Active Advisories
Transfers are NOT included
Overview
Discover the lively city vibes and peaceful ocean views of Isla Verde Beach in Carolina, Puerto Rico. Step into a modern hotel that blends the best elements of old and new traditions, with elegant nods to the generations that paved the way. Just minutes away from downtown San Juan, our hotel invites you to enjoy genuine Puerto Rican hospitality, exciting nightlife, and world-class luxury.
Resort fees include
- Unlimited basic internet access in guest room and resort public areas (wireless and wired)
- Beach toys, games and activities
- Complimentary Local and toll free calls
- Priority access to Brava nightclub (based on operating schedule)
- 10% off spa treatment of the day
- Daily fitness classes
- Daily kids activities
- Beach chairs and umbrellas (one per room, per day)
- Complimentary Pool, beach towels and Sun Bum sunscreen (poolside)
- Tennis and basketball court access with use of equipment (contact Fitness Center to reserve)
- Kids Eat Free under 5 in CANA and Banyan Tree Grill and Pool
- Nightly Lobby entertainment
- Weekend DJ at the Pool Saturdays and Sundays
- 10% off Special Events on Ticketera.com for Fairmont El San Juan Hotel events
- Daily in room coffee
- VIP Foxwood El San Juan Casino Black Jack or Roulette experience
Check in
4:00 p.m.
Check out
11:00 a.m.
Rooms
388
Inclusions
- Daily activities
- All taxes
Rooms
- 1 king bed
- City view
- No more than 3 guests in the room
- 1 king bed
- City view
- Located on floors 3 to 9
- Grand tower
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 3 guests in the room
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- 2 refillable water bottles
- 2 queen beds
- City view
- No more than 4 guests in the room
- 2 queen beds
- City view
- Located on floors 3 to 8
- Grand tower
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- 2 refillable water bottles
Amenities
Pool and City Views
Lobby seating
Lobby Bar
Pool View
Pool Cabanas
Terrace dining poolside
Restaurant
Restaurant
Restaurant
Restaurant
Chico Cabaret
Chico Cabaret
Hallway
Wine Bar
Bar
Bar
Bar
Bar
Bar
Fitness Center
Fitness Center
Location
Reviews
TripAdvisor Traveler Rating
Awful experience
Companion46684387611 on Jul 19, 2024
The hotel staff were extremely rude. Our room block was not ready when we arrived and the front desk lady promised a discount that she did not follow through on. I complained upon checkout and her manager sided with her. Very unprofessional.
Thumping music all night long
Amber S on Jul 19, 2024
Service was great UNTIL the last night of our stay (Thursday). Staying on the 3rd floor and the club music was extremely loud in my room. I waited until 11:30pm and called to see if they could turn it down. They said they would check but it would end at midnight. Well at 12:05am, it was still loud as ever. I called back down 4 times and no one would answer. Called from my cell phone and they answered. He said ‘you are staying on the 3rd floor and this hotel has a club and you will have music’…apparently the lobby music stops at 12 but not at the club! Leaving at 6am for a flight and this is not how I wanted to finish the trip. Don’t stay here unless you want to hear thumping music all night long!
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