Active Advisories
Please note Moana Surfrider, A Westin Resort & Spa will undergo a guest rooms and lobby renovation beginning September 30, 2024 through late summer to early fall 2025.
Intermittent noise can be expected Monday-Friday 9am-5pm.
Overview
Widely known as the "First Lady of Waikiki," our historic Oahu hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. The resort features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants.
Resort fees include
- Highspeed WiFi access in guestroom and public areas
- Highspeed WiFi on Island (Complimentary rental of battery powered mobile WiFi hotspot; 1 per room per stay)
- Moana shopping tote bag
- Daily Yoga class
- Complimentary one day rental of GoPro Camera (1 per stay per room)
- Daily Cultural Activities inclusing lei making, historical tours, ukulele and hula lessons
Check in
3 p.m.
Check out
11 a.m.
Rooms
794
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
Reviews
This hotel is a construction site while charging premium rates over Christmas/New Year
martin W on Jan 13, 2025
Sadly, our stay at Moana Surfrider was quite disappointing this year. We had been informed about the balcony access being restricted, but we didn't expect the very loud construction noise with many hours e...ach day, of grinding and jackhammering. It made the experience around the pool not relaxing at all. Unfortunately, we had to plan our days around ‘leaving’ the property to enjoy the peace and quiet we had been hoping to enjoy by staying ‘put’, at the hotel. Our last stay at this hotel was in 2011, and sadly won’t be coming back anytime soon, at least until the renovations are complete. We understand that renovations and upgrades need to be done from time to time, but having waited all year and been looking forward to our holiday for 12 months, the moment we stepped onto the property we’d wondered ‘what had we done?’ To make matters worse, we then had to plan to leave the property not only for some peace and quiet, but we also then had to leave for several other reasons. During our stay, we lost water supply for one whole day, lost electricity for most of another night and day, and had builders and painters bringing all their equipment and trolleys onto the foyer of our floor. Considering that we were paying USD $4500 for 6 nights, we found the overall experience to be very unsatisfactory. The staff at the hotel were the standout, Shaun from the tours desk did a brilliant job in organising our parasailing and rockahula show. I understand that your clients would be unhappy if some rooms had balcony access and others didn't, but it was clear that our balcony had already been renovated but we were still denied access, we could see the beautiful view of Diamond Head but could not use our balcony. Unfortunately, no balcony access, no power, no water and way too much noise, led to a very disappointing stay this time.
This iconic property is in dire need of a renovation.
Mike H on Jan 11, 2025
Not up to the standards or the rate of a hotel in this class. My first room wouldn't have been acceptable at a Courtyard Marriott. I did get moved after 2 days and the 2nd room was much better. Along with ...my room issue the water was off from 9am-3pm on one day for maintenance, the power went out in the entire hotel on my last day, when I woke up no lights etc, I believe it was off until early afternoon that day. Shower in the dark. (it had gone on and off briefly twice the night before) One elevator was down the whole stay but not a major issue. In both of my rooms the balconies were closed due to needing some kind of inspection I believe the sticker said. Other parts of the hotel look great but many look tired. The one night I ate dinner on the property it was very good, the one Continental Breakfast wasn't. Staff was decent but not particularly warm. I did have a great interaction with Paige who got me moved and a $200 credit. In retrospect that wasn't adequate compensation. Brandon who was our waiter for dinner was great as well, both 10's. All in all you can't be the historic beauty of the main building and it's location on the beach and in Waikiki, but sadly it's in major need of a renovation. I guess some of that is in progress at this time, in the meantime they need to step it up and no way the initial room I was in should ever be rented in it's condition. It was obvious the carpet for 3' -4' around the AC had been wet for quite a while, wallpaper coming apart at the seams, there was what appeared to be mold on the ceiling, lamp was a mess, smelled musty. Take a look at the photos, enough said. (FYI - I did fill out the hotel survey and let them know my experience, I got back what appeared to be a form letter with no signature, I expected something a little more personal)
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