Service Fees

This handy page outlines any fees that may come up when travelling as our guest.

The fee amounts show the minimum to maximum tax (0-18 per cent) payable, which may be applicable in some circumstances, unless otherwise noted, fees are shown in Canadian dollars. Please note, fees are generally charged in the currency of the reservation, however, in some cases they may also be charged in the currency of the country you're travelling to or from, and credit card exchange rates apply.

Are you travelling with one of our airline partners? The policies of the other carrier may apply. We encourage you to familiarize yourself with the fees for your journey.

If you booked through a travel agent (online or directly), corporate travel arranger, or another airline please contact them directly.

Checked bag fees

Our bag fees have changed. View all previous price changes.

Prepay for bags and save. For the lowest price on up to 2 checked bags, guests are encouraged to prepay for their first and second checked bags online through Manage Trips at any time up to 24 hours before your flight as fees will increase through self-serve check-in, and at the airport with an agent.

For tickets purchased on or after June 4, 2024:

UltraBasic

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	$45-54	$65-77	N/A	N/A
Self-Serve Check-in	$55-65	$75-89	$100-118	$100-118
Airport Check-in	$65-77	$85-101	$110-130	$110-130

Econo or Member Exclusive

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	$35-42	$55-65	N/A	N/A
Self-Serve Check-in	$45-54	$65-77	$100-118	$100-118
Airport Check-in	$55-65	$75-89	$110-130	$110-130

EconoFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	$55-65	N/A	N/A
Self-Serve Check-in	no fee	$65-77	$100-118	$100-118
Airport Check-in	no fee	$75-89	$110-130	$110-130

Premium or PremiumFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	no fee	N/A	N/A
Self-Serve Check-in	no fee	no fee	$100-118	$100-118
Airport Check-in	no fee	no fee	$110-130	$110-130

Business or BusinessFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	no fee	N/A	N/A
Self-Serve Check-in	no fee	no fee	$100-118	$100-118
Airport Check-in	no fee	no fee	$110-130	$110-130

UltraBasic

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	$45-54	$65-77	N/A	N/A
Self-Serve Check-in	$55-65	$75-89	$150-177	$150-177
Airport Check-in	$65-77	$85-101	$160-189	$160-189

Econo or Member Exclusive

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	$35-42	$55-65	N/A	N/A
Self-Serve Check-in	$45-54	$65-77	$150-177	$150-177
Airport Check-in	$55-65	$75-89	$160-189	$160-189

EconoFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	$55-65	N/A	N/A
Self-Serve Check-in	no fee	$65-77	$150-177	$150-177
Airport Check-in	no fee	$75-89	$160-189	$160-189

Premium or PremiumFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	no fee	N/A	N/A
Self-Serve Check-in	no fee	no fee	$150-177	$150-177
Airport Check-in	no fee	no fee	$160-189	$160-189

Business or BusinessFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	no fee	N/A	N/A
Self-Serve Check-in	no fee	no fee	$150-177	$150-177
Airport Check-in	no fee	no fee	$160-189	$160-189

UltraBasic

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	$75-89	$105-124	N/A	N/A
Self-Serve Check-in	$85-101	$115-136	$150-177	$150-177
Airport Check-in	$95-113	$125-148	$160-189	$160-189

Econo or Member Exclusive

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	$35-42	$105-124	N/A	N/A
Self-Serve Check-in	$45-54	$115-136	$150-177	$150-177
Airport Check-in	$55-65	$125-148	$160-189	$160-189

EconoFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	$105-124	N/A	N/A
Self-Serve Check-in	no fee	$115-136	$150-177	$150-177
Airport Check-in	no fee	$125-148	$160-189	$160-189

Premium or PremiumFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	no fee	N/A	N/A
Self-Serve Check-in	no fee	no fee	$150-177	$150-177
Airport Check-in	no fee	no fee	$160-189	$160-189

Business or BusinessFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	no fee	N/A	N/A
Self-Serve Check-in	no fee	no fee	$150-177	$150-177
Airport Check-in	no fee	no fee	$160-189	$160-189

UltraBasic

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	$75-89	$105-124	N/A	N/A
Self-Serve Check-in	$85-101	$115-136	$150-177	$150-177
Airport Check-in	$95-113	$125-148	$160-189	$160-189

Econo or Member Exclusive

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	$105-124	N/A	N/A
Self-Serve Check-in	no fee	$115-136	$150-177	$150-177
Airport Check-in	no fee	$125-148	$160-189	$160-189

EconoFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	$105-124	N/A	N/A
Self-Serve Check-in	no fee	$115-136	$150-177	$150-177
Airport Check-in	no fee	$125-148	$160-189	$160-189

Premium or PremiumFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	no fee	N/A	N/A
Self-Serve Check-in	no fee	no fee	$150-177	$150-177
Airport Check-in	no fee	no fee	$160-189	$160-189

Business or BusinessFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	no fee	N/A	N/A
Self-Serve Check-in	no fee	no fee	$150-177	$150-177
Airport Check-in	no fee	no fee	$160-189	$160-189

UltraBasic

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	$45-54	$65-77	N/A	N/A
Self-Serve Check-in	$55-65	$75-89	$150-177	$150-177
Airport Check-in	$65-77	$85-101	$160-189	$160-189

Econo or Member Exclusive

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	$35-42	$55-65	N/A	N/A
Self-Serve Check-in	$45-54	$65-77	$150-177	$150-177
Airport Check-in	$55-65	$75-89	$160-189	$160-189

EconoFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	$55-65	N/A	N/A
Self-Serve Check-in	no fee	$65-77	$150-177	$150-177
Airport Check-in	no fee	$75-89	$160-189	$160-189

Premium or PremiumFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	no fee	N/A	N/A
Self-Serve Check-in	no fee	no fee	$150-177	$150-177
Airport Check-in	no fee	no fee	$160-189	$160-189

Business or BusinessFlex

	First Checked Bag	Second Checked Bag	Third Checked Bag	Fourth Checked Bag
Prepay	no fee	no fee	N/A	N/A
Self-Serve Check-in	no fee	no fee	$150-177	$150-177
Airport Check-in	no fee	no fee	$160-189	$160-189

Overweight and oversized bags for all fares: $100-$118

Checked baggage fees can vary based on when they are paid (during booking, through Manage Trips, or at check-in), date of purchase, fare purchased, origin airport, destination airport, duration of flight, promotional offer, day of departure, or day of return.

Certain checked baggage fees may only be offered on WestJet managed digital self-serve tools (during booking, through manage trips or self-serve check-in) and will not be available through the WestJet Contact Centre or other channels.

Bag fees are charged in Canadian (CAD) or U.S. (USD) dollars, depending on the booking’s country of origin. For flights departing from outside Canada and the U.S., bag fees will be converted and charged in the local currency of the departure country. GST is charged on fees for all itineraries that originate in Canada.

Sports equipment handling fee:

A handling fee of $50 CAD for select sporting equipment and firearms will apply. Learn about fees for sporting equipment

When is your first bag free?

First bag fees are included for WestJet RBC® World Elite Mastercard‡ primary cardholders and up to 8 guests on the same booking.

First bag fees are also included for EconoFlex, Premium and Business fares and Silver, Gold and Platinum WestJet Rewards members.

Second bags are included for Premium and Business guests, as well as Silver, Gold, and Platinum Rewards members

Excess bags are included for Platinum Rewards members.

Rewards member	First bag	Second bag	Third bag	Fourth bag
WestJet RBC® World Elite Mastercardǂ primary cardholders	No fee¹	Fee Applies	Fee Applies	Fee Applies
Silver members	No fee¹	No fee¹	Fee Applies	Fee Applies
Gold members	No fee¹	No fee¹	Fee Applies	Fee Applies
Platinum members	No fee¹	No fee¹	No fee¹	Fee Applies

Baggage fees are determined by fare class, destination and date of ticket purchase. Please refer to our checked baggage fee table for applicable baggage fee amounts.

Overweight and oversized bags for all guests: $100-$118

Learn more about WestJet Rewards

Prepay and save. Guests are encouraged to prepay for up to two checked bags on WestJet operated and marketed flights when you book online or any time before your flight through Manage Trips.

For an additional $10, checked bag fees may also be paid when you check-in online through our self-serve options. If you choose to pay for your checked bag with an agent at the airport counter, an additional $10 fee will apply. This $10 fee only applies to tickets purchased on or after November 7, 2023. Any guests with tickets purchased on November 6, 2023, or prior, can self-identify with an agent to avoid the $10 fee.

Bag fees are refundable in the event of a flight cancellation.

Baggage fees and country of origin

WestJet’s bag fees are applied based on the country you depart from.

