Active Advisories
Please note Moana Surfrider, A Westin Resort & Spa will undergo a guest rooms and lobby renovation beginning September 30, 2024 through to early winter 2026.
Intermittent noise can be expected Monday-Friday 9am-5pm.
Overview
Widely known as the "First Lady of Waikiki," our historic Oahu hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. The resort features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants.
Resort fees include
- Highspeed WiFi access in guestroom and public areas
- Highspeed WiFi on Island (Complimentary rental of battery powered mobile WiFi hotspot; 1 per room per stay)
- Moana shopping tote bag
- Daily Yoga class
- Complimentary one day rental of GoPro Camera (1 per stay per room)
- Daily Cultural Activities inclusing lei making, historical tours, ukulele and hula lessons
Check in
3 p.m.
Check out
11 a.m.
Rooms
794
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- City view
- No more than 2 guests in the room
- 1 king bed
- City view
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Mini fridge
- Turn down service (upon request)
- A/C
- Bathrobes
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Room service
- Safe
- TV
- In-room movies ($)
- Complimentary toiletries
- 1 king bed, or 2 double beds
- City view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- City view
- Maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Mini fridge
- Turn down service (upon request)
- A/C
- Bathrobes
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Room service
- Safe
- TV
- In-room movies ($)
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Mini fridge
- Turn down service (upon request)
- A/C
- Bathrobes
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Room service
- Safe
- TV
- In-room movies ($)
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Lanai
- Mini fridge
- Located in the diamond wing
- Turn down service (upon request)
- A/C
- Bathrobes
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Room service
- Safe
- TV
- In-room movies ($)
- Complimentary toiletries
Amenities
Lobby
Pool
Beach Bar
The Veranda
Terrace
Courtyard
Location
Reviews
TripAdvisor Traveler Rating
Room for improvement!
Venture58437880345 (Melbourne, Australia) on May 24, 2025
Our check-in experience was terrible. We arrived at 8am and appreciate check-in is at 3pm. The staff advised our room would most likely be ready at 12 noon. We had two rooms booked. We were told that lugga...ge at check in didn’t open until 9am for storage, and had to take our luggage back to the car arrival area. We wanted to get changed but men’s toilets were out of order and quite honestly too hard to open luggage etc. At 1pm we enquired about our rooms and were told it would be 3pm. We effectively lost a whole day thanks to poor management and unhelpful rude staff. My next issue was every night anywhere between 1.30 am and 3.00 am there was a loud noise that sounded like shoveling on pavement. Every night this happened for at least 1/2 hour. I mentioned to the front desk midway through our stay and was told to ring reception when it happens. Easier said than done as my husband sleeps through anything so didn’t want to wake him to make a call in the middle of the night. On my last morning at around 6.30am I heard it and discovered it was staff uprighting the sun beds. Our other party in the other room were also woken each night. I can’t believe the management find this acceptable to make really loud noises without regard for guests. Finally we treated ourselves to the Breakfast on the Terrace at $48 per person. Lovely experience and food was great, however when I asked for our coffees to be in take away cups I was surprised to see $6 for each on the bill. Apparently take away coffees are “specialty” coffees. That is absolutely absurd. This is my 6th stay at The Moana but found they have let their standard drop, and felt like it had lost its shine.
Disappointing start to a visit
G4497YIsharonl (South West Rocks, Australia) on May 21, 2025
I last reviewed this hotel in Jan 2019 and was very positive. It was just as I remembered that last time I was a guest. This time I have had a very bad start. Arrived at 1, was told room would not be avail...able until 3, fair enough. Was basically told to go away. Found the check in person very rude. Got my luggage delivered and damage to one of the suitcases. This is a case that had just come off a flight and was not damaged until it spent 2 hours in the hotels care. I complained to appropriate staff and was told that it would be reviewed. Not a great start to the end of a 7 week trip that involved Asia, Japan and alaska. Hopefully will improve.
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