Active Advisories
Please note: Fairmont Orchid has scheduled upcoming enhancement projects which may impact guest accommodations.
Roof Project:
Dates: June 24 – July 15, 2024
Description: This repair and resurfacing project may impact guests with increased noise levels during the construction period. We have scheduled this work during hours that typically have the least impact on our guests.
Lobby (Main Building):
Dates: July 1 – July 15, 2024
Description: The lobby transformation will begin July 1 to include upgraded lighting fixtures, paint and additional soft goods upgrades. During this time, the main arrival will be rerouted through the meeting space entrance which is approximately 50 ft from the hotel entrance. The Front desk will be relocated to the Paniolo Hospitality room just off of the main lobby. Noise and visibility of the project will be minimal.
Guestrooms:
Dates:
Non Gold Floor, July 8 – December 15, 2024
Gold Floor, October 7 – December 15, 2024
Description: The guestroom transformation will begin July 8 to include soft goods upgrades (new furniture, lighting and paint) to all guestrooms, suites (excluding Presidential Suites) and Fairmont Gold. Guests will not be blocked on floors that are being updated. Noise and visibility of the project will be minimal.
Dates and times are subject to change at any time without notice. While work is under way, the resort management will make every effort to minimize noise and disturbance. Should you experience any inconvenience during your stay, the hotel front desk manager will be available to address any concerns as quickly as possible.
Overview
Invigorate the mind, body and spirit on this 32 oceanfront acre luxury resort. Turn moments into memories as you enjoy daily activities and Hawaiian cultural programs including botanical tours, turtle talk, historical petro glyph hikes, traditional outrigger canoe rides and nightly torch ceremony.
Resort fees include
- Overnight self-parking for one vehicle per room.
- Unlimited basic wifi access in guest rooms and public areas.
- Complimentary wellness classes.
- Complimentary shuttle bus service within the Mauna Lani Resort area.
- Two branded reusable water bottles per room, per stay, to be filled at purified water stations located throughout the resort.
- Hawaiian Cultural Classes and Resort Activities.
- Lei greeting upon arrival.
- Complimentary snorkel equipment rental for one hour (available to each guest, per stay – resort use only).
- 45-minute photo session with Pacific Dream Photography (reservations required, photos available for purchase at an additional charge).
- Unlimited North America Long Distance Calls (within Canada and United States).
Check in
4 p.m.
Check out
11 a.m.
Rooms
540
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Located on floors 1 to 6
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Lanai
- Mini fridge
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Safe
- TV
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view
- Located on floors 1 to 6
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Lanai
- Mini fridge
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Safe
- TV
Amenities
Beach
Aerial view
Aerial Pool View
Exterior
Fairmont Gold Lounge
Golf
Hale Kai Resturant
Lagoon
Lobby
Luana Lounge
Massage
Binchotan Bar & Grill
Location
Reviews
TripAdvisor Traveler Rating
Staff really take care of you!
Judy C on Nov 02, 2024
3rd or 4th visit here and they’ve always been great, but this visit has been over the top. As a Diamond Accor member, you already get amazing perks… But upon check-in upgrades weren’t as readily available due to their occupancy. But I think Rose could sense our disappointment and she made a note. And she asked if we were celebrating anything. we were celebrating mine and my friends birthday’s, but they were from earlier in the month and I didn’t think that would count. However, the team so thoughtfully sent up a bottle of sparkling wine to both of our rooms! And if that wasn’t enough, a few days later, she asked if we would consider switching rooms as upgrades were now available and we wouldn’t be disappointed. Lo and behold, we were amazed at our Suite upgrades!!!! More so it was the fact that the follow through from the front desk staff and everyone knowing and assisting was just amazing. I can’t say enough about the pool and beach service, from individuals like Kai and Jack - so service orientated. The renovations look amazing and the hotel has been so fun so far of three days of a nine day stay. Thank you, Fairmont Orchid!
The staff nails it again.
674kk on Oct 28, 2024
The Orchid is situated in a lovely location on the Big Island Hawaii. While there is much to appreciate about the environment and the hotel itself, I really want to shout out to the staff. They are the heart and soul of this place and we are extremely grateful that they take pride in their hotel. A special shout out to the Manager Kailen (Sp?) as he went the extra mile for us when there were challenges upon check in. Thanks to all of you and you are appreciated!
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