Overview
This all-inclusive beachfront resort offers spacious, luxurious accommodations in an inspired setting. Located between the scenic Jamaican mountains and turquoise Caribbean waters, this resort, once a legendary 18th-century sugar plantation, features a private beach, one of the Caribbean's largest water parks, a championship golf course, and the relaxing services of Soothe Spa.
Check in
4 p.m.
Check out
11 a.m.
Rooms
495
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Pillow-top mattresses and luxurious bedding
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Turndown service
- TV
- Rollaway beds available in king rooms only ($)
- Butler Service ($)
- 1 king bed, or 2 queen beds
- Mountain view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Mountain view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Pillow-top mattresses and luxurious bedding
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Turndown service
- TV
- Rollaway beds available in king rooms only ($)
- Butler Service ($)
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Pillow-top mattress and luxurious bedding
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Turndown service
- TV
- Rollaway beds available in king rooms only ($)
- Butler Service ($)
- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Pillow-top mattresses and luxurious bedding
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Turndown service
- TV
- Rollaway beds available in king rooms only ($)
- Butler Service ($)
Amenities
Aerial
Aerial
Aerial
Aerial
Cinnamon hill golf course
Front Desk
Coffee Shop
Crickets
Fresh
Lazy River
Main pool
Main Pool
Kids Club
Mangoes
Rum Factory
Seaside Restaurant
Seaside Restaurant
Spa
Spa
Sugar Mills Lazy River
Waterpark
Waterpark
Fitness Center
Location
Reviews
TripAdvisor Traveler Rating
Very disappointing
NicoleB1016 (Voorhees, New Jersey) on Nov 07, 2024
Just got back from a very disappointing trip. First…our room wasnt ready for hours after check in time. And then we had to change rooms at 10 pm our second night because the ceiling was leaking and about to cave in. Second…food was mediocre at best. They didn’t have or ran out of many things both at restaurants and bars. Lunchtime restaurants often opened late. Seaside Italian for dinner was very good. Third…the teen zone is non existent. There are pool tables with no cues or balls, foosball table with no ball and although they advertise PlayStation , they were all out of order the whole time we were there. Most times, it was closed and the last day/night there was leaking in the ceiling there and the tables were drenched. Many activities during the day were either cancelled or changed times with no warning. It seems they have been bought by Playa and most employees were new and had no idea anything about the resort, activities, etc. The beach is small and was covered in seaweed….i know that’s not the resorts fault, however, there were NO attempts to clean it up at all. Our butler, Alphanso, was amazing throughout our stay!!!! And the lazy river was a highlight!! Also, there’s cats everywhere…including all over the outdoor restaurants. I would look at other resorts if heading to Jamaica.
A nice holiday but improvements could be made.
741cerij (Ruthin, United Kingdom) on Nov 06, 2024
It was lovely to have some family time and get some autumnal sun but unfortunately we wouldn’t return to this hotel. The rooms are dated and unfortunately although the hotel has the pool with slides we didn’t feel it very family orientated. The food was VERY disappointing with very little selection for the children. One of our party has a dietary requirement meaning that they can only have sugar free drinks. This was very limiting as only Diet Coke on offer and that was if you could get any. We spent one morning asking at each bar and none of them claimed to have any! The timings on the entertainment varied and ran late but on the one occasion we went down for a specific activity it ran early and we missed it. Our daughter was very disappointed at this. The cricket club although it had pool tables and gaming equipment wasn’t well equipped. Pool cues and balls missing, no ball for the table football and no controls for the PlayStations. Overall I feel like the hotel would benefit from some investment and a refurb. To end on a positive note, the staff were all very pleasant, the males in our family enjoyed the golf course and the beds were comfortable to sleep on.
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