Active Advisories
Please note: Fairmont Orchid has scheduled upcoming enhancement projects which may impact guest accommodations.
Roof Project:
Dates: June 24 – July 15, 2024
Description: This repair and resurfacing project may impact guests with increased noise levels during the construction period. We have scheduled this work during hours that typically have the least impact on our guests.
Lobby (Main Building):
Dates: July 1 – July 15, 2024
Description: The lobby transformation will begin July 1 to include upgraded lighting fixtures, paint and additional soft goods upgrades. During this time, the main arrival will be rerouted through the meeting space entrance which is approximately 50 ft from the hotel entrance. The Front desk will be relocated to the Paniolo Hospitality room just off of the main lobby. Noise and visibility of the project will be minimal.
Guestrooms:
Dates:
Non Gold Floor, July 8 – December 15, 2024
Gold Floor, October 7 – December 15, 2024
Description: The guestroom transformation will begin July 8 to include soft goods upgrades (new furniture, lighting and paint) to all guestrooms, suites (excluding Presidential Suites) and Fairmont Gold. Guests will not be blocked on floors that are being updated. Noise and visibility of the project will be minimal.
Dates and times are subject to change at any time without notice. While work is under way, the resort management will make every effort to minimize noise and disturbance. Should you experience any inconvenience during your stay, the hotel front desk manager will be available to address any concerns as quickly as possible.
Overview
Invigorate the mind, body and spirit on this 32 oceanfront acre luxury resort. Turn moments into memories as you enjoy daily activities and Hawaiian cultural programs including botanical tours, turtle talk, historical petro glyph hikes, traditional outrigger canoe rides and nightly torch ceremony.
Resort fees include
- Overnight self-parking for one vehicle per room.
- Unlimited basic wifi access in guest rooms and public areas.
- Complimentary wellness classes.
- Complimentary shuttle bus service within the Mauna Lani Resort area.
- Two branded reusable water bottles per room, per stay, to be filled at purified water stations located throughout the resort.
- Hawaiian Cultural Classes and Resort Activities.
- Lei greeting upon arrival.
- Complimentary snorkel equipment rental for one hour (available to each guest, per stay – resort use only).
- 45-minute photo session with Pacific Dream Photography (reservations required, photos available for purchase at an additional charge).
- Unlimited North America Long Distance Calls (within Canada and United States).
Check in
4 p.m.
Check out
11 a.m.
Rooms
540
Inclusions
Rooms
Amenities
Location
Reviews
Amazing stay again this year!
Dawn S (Doylestown, Pennsylvania) on Nov 23, 2024
Wonderful stay again this year from start to finish. Received a lovely chocolate platter in room upon arrival which was enjoyed. Ocean view room in the south building on floor 3 had a great view. Service here is outstanding. From the friendly pool maintenance man, Eric. I loved my early morning swims and his friendly greetings every morning. Also at the pool and beach, Erwin and Austin were very quick with service and a blast to talk with and get to know. I enjoyed two amazing massages. One was a Lomi Lomi by Casey at the waterfalls, the other by Merlin by the ocean. I look forward to seeing both again next year and miss them already! Restaurant service was always wonderful including service every morning in the deli by Robert. His smile brightened even the cloudiest mornings. Front desk staff and shop clerks were also wonderful. My main reasons for returning here every year are the wonderful vegetarian food offerings, the incredible staff, the cleanliness of the rooms, great beach to snorkel and swim, back pool and whirlpool open 24 hours, with plenty of towels always available. In addition, a wonderful spa, gorgeous views, great gym, beautifully maintained property and overall great vibes thanks to the staff. I’ll be back next fall when I visit my brother and the island again. Thanks to all for another great stay.
Personable Service
deanf646 (Bellevue, Washington) on Nov 22, 2024
The staff at the Orchid is the secret sauce! The Orchid Court breakfast restaurant is delicious and full of excellent staff! Deborah, the hostess is friendly, accommodating, and personable. Ken, is the master at the egg and omelet bar. No one cooks eggs more masterfully than him. Aileen, the waitress is so personable, accommodating to guests needs and wants, efficient, and totally elevates the dining experience for guests. At the end of our stay we realized when we returned home we would have no power, so the front desk graciously found us two more nights of lodging to extend our stay in a beautiful ocean view room. The setting is gorgeous! We have been returning on an annual basis for these reasons!
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