Guests departing from:

Canada - First bag fee $35-42 CAD for prepaid, $45-54 CAD for Self-Serve check-in, and $55-65 CAD for Airport check-in. Second bag fee $55-65 CAD for prepaid, $65-77 CAD for Self-Serve check-in, and $75-89 CAD for Airport check-in. Third and fourth bag fees are $100-118 CAD for Self-Serve check-in and $110-130 CAD for Airport check-in. Overweight and oversized bag fees are $100-118 CAD.
United States - First bag fee $35 CAD/USD for prepaid, $45 CAD/USD for Self-Serve check-in, and $55 CAD/USD for Airport check-in. Second bag fee $55 CAD/USD for prepaid, $65 CAD/USD for Self-Serve check-in, and $75 CAD/USD for Airport check-in. Third and fourth bag fees $100 CAD/USD for Self-Serve check-in, and $110 CAD/USD for Airport check-in. Overweight and oversized bag fees $100 CAD/USD. Check-in baggage fees may be converted and charged in USD and exchange rates will reflect on your credit card based on the day of departure.
Latin America, Caribbean - First bag fee $35 CAD/USD for prepaid, $45 CAD/USD for Self-Serve check-in, and $55 CAD/USD for Airport check-in. Second bag fee $55 CAD/USD for prepaid, $65 CAD/USD for Self-Serve check-in, and $75 CAD/USD for Airport check-in. Third and fourth bag fees are $150 CAD/USD for Self-Serve check-in, and $160 CAD/USD for Airport check-in. Overweight and oversized bag fees are $100 CAD/USD. Check-in baggage fees may be converted and charged in USD and exchange rates will reflect on your credit card based on the day of departure.
Italy, Ireland, France and Spain -First bag fee $35 CAD for prepaid, $45 CAD for Self-Serve check-in, and $55 CAD for Airport check-in. Second bag fee $105 CAD for prepaid, $115 CAD for Self-Serve check-in, and $125 CAD for Airport check-in. Third and fourth bag fees are $150 CAD for Self-Serve check-in, and $160 CAD for Airport check-in. Overweight and oversized bag fees: $100 CAD. Check-in fees may be quoted in Euros and exchange rates will reflect on your credit card based on the day of departure.
UK - First bag fee $35 CAD for prepaid, $45 CAD for Self-Serve check-in, and $55 CAD for Airport check-in. Second bag fee $105 CAD for prepaid, $115 CAD for Self-Serve check-in, and $120 CAD for Airport check-in. Third and fourth bag fees are $150 CAD for Self-Serve check-in, and $160 CAD for Airport check-in. Overweight and oversized bag fees: $100 CAD. Check-in fees may be quoted in GBP and exchange rates will reflect on your credit card based on the day of departure.
Asia - First bag fee $0 for prepaid, $0 for Self-Serve check-in, and $0 for Airport check-in. Second bag fee $105 CAD for prepaid, $115 CAD for Self-Serve check-in, and $125 CAD for Airport check-in. Third and fourth bag fees are $150 CAD for Self-Serve Check-in and $160 CAD for Airport check-in. Overweight and oversized bag fees: $100 CAD. Check-in fees may be quoted in JPY and exchange rates will reflect on your credit card based on the day of departure.
Australia – First bag $45 CAD for Self-Serve check-in, and $55 CAD for Airport check-in. Second bag $65 CAD for Self-Serve check-in, and $75 CAD for Airport check-in. Third and fourth bag fee $100 CAD for Self-Serve check-in, and $110 CAD for Airport check-in. Overweight and oversized bag fees $100 CAD. Check-in fees will be quoted in AUD and exchange rates will reflect on your credit card based on the day of departure.
All other locations – First bag $45 CAD for Self-Serve check-in, and $55 CAD for Airport check-in. Second bag $65 CAD for Self-Serve check-in, and $75 CAD for Airport check-in. Third and fourth bag $100 CAD for Self-Serve check-in, and $110 CAD for Airport check-in. Overweight and oversized bag fees $100 CAD. Check-in fees will be quoted in the local currency of departure and exchange rates will reflect on your credit card based on the day of departure.

