Hotel

Moana Surfrider, a Westin Resort and Spa

Honolulu 4.5

Learn about all active advisories related to this hotel

Overview

Widely known as the "First Lady of Waikiki," our historic Oahu hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions.   The resort features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants.  

Added value
 

 

Resort Fees: 42 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

794

Rooms

Historic Banyan Room
  • 1 king bed
  • City view
  • No more than 2 guests in the room
Historic Banyan Room
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • In-room movies ($)
  • Complimentary toiletries

Tower City, No Lanai Access
  • 1 king bed, or 2 double beds
  • City view
  • No more than 4 guests in the room
Tower City, No Lanai Access
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • In-room movies ($)
  • Complimentary toiletries

Tower Partial Ocean View, No Lanai Access
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Tower Partial Ocean View, No Lanai Access
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • In-room movies ($)
  • Complimentary toiletries

Diamond Ocean Front
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Diamond Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • In-room movies ($)
  • Complimentary toiletries

Amenities


Location

Address
2365 Kalakaua Avenue, Honolulu, Hawaiian Islands, 96815, United States of America
18 km from HNL airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.8
  • Rooms 3.9
  • Service 4.1
  • Value 3.5
TripAdvisor users rated this property 2 out of 5

Disappointing stay

ellebelle141 (Sydney, Australia) on Apr 26, 2025

I was recommended this property but was very disappointed given how expensive it was . I will start with the few positives. The property is Right on the beach which is very convenient and pretty. The out...side bar area also has a nice vibe in the evening with live music and nice lighting . The location is very near shops and restaurants. However - we booked a basic room in the Diamond tower and quickly realised we needed to upgrade: the room was TINY - we could hardly move. It was also dark and depressing. I immediately paid for an upgrade to a larger room in the same tower (for $75us a night). It was bigger but still dark and depressing. Also I immediately noticed a strong mildew smell. I tried to ignore it and get on with the holiday but after one night I could no longer bare it. I also noticed black mould on the bathroom picture frame and a light fur on mould all over the bathroom door. When I called to complain they sent a cleaner to spray some chemicals in the room to cover the smell which I refused. When I asked for another room option they showed me something smaller which was more depressing and dark (but no smell) which I declined. The service staff didn’t seem to care about the issue and I felt like it was my issue rather than that of the hotels. They later sent another person to open up the air con. He was very nice and helpful but wasn’t able to fix the issue. He changed the picture in the bathroom, which was not the point. When I called again I was finally offered a free upgrade. Someone with some customer service finally did the right thing (to their credit) and we moved to another room in the tower wing. It was a better room with a balcony and more space but still quite dark. But a lot better than the other two rooms. The rooms generally are very tired and need a renovation. Very disappointing for the cost involved. Some other negatives: there are not nearly enough pool chairs for the pool and people reserve them with towels and then leave the hotel for hours leaving no where to sit. Also really expensive to hire a beach umbrella (I think it was $100US a day) which I thought showed a lack of generosity - especially given the lack of pool chairs. There is no shade on the beach. There was a fire alarm which got us out of bed at about 6am one morning. We walked down 14 flights of stairs. It turned out to be a false alarm. I didn’t mind this but what annoyed me was that no one at the hotel was there to tell us if it was a false alarm or what to do. I would not recommend this place or return.

TripAdvisor users rated this property 5 out of 5

Afternoon Tea

Daniel S on Apr 14, 2025

We had the afternoon TEA on the Veranda. The wait staff were great, the food was very tasty and the bubbly beverage went well with the food. As a bonus we were able to see Monarch Butterflies in a screened... in tent while there. It was a great tea (we've had English Tea in London) and we plan on going again this year as well on our 40th Anniversary to the Veranda.

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