TripAdvisor Traveler Rating

Although we experienced a few problems in our room , they were dealt with by the amazing staff and my family shared another amazing week at the Crane! Shout out to Crystal, guest services manager for taki...ng great care of us. Also a shout out to the housekeeping staff at building 2. Most years we have had the amazing Sabrina taking care of us but this year we had another fantastic woman and I am so upset that I do not remember her name. But they all do an amazing job ! Also have to mention Susan at the Carriage house! She is the best! The woman in the coffee shop each morning is a real gem too!!! We love the Crane and Can’t wait to come back every year!

The Crane is an old and beautiful resort with an interesting history. We were impressed by the beautiful foliage on the walkways throughout this large property. It is evident that the owners and staff are ...working hard to keep up with the repairs. Every area was clean and neat. We were fortunate to have a very nice one bedroom with our own pool and the daily room cleaning by Juanita was good. We were always made to feel welcomed by guest services. Joan and Donna were the best! They arranged taxis, bag pickups, and even sent a bottle of wine to our room to celebrate our anniversary! My only complaints would be there wasn’t always hot water for showering but it was warm enough. They tried to address it but I think it’s a general complaint among most guests. We just tried to go with the flow. Also, there was a lack of umbrellas around the pool areas. Food at the restaurants was very good with the exception of the weekly beach bbq which was subpar. I wouldn’t recommend it.

I highly recommend the Crane Resort. We stayed there to celebrate an anniversary and birthday. The rooms are great, and all the staff were friendly and efficient. The food in every restaurant was excell...ent. Housekeeping cleaned our room daily. The pools are clean, and towels were available. The beach view is outstanding, and the accommodations provided by the hotel for those who choose to lie out by the beach are fine.

Such a beautiful hotel. The staff alone was enough to make you want to stay. Everywhere was a friendly smiling face. HONEST! I misplaced my purse and when I called back 20 mins later Tennyson and Ryvan wa...s waiting for me. Courteous Professional

This was our second stay at The Crane and it was amazing in every way! We stayed in room 1533 and it was beyond our expectations! Beautiful, clean, comfortable and the landscape was absolutely breathtaking...! From the moment we checked in, every detail was taken care of and they had a beautiful Happy Anniversary fruit and dessert tray waiting for us in the room. The work ethic in every capacity was so appreciated and we noticed! From the room accommodations, the sea views, various Beautiful pools, spa service, cab service, restaurant choices and the star gazing was Wow factor! Alyssa at the spa gave one of the best massages I have ever had and our cab driver Kurt Holder 12462872813 went above and beyond! You won’t be disappointed, call him we appreciated the private excursions. Few more small things, try the rum ball in the coffee shop def the best! Zen restaurants has to die for view and food is wonderful! One other really neat thing is we had an elevator to our room door from the basement just a few other small things! I love this property and we have traveled extensively! The property and the destination is AMAZING! We will be back!