UltraBasic fare guests departing from:

Canada - First bag fee $45-54 CAD for prepaid, $55-65 CAD for Self-Serve check-in, and $65-77 CAD for Airport check-in. Second bag fee $65-77 CAD for prepaid, $75-89 CAD for Self-Serve check-in, and $85-101 CAD for Airport check-in. Third and fourth bag fees are $100-118 CAD for Self-Serve check-in and $110-130 CAD for Airport check-in. Overweight and oversized bag fees are $100-118 CAD.
United States - First bag fee $45 CAD/USD for prepaid, $55 CAD/USD for Self-Serve check-in, and $65 CAD/USD for Airport check-in. Second bag fee $65 CAD/USD for prepaid, $75 CAD/USD for Self-Serve check-in, and $85 CAD/USD for Airport check-in. Third and fourth bag fees $100 CAD/USD for Self-Serve check-in, and $110 CAD/USD for Airport check-in. Overweight and oversized bag fees $100 CAD/USD. Check-in baggage fees may be converted and charged in USD and exchange rates will reflect on your credit card based on the day of departure.
Latin America, Caribbean - First bag fee $45 CAD/USD for prepaid, $55 CAD/USD for Self-Serve check-in, and $65 CAD/USD for Airport check-in. Second bag fee $65 CAD/USD for prepaid, $75 CAD/USD for Self-Serve check-in, and $85 CAD/USD for Airport check-in. Third and fourth bag fees are $150 CAD/USD for Self-Serve check-in, and $160 CAD/USD for Airport check-in. Overweight and oversized bag fees are $100 CAD/USD. Check-in baggage fees may be converted and charged in USD and exchange rates will reflect on your credit card based on the day of departure.
Canada to Europe - First bag fee $75-89 CAD for prepaid, $85-101 CAD for Self-Serve check-in, and $95-113 CAD for Airport check-in. Second bag fee $105-124 CAD for prepaid, $115-136 CAD for Self-Serve check-in, and $125-148 CAD for Airport check-in.
United States to Europe - First bag fee $75-89 CAD/USD for prepaid, $85-101 CAD/USD for Self-Serve check-in, and $95-113 CAD/USD for Airport check-in. Second bag fee $105-124 CAD/USD for prepaid, $115-136 CAD/USD for Self-Serve check-in, and $125-148 CAD/USD for Airport check-in. Check-in bag fees may be charged in USD and exchange rates will reflect on your credit card based on the day of departure.
Italy, Ireland, France and Spain - First bag fee $75 CAD for prepaid, $85 CAD for Self-Serve check-in, and $95 CAD for Airport check-in. Second bag fee $105 CAD for prepaid, $115 CAD for Self-Serve check-in, and $125 CAD for Airport check-in. Check-in bag fees may be charged in Euros and exchange rates will reflect on your credit card based on the day of departure.
UK –First bag fee $75 CAD for prepaid, $85 CAD for Self-Serve check-in, and $95 CAD for Airport check-in. Second bag fee $105 CAD for prepaid, $115 CAD for Self-Serve check-in, and $125 CAD for Airport check-in. Check-in bag fees may be charged in GBP and exchange rates will reflect on your credit card based on the day of departure.
Asia – First bag fee $75 CAD for prepaid, $85 CAD for Self-Serve check-in, and $95 CAD for Airport check-in. Second bag fee $105 CAD for prepaid, $115 CAD for Self-Serve check-in, and $125 CAD for Airport check-in. Check-in bag fees may be quoted in JPY and exchange rates will reflect on your credit card based on the day of departure.
All other locations – First bag $55 CAD for Self-Serve check-in, and $65 CAD for Airport check-in. Second bag $75 CAD for Self-Serve check-in, and $85 CAD for Airport check-in. Third and fourth bag $150 CAD for Self-Serve check-in, and $160 CAD for Airport check-in. Overweight and oversized bag fees $100 CAD. Check-in fees will be quoted in the local currency of departure and exchange rates will reflect on your credit card based on the day of departure.

Bag fees are per direction, including taxes. GST is charged on all itineraries that originate in Canada.

Reimbursements

If a bag is lost, you'll be reimbursed for your baggage fee (not including excess valuation) in addition to settlement for the loss of bags.

Learn more about baggage allowance

Carry-on baggage

Carry-on items help to make your trip more comfortable and convenient. We do our best to accommodate your carry-on allowance in the cabin, but acceptance of carry-on baggage is subject to space availability. If adequate space is not available, carry-on items will be placed in checked baggage (and be unavailable for the duration of the flight) at no cost.

Good guideline: your souvenir stuffed buffalo head is definitely going in checked baggage.

