On the evening of August 5, 2024, the city of Calgary, WestJet’s global hub, experienced a severe hailstorm, which caused significant damage at YYC Calgary International Airport (YYC) and impacted WestJet aircraft and operations. As a result, over 80 flights scheduled to arrive at or depart from YYC have been cancelled on Tuesday, August 6, 2024.
In response to the impact of the storm, a travel advisory has been posted on WestJet.com and flexible change/cancel guidelines have been announced for all WestJet flight only bookings for travel between August 5 and August 6, 2024.
All WestJet aircraft impacted by the storm are currently undergoing inspections and maintenance, with some aircraft requiring more maintenance due to various levels of hail damage.
WestJet teams are working closely with teams across YYC airport to assess gate availability to support ongoing operations. Guests travelling to or from Calgary are advised to check the status of their flight prior to leaving for the airport as further delays and cancellations may be required.