Overview
With rooms overlooking both the American and Canadian Horseshoe Falls, and directly connected to Fallsview Casino Resort, Hilton Niagara Falls/Fallsview Hotel & Suites is the perfect Niagara Falls getaway destination. This full-service hotel features a breakfast buffet, nightlife lounges, and three signature restaurants in the heart of Niagara's entertainment district. Hilton Niagara Falls is designed with our guests’ comfort and convenience in mind, with a variety of room options including, rooms equipped with Jacuzzi tubs, flat screen TVs, fireplaces, all tastefully furnished with fine European luxury.
Check in
4:00 a.m.
Check out
11:00 a.m.
Inclusions
Rooms
Amenities
Location
Reviews
Quiet, nice view of the falls
WaterF (Toronto, Canada) on Dec 15, 2024
Well appointed hotel and quiet. Check in could be improved - felt a bit like waiting in a long line for a trans-Atlantic flight! Infinity pool and hot tub are nice. Note: the other pool is only open on the weekend. Watermark restaurant has a beautiful view.
Bad room and customer service
Larry I on Dec 12, 2024
My stay was not as expected as past at this hotel. On our first day of our stay we noticed that the tv screen would go black. I would have to turn it off and re scan the channels again. This did it for our 2 day stay. The faucet in the bathroom was so loose I thought it was going to fall off. The remote for the fireplace did not work the toilet handle would stick and the water would continue to run. I reported all these concerns to the front desk the next morning. They documented it and said a maintenance worker would show up. They never did. After we checked out on the 10th I received a text on how my stay was. I documented all these issues. I received another text that someone would contact me and I am still waiting for their call. Very bad customer service which I do not expect from the Hilton.
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