Items that do not fit into the sizing device or exceed your fare’s carry-on allowance will be placed in checked baggage and applicable baggage fees may be collected.

Item	Maximum size	Fee
One item of carry-on baggage	53 cm x 23 cm x 38 cm (21 in. x 9 in. x 15 in.)	No fee Not permitted for UltraBasic guests¹
One personal item	41 cm x 15 cm x 33 cm (16 in. x 6 in. x 13 in.)	No fee

¹UltraBasic guests are not allowed to bring or pay for a carry-on bag except when travelling to and from Europe and Asia or when Extended Comfort has been purchased for all flights in a single direction, including connections.

Learn more about carry-on baggage

Bookings

When booking directly through westjet.com or by calling WestJet, note:

When making new bookings by phone, some fare bundles will be subject to a service fee. UltraBasic bookings will be $35-42.30 CAD per booking, while Econo / EconoFlex bookings will be $25-29.25 CAD per booking.
Prices shown already include airfare charges and applicable taxes, fees, and surcharges.
Fares can change due to currency exchange rates without prior notice.
You can find a detailed breakdown of your fees in the "Manage Trips" section.
International destinations may have additional taxes or fees payable at origin or departure. Contact the relevant foreign government office for the latest information.
Some trips may involve connections, which could affect the total price due to varying charges.

Cancellation fees

Cancellation fees apply for each affected flight – per direction, per person.

For all fares, except UltraBasic, you may cancel flights up to two hours before scheduled departure. If you fail to cancel before your flight’s scheduled time of departure, you will be considered a no-show.

Cancellations requested up to 24 hours after booking

Most bookings can be cancelled within 24 hours of booking. If you have reserved a flight that departs within 24 hours, cancellation fees and fare rules will apply.
Flights that depart more than 24 hours after the time of booking, can be cancelled within the first 24 hours for no fee.

Cancellations more than 24 hours after the time of booking

UltraBasic fares: There is no refund or future travel credit for cancellations.
A cancellation fee may apply and any difference in fare will apply.
Cancellation fees are charged per direction, per person except for cancellations on flights to and from Europe, where cancellation fees are charged per transaction, per person.
EconoFlex fare: Cancel your flight for no fee. Credit will be deposited in your Travel Bank. (excluding flights originating in South Korea purchased on or after April 1, 2024)
PremiumFlex and BusinessFlex fares: Cancel your flight for no fee. Refund returned to original form of payment.
EconoFlex: Flights originating in South Korea, purchased on or after April 1, 2024, are refundable for a fee. Refund returned to original form of payment
Premium and Business between Canada and Asia: Cancel your flight for a fee. Refund returned to original form of payment.

Cancel fee for:	Econo	Econo Flex	Premium	Business
Flight within Canada	100-118 CAD	No fee	100-118 CAD	100-118 CAD
Flight between Canada and all destinations (except Europe & Asia)	100-118 CAD/USD	No fee	100-118 CAD/USD	100-118 CAD/USD
Flight between Canada and Europe	150-177 CAD 99 EUR 83 GBP	No fee	300-354 CAD 228 EUR 192 GBP	600-708 CAD 396 EUR 336 GBP
Flight between Canada and Asia (excluding South Korea)	150-177 CAD 15,794 JPY	No fee	300-354 CAD 31,587 JPY	600-708 CAD 63,174 JPY

Bookings made on or after April 1, 2024:

Cancel fee for:	Days before departure	Econo Credit deposited to travel bank	Econo Flex	Premium *Refund returned to original form of payment*	Business *Refund returned to original form of payment*
Flight between Canada and South Korea originating outside of South Korea	Up until 2 hours before departure	150 CAD	No fee Credit deposited to travel bank	300 CAD	500 CAD
Flight between Canada and South Korea originating in South Korea	0-3 days	230,000KRW	230,000KRW	300,000KRW	450,000KRW
	4-14 days	180,000KRW	180,000KRW Refund returned to original form of payment	240,000KRW	360,000KRW
	15-60 days	150,000KRW	150,000KRW Refund returned to original form of payment	150,000KRW	270,000KRW
	61-90 days	30,000KRW	30,000KRW Refund returned to original form of payment	30,000KRW	30,000KRW
	91+ days	No fee	No fee Refund returned to original form of payment	No fee	No fee

Bookings made on or before March 31, 2024:

Cancel fee for:	Econo	Econo Flex	Premium	Business
Flight between Canada and South Korea	150 CAD Credit deposited to travel bank	No fee Credit deposited to travel bank	300 CAD	500 CAD

Note:

For Member Exclusive fares, refer to the attributes of the equivalent fare bundle booked (e.g. for Member Exclusive (Economy), see rules for Econo; for Member Exclusive (Premium), see rules for Premium, etc.)

