiveness from staff (besides Yolanda) are also frustrating examples of poor customer service. I wouldn’t recommend the hotel, especially for anyone unfamiliar with the area and looking to walk around.
A good choice
georgioso590 (Athens, Greece) on Oct 11, 2024
It is located in a fairly central part of the city, very close to the departure point of the famous San Francisco tram. High-rise (obviously) with large rooms that, in addition to huge beds, also had armchairs and a desk. The bathroom with bathtub and all toiletries. Large reception area with cafes, bar and luggage storage. Restaurants, supermarkets and shops a few minutes away.
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