TripAdvisor Traveler Rating

Excellent hotel experience. The service has been incredible from the very start. Our room is very clean, stylish, and we'll appointed. The location is perfect and the views are beautiful. A true 5 star experience when many hotels of the same calibre have fallen off. I highly recommend!

I am not one to complain but after a round the world trip and experiencing fabulous hotels, given the amount we paid for this hotel, it did not live up to expectations. Our room was ready an hour after check in and we still never received notification. We were told breakfast was included and then got a bill as we "exceeded" the limit, were never told there was a limit and all we had was the regular breakfast and 2 orange juices, not even a coffee. Given our check out time of 4am, I did not have time to discuss this with staff but it really was unacceptable. We could not find a place to sit in the evening in the reception bar as it was fully booked with functions every night. The room we booked was with a jacuzzi which was square - very uncomfortable. This being our 12th hotel on our trip, all with jacuzzi's and many Fairmont hotels, it was the least impressive. On booking the room showed beautiful views but we were shoved on the 8th floor with a view of the roof in front of us and perhaps with binoculars you could see Stanley Park. Really not worth the price point.

Incredible hospitality and the gold floor staff are the best! Highly recommend the Fairmont Pacific Rim Hotel if you’re visiting downtown and want a first class experience with access to shopping and restaurants all within walking distance. Cool lounge with live music and a great meetup space. 10 out of 10

Where ocean and mountains kiss, the beauty of nature meets an urban oasis. There is no better place to stay in Vancouver than the Fairmont Pacific Rim. The Gold Floor Lounge, now temporarily in the Chairman’s Suite delivers a new vibe and view but the same exceptional service and food. This is without doubt the best (and most unique / vibrant) Fairmont in Canada. Shout out to Krista in the Lobby Lounge for mind-reading moods and curating a perfect surprise cocktail.

The best sleep I’ve had in years. Attention to detail in all departments creating a one of a kind experience. We came from out of province and stayed for 4 nights. From the moment we arrived to the moment we checked out it was an out of this world luxury experience.