Cancel your flight

Cancel within 24 hours of booking

Vacation package cancellations will be accepted within 24 hours of booking for no fee. The full amount of the package, or deposit paid, including refundable fees such as seat selection, will be fully refunded to the original form of payment.

Cancellations will be accepted 45 days or more before departure, subject to a $250 CAD cancellation fee per guest.
Vacations booked with round-trip Premium fares will not be charged the cancellation fee.
Hotel and other suppliers also have cancellation fees that may be applicable. The remainder of the booking price will be refunded back to the original form of payment.
Cancellations made 21 - 44 days before departure will result in 50% forfeit of the amount paid.
Cancellations made less than 21 days before departure will result in 100% forfeit of the amount paid.

To cancel your vacation, please contact WestJet Vacations during business hours.

Fare option	Cancellations 45 days or more before departure	Cancellations made 21-44 days before departure	Cancellations less than 21 days before departure
Economy cabin	250 CAD per guest	50% of package price forfeited	Non-refundable
Premium cabin	No fee	50% of package price forfeited	Non-refundable

Life sometimes gets in the way of other plans. We understand, and we try to be as accommodating as possible when plans change. You may cancel flights up to two hours before scheduled departure. If you fail to check in or board before the cut-off time or to request a same-day change to your flight before it departs, you will be considered a no-show for your flight. Any fare associated with the original flight and any connecting flight(s), that were no showed, would be forfeit. Any remaining fares would be available as a credit or refund based on the original fare rules.

Cancel your flight

Change fees

For bookings made directly through westjet.com or by calling WestJet, the following fees apply.

Change fees apply for each affected flight – per direction, per person, and difference in fare may apply.

Change up to 24 hours after booking

Most bookings can be changed within 24 hours of booking. If you have reserved a flight that departs within 24 hours, change fees and fare rules will apply.
Flights that depart more than 24 hours after the time of booking, can be changed within the first 24 hours for no fee, however any difference in fare will apply

Changes more than 24 hours after the time of booking

UltraBasic fares: No changes are permitted.
All other fares: A change fee may apply and any difference in fare will apply.
Change fees are charged per direction, per person except for changes on flights to and from Europe, where change fees are charged per transaction, per person.

Fares with flexibility

EconoFlex, PremiumFlex and BusinessFlex: Change your flight for no fee. Any difference in fare will apply (excluding flights originating in South Korea).

Change fee for:	Econo	Econo Flex	Premium	Business
Flight within Canada	100-118 CAD	No fee	100-118 CAD	100-118 CAD
Flight between Canada and all destinations (except Europe & Asia)	100-118 CAD	No fee	100-118 CAD	100-118 CAD
Flight between Canada and Europe	150-177 CAD 99 EUR 83 GBP	No fee	300-354 CAD 228 EUR 192 GBP	500-590 CAD 381 EUR 321 GBP
Flight between Canada and Asia (excluding South Korea)	150-177 CAD 15,794 JPY	No fee	300-354 CAD 31,587 JPY	500-590 CAD 52,645 JPY

Bookings made on or after April 1, 2024:

Change fee for:	Econo	Econo Flex	Premium	Business
Flight between Canada and South Korea originating outside of South Korea	150-177 CAD	No fee	300-354 CAD 300,000 KRW	500-590 CAD 500,000 KRW
Flight between Canada and South Korea originating in South Korea	100,000 KRW	100,000 KRW	50,000 KRW	270,000 KRW

Bookings made on or before March 31, 2024:

Change fee for:	Econo	Econo Flex	Premium	Business
Flight between Canada and South Korea	150-177 CAD 150,000 KRW	No fee	300-354 CAD 300,000 KRW	500-590 CAD 500,000 KRW

Note:

Changes must be made more than two (2) hours before flight departure
For Member Exclusive fares, refer to the attributes of the equivalent fare bundle booked (e.g. for Member Exclusive (Economy), see rules for Econo; for Member Exclusive (Premium), see rules for Premium, etc.)
Effective November 4, 2021, for changes on a Member Exclusive fare, the original booking must be cancelled, and a new booking made, subject to Member Exclusive fare availability. This cancellation and rebooking can be done on Manage Trips, by calling our Contact Centre, or through the priority support numbers available to Platinum and Gold members. WestJet dollars on the cancelled booking will be reinstated to your account and the original expiration date (if applicable) will continue to apply. Member Exclusive fare bookings made before November 4, 2021 can be changed by calling our Contact Centre.
For companion voucher bookings, changes must be made before the expiry date of the voucher used for the original booking.

