Overview
With rooms overlooking both the American and Canadian Horseshoe Falls, and directly connected to Fallsview Casino Resort, Hilton Niagara Falls/Fallsview Hotel & Suites is the perfect Niagara Falls getaway destination. This full-service hotel features a breakfast buffet, nightlife lounges, and three signature restaurants in the heart of Niagara's entertainment district. Hilton Niagara Falls is designed with our guests’ comfort and convenience in mind, with a variety of room options including, rooms equipped with Jacuzzi tubs, flat screen TVs, fireplaces, all tastefully furnished with fine European luxury.
Check in
4:00 a.m.
Check out
11:00 a.m.
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- City view or Casino view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- City view or Casino view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Room service ($)
- TV
Amenities
Fireworks
Hall
Lobby
Walkway
Location
Reviews
TripAdvisor Traveler Rating
Don't expect to sleep in on check-out day.
lem_on416 (Toronto, Canada) on Nov 22, 2024
I'll start with the good things. The bedroom part of the room was quite nice. Linens clean and fresh, mattresses comfortable. Good quality blackout drapes. The bathroom was ok, but the shower was very small and the toilet was old and didn't function properly (we had to take the lid off and fiddle with the chain in the tank to get it to flush.) They also must have moisture problems, because I was greeted by a silverfish upon check-in. (At least it wasn't a cockroach.) The lobby was quite uninviting with very bright fluorescent lights. We were in a large queue, as it's a busy hotel. I felt that they could do more to make it a more pleasant experience while you wait for the very impersonal check-in. We did love that the hotel is connected to the OLG Stage (we were in town to see a show) as well as restaurants and shops (and the casino, if that's your thing!) I could get over the little nitpicky things that I mentioned above, but the event that caused a lower score happened in the morning. We woke up to a slip under the door with our receipt, which is totally fine and quite typical. We had been out late the night before, so we both decided to go back to bed for a bit, since we RARELY get to sleep in in our day-to-day lives. At about 9am, there was a loud pounding at the door. Before I even got to the door (in a t-shirt and underwear, no bra, i might add,) a male member of staff entered the room and said "oh, you didn't answer so I thought you were gone. When are you checking out?" I thought we had misunderstood checkout time, but he confirmed that it was indeed 11, so we told him that we'd be out by then and he left. I texted the help number about what I thought was an unusual situation and they said it was their protocol to see if people had left their rooms. No. We have paid for this room until 11am, so we should not be disturbed before then. I've stayed in a lot of hotels in my life and never, ever have I been disturbed in the morning of check out. Not even in the other hilton property we stayed in last week. Anyway, by then we were already woken up, so we just got ready and left with a bad taste in our mouths.
The worst hotel
negar s on Nov 18, 2024
It’s awful we paid more because of fall view but it wasn’t nothing , the room was too dirty and no one answered the phone for at least help, they have not returned 200$ deposit yet!! No one has followed up our call to solve my problem until now .too bad
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