Overview
Invigorate the mind, body and spirit on this 32 oceanfront acre luxury resort. Turn moments into memories as you enjoy daily activities and Hawaiian cultural programs including botanical tours, turtle talk, historical petro glyph hikes, traditional outrigger canoe rides and nightly torch ceremony.
Resort fees include
- Wellness classes.
- Shuttle bus service within the Mauna Lani Resort area.
- Golf Valet (Handling and storage of personal golf clubs during your stay.)
- Branded reusable water bottle for each registered guest per stay, to be filled at purified water stations located throughout the resort.
- Coffee and tea service in the lobby between 5:00 a.m. and 6:30 a.m.
- Hawaiian Cultural Classes and Resort Activities.
- RunGo guided tours.
- Lei greeting upon arrival.
- Snorkel equipment rental for one hour (available to each guest, per stay – resort use only).
- Pool amenities (sunscreen, water, and fruit service).
- Washer and dryer usage, including product.
- 45-minute photo session with Pacific Dream Photography (reservations required, photos available for purchase at an additional charge).
- *Daily Resort Charge and inclusions are subject to change without notice and restrictions may apply.
Check in
4 p.m.
Check out
11 a.m.
Rooms
540
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Located on floors 1 to 6
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Lanai
- Mini fridge
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Safe
- TV
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view
- Located on floors 1 to 6
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Lanai
- Mini fridge
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Safe
- TV
Amenities
Aerial view
Aerial view
Aerial Pool View
Aerial Pool View
Browns Beach House Dining
Location
Reviews
TripAdvisor Traveler Rating
Below Expectations
travellingpatd (Santa Clara, California) on Dec 02, 2024
I have enjoyed all of my stays at Accor hotels in multiple countries. I also had extraordinary experiences staying at Fairmont properties in the past and I reached Gold Member Accor status so I chose to stay at the Fairmont Orchid in Waimea, Hawaii for my honeymoon trip at the end of November 2024. I hoped for the advertised 5 star experience for this special trip, which I received with the breakfast buffet at the Orchid Court. Aside from that, the stay fell below expectations. First, I inquired about early check-in when I arrived at around 2 PM. The front desk staff seemed tired and rushed and just said that they will notify me when the room was available. I waited until past 4 PM (standard check-in time) but I still did not hear from them so I went to the front desk to ask about the room. They informed me that the room had been ready for awhile but they forgot to notify me. This was disappointing because I arrived from an early long flight and hoped to be able to rest in the room. I tried to shrug it off because I did not want a negative start to my stay. However, when I walked towards the room, I noticed that the wallpaper in the hallway was stripped and scuffed. Inside the room, metal hardware in the bathroom was rusted, the bathroom fixtures and decor were dated, cobwebs were in all corners of the drawers and shelves, and table and counter tops were sticky. There were minimal amenities in the room-- not even room slippers were available to wear when walking over the dusty floors. Moreover, very few guest activities were complimentary, e.g., the s'mores making kit cost $25 (this was complimentary at the Autograph Collection, Koloa Landing Resort at Poipu in Kauai as of July of this year). I don't usually write reviews but I realized how far this stay fell below 5 star standards when I arrived at the Marriott Vacation Club in Waikiki for the second leg of my honeymoon trip. Even though that hotel is marketed as 2 stars, every single staff member was friendly and welcoming and entire property was modern and spotless with plenty of amenities in the rooms and complimentary activities for guests. I regretted not booking my whole honeymoon trip there or even at a 3 or 4 star Hilton property in the Waikoloa Village just a few miles away from the Fairmont Orchid where I can make use of my Hilton Diamond Member status benefits and pay only a third of the price of the Fairmont Orchid. I hope that my feedback will initiate improvements at this hotel.
Relaxing and Pampered
Adrianna C on Nov 26, 2024
Family friendly and relaxing. one of our favourite places to visit and we look forward to it every time. We have been coming to this hotel for 19 years and love it! if you like to relax this is your place. It is the best beach for small kids! The Lagoon is great for snorkelling. The hotel shuttle service is perfect to get to the shops and restaurants, we didn't even rent a car.
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