Change your flight

The following is a breakdown of the fees associated with changing the name on your itinerary. Please contact us by phone if you would like to make a name change.

Name change fee for:	Econo	Econo Flex	Premium	Business
Travel within Canada	100-118 CAD	100-118 CAD	100-118 CAD	100-118 CAD
Travel between Canada and all destinations except Europe:	100-118 CAD	100-118 CAD	100-118 CAD	100-118 CAD
Travel between Canada and Europe	150-177 CAD	150-177 CAD	150-177 CAD	150-177 CAD
Travel between Canada and Asia	150-177 CAD	150-177 CAD	150-177 CAD	150-177 CAD

**Fees are charged in the currency of the original transaction. Credit card exchange rates apply.

If you have paid for your reservation using a credit card or payment card and you'd like to use your Travel Bank credit(s) instead, please contact us within 24 hours of making your reservation. Changing the form of payment after 24 hours from the time of booking is not possible.

Life sometimes gets in the way of other plans. We understand, and we try to be as accommodating as possible when plans change at the last minute, and that’s why we offer the flexibility to make a same-day change close to your time of departure.

What is a same-day change?

A same-day change is a confirmed flight change requested starting at 24 hours before departure where the only difference is the time of departure. This means, when there is an earlier or later flight available, you may make a change, for a fee, at the airport or by calling WestJet if:

the flight is from the same origin to the same destination;
the flight is on the same calendar day as the original departure;
the flight is operated by WestJet (or WestJet Encore)
you purchased one of the following fares: Econo, EconoFlex, Premium, PremiumFlex, Business, BusinessFlex or Member Exclusive (Economy, Premium or Business); and
there is a seat available in the same cabin as originally booked.

Note: When flight is part of a WestJet Vacations package booking, same-day changes will apply to the flight only. WestJet and WestJet Vacations are not responsible for any impact to other planned or reserved activities, including but not limited to transfers, hotel reservations, excursions, etc. Any unused components will be forfeited.

When is a same-day change not available?

Same-day flight changes are not available when:

an UltraBasic fare has been purchased;
you are travelling on a charter flight;
there is only one departure scheduled for that day; or
there are no remaining departures for the day (i.e., you are on the last flight of the day).
itinerary includes an overnight connection with flight departures on two different calendar days.

If your reservation is not eligible for a same-day change, regular change and cancel rules (and applicable fees) will apply.

If you fail to check in or board before the cut-off times, or to request a same-day change to your flight before it departs, you will be considered a no-show for your flight.

As an exclusive benefit available to Platinum and Gold WestJet Rewards members only, they will be able to contact WestJet up to two hours after flight departure to move to another flight departing on the same calendar day, based on availability.

Same-day flight change fees (plus taxes) will be charged per guest. A difference in fare will not be charged. Any reduction in fare will not be credited.

Change fee for:	Econo	Econo Flex	Premium	Business
Flight within Canada	150-177 CAD	No fee	100-118 CAD	No fee
Flight between Canada and all destinations (except Europe)	150-177 CAD/USD	No fee	100-118 CAD/USD	No fee
Flight between Canada and Europe	150-177 CAD	No fee	150-177 CAD	No fee
Flight between Canada and Asia	150-177 CAD	No fee	150-177 CAD	No fee

Changes will be accepted within 24 hours of the original booking without change fees. Guests will be required to pay the difference in fares.
Changes accepted 21 days or more before departure, and subject to a 100 CAD change fee per guest including GST.
Vacations booked with round-trip Premium fares will not be charged the change fee.
All vacations are subject to applicable supplier rates and charges.
Changes are re-booked at current retail price. A change of property is treated as a cancellation.
One name change is permitted outside of 21 days or more prior to departure per booking for a change fee of 100 CAD plus GST.
Hotel and other suppliers also have fees that may be applicable.

To change your vacation, please contact WestJet Vacations during business hours.

