TripAdvisor Traveler Rating

Kelsy at the front desk is amazing. The staff is top notch. The pizza shoppe in the lower level is fantastic. They have salads, sandwiches, amazing pizza, and some yummy little garlic knots; that’s just what I tried while there. The stand pool side has friendly staff and food as well. I saw multiple dogs so it seems to be pet friendly. The view from my deck is gorgeous of the beach and water. My room was clean. The hotel needs some updating and is a little on the worn side but I felt safe and enjoyed myself.

The service was bad , the car took approximately one hour to get there, the hotel was dirty. They did not have cups and they gave us a papear snow cone cup to drink, there was trash everywhere, the staff did not speak English, and the valet was horrible.

Very good service from Mr. Alfred at the reception, very friendly and helped us with our rooms. highly recommended, The service was very fast and they gave us a room with an ocean view for a cost of zero added dollars. We are very happy with our stay at the resort.

Fantastic customer service with every employee I’ve met and person encountered. Pool and beach are great- property is clean and well taken care of. Food at the pool side grill is fantastic! Great hotel, great room. Would recommend to book.

We really enjoyed our stay at the Marco Polo. The beds were comfortable and the the housekeeping staff made sure that our rooms were nice and neat every day. Carla was especially attentive to our needs. There is a huge heated pool and the beach is gorgeous!