Hotel

Moana Surfrider, a Westin Resort and Spa

Honolulu 4.5

Learn about all active advisories related to this hotel

Overview

Widely known as the "First Lady of Waikiki," our historic Oahu hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions.   The resort features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants.  

Added value
 

 

Resort Fees: 42 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

794

Rooms

Historic Banyan Room
  • 1 king bed
  • City view
  • No more than 2 guests in the room
Historic Banyan Room
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • In-room movies ($)
  • Complimentary toiletries

Tower City, No Lanai Access
  • 1 king bed, or 2 double beds
  • City view
  • No more than 4 guests in the room
Tower City, No Lanai Access
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • In-room movies ($)
  • Complimentary toiletries

Tower Partial Ocean View, No Lanai Access
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Tower Partial Ocean View, No Lanai Access
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • In-room movies ($)
  • Complimentary toiletries

Diamond Ocean Front
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Diamond Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • In-room movies ($)
  • Complimentary toiletries

Amenities


Location

Address
2365 Kalakaua Avenue, Honolulu, Hawaiian Islands, 96815, United States of America
18 km from HNL airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 2 out of 5

Overpriced and really disappointing

Davo T on Nov 18, 2024

Location and grandeur of the facade aside, this place disappoints. The city view rooms are anything but - you look straight into the next hotel rooms and their open balconies. The renovation noise was intrusive but the late night street noise and music were way worse. There’s zero sound proofing. As a solo traveller I also never felt valued or welcome - no one greets you when you enter or leave, there’s no communication during your stay, and the staff just look like they’re going through the motions. And the resort fee is a total rip off - there’s no value in it for most people and it just inflates an already over priced hotel bill. The location is great but really they can’t keep trading on that - the hotel is tired and the rooms need work. There’s no room service and the bar food is ridiculously overpriced for what it is. The tv wasn’t reliable (internet?) and also some power points don’t work. I was looking forward to staying there but I’d never do so again - it’s surely not the hotel it could be and clearly once was.

TripAdvisor users rated this property 2 out of 5

Not worth the cost of the stay

SFjoe (Sonoma, California) on Nov 09, 2024

We have stayed at this formally Starwood property over the last 20+ years and previously always enjoyed the stay. This time it was a complete reversal. When this hotel became part of the Marriott collection the decay is visible and now it is all about the money. When you add their policy of “skimpflation” everything is based on nickel and dime-ing their customers. Because of problems with a collapsed balcony all the balconies are being retrofitted and the noise is endless until 3-4pm. (We were warned in advance of our stay but underestimated the level). So our oceanfront suite balcony was locked until the work is finished. But the real problem is because our suite faced the ocean we were bombarded with the hotel bar band or singers performing at our hotel and the wretched low brow outrigger hotel bands playing endless twanging music on the other side. So two different and very loud music bombarding our room day and night until 9-10pm. We both bought ear plugs to drown it out when we slept. Marriott Hawaii has cheapened its titanium benefits so that now breakfast is not included except for a pre made continental breakfast plate! I mean really? They are so worried their top FF customers might sneak food from the hot section of the breakfast buffet so you can only have a plate that they prepare for u. Tacky. A sign of things to come as their CEO announced he was going to help save their hotel brands on food costs. So anyone who travels a lot knows that means it will be at the customer’s expense. Waikiki has really lost any visit appeal and is really now geared to the SouthWest airline crowd. (More like greyhound bus crowd). We checked out after a few days and moved over to the big island to finish our holiday. We won’t go back and I would no longer recommend their properties in Hawaii, especially at the highway robbery prices they are charging. If the hotel is charging me $48 a day for non existent resort benefits then they could at least give their top tier repeat customers a free breakfast.

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