Fare option	Downgrade in package price	Increase in package price
Econo or EconoFlex	100 CAD (includes GST) Refund to original form of payment	100 CAD (includes GST) Difference in package price will apply
Premium	No fee Refund to original form of payment	No fee Difference in package price will apply

Learn more about our fare options

Inflight experience

All WestJet aircraft are cashless. We accept the WestJet RBC® MasterCardǂ, American Express®, Diners Club International®, Discover®, MasterCard® and Visa®. On-board purchases are charged in Canadian dollars. Guests seated in Premium receive food and beverages (beer, wine and spirits). WestJet reserves the right to limit alcohol service.

Service	Fee and details
Non-alcoholic beverage and snack	Complimentary (on flights over one hour)
Food options	3.49-10.49 CAD (availability based on flight time and duration)
Alcoholic beverages	7.99-9.49 CAD (availability based on flight time and duration)

Learn more about inflight experience

Pet kennels

When your pet flies WestJet, they're our guest. Okay, so they don't get spicy snack mix or inflight entertainment - yet - but we do work hard to ensure your pet travels in comfort and safety. To ensure we provide the best ride for your pet, travel dates, kennel sizes, animal types and other restrictions apply. Learn more.

pets are not accepted at all hotels, or may be permitted with additional charges. Please contact the hotel directly to inquire.
To add kennel as carry-on or checked baggage to a WestJet flight please contact us.
Not travelling with your pet? WestJet Cargo can help get your animal where they are going.

Travelling option	Fee
In the cabin (personal item)	Travel within/between Canada and the U.S. $50 - $59 CAD/USD Travel between Canada/U.S. and all destinations outside the U.S. $100 - $118 CAD/USD
As checked baggage	Travel within/between Canada and the U.S. $100 – $118 CAD/USD Travel between Canada/U.S. and all destinations outside the U.S. $200 - $236 CAD/USD
On their own (as cargo)	Please contact WestJet Cargo at 1-866-952-2746 (1-866-WJCARGO).

Travelling option

Fee

In the cabin (personal item)

Travel within/between Canada and the U.S.

$50 - $59 CAD/USD

Travel between Canada/U.S. and all destinations outside the U.S.

$100 - $118 CAD/USD

As checked baggage

Travel within/between Canada and the U.S.

$100 – $118 CAD/USD

Travel between Canada/U.S. and all destinations outside the U.S.

$200 - $236 CAD/USD

On their own (as cargo)

Please contact WestJet Cargo at 1-866-952-2746 (1-866-WJCARGO).

Seat fees

Don’t miss out on the seat you want. Whether you prefer a window or aisle seat, or perhaps you want to be one of the first off the aircraft upon arrival, then you’ll want to reserve your seat ahead of time.

Fees for advanced seat selection

If you skip seat selection, your seat will be automatically assigned for no fee. Choosing a seat at any time will result in the following fees based on your fare:

Fare	Standard seat	Extended Comfort seat	Exit Row seat
UltraBasic	5-250 CAD	20-250 CAD	5-250 CAD
Econo	5-250 CAD	20-250 CAD	5-250 CAD
EconoFlex	✔	20-250 CAD	5-250 CAD

Select a seat on an upcoming flight

Upgrade your seat

Special services

Did you know we fly lobsters too? And you don't even have to buy them a seat (just a special box). We have some other special services that you might be interested in. Unfortunately, lemon herb butter is not one of them.

Service	Fee and details
Unaccompanied minor	$100-118 CAD per direction
Travel Bank credit extension	$50-59 CAD Some credits may not qualify for extension.
Excess valuation	$10-11.80 CAD per item

Service Fees

Checked bag fees

For tickets purchased on or after June 4, 2024:

Bag fees based on fare when travelling in the U.S. and Canada:

Bag fees based on fare when travel to/from Latin Caribbean & Mexico:

Bag fees based on fare when travel to/from Europe:

Bag fees based on fare when travel to/from Asia:

Bag fees based on fare when travel to/from all other locations:

Sports equipment handling fee:

When is your first bag free?

WestJet Rewards members checked baggage fees

Paying baggage fees

More about baggage fees

Carry-on baggage

Bookings

Cancellation fees

South Korea Cancellations

WestJet Vacations cancellation fees

No-show policy

Change fees

South Korea Changes

Name change fees

Changing your form of payment

Same-day flight changes

WestJet Vacations change fees

Inflight experience

Pet kennels

Seat fees

Fees for advanced seat selection

Special services

Helpful links