TripAdvisor Traveler Rating

We traveled from New Zealand to stay somewhere close to all the attractions. the Sonesta fit the bill perfectly. The room was very comfortable, the braekfast great to fuel up for the day and the pool and hot tub were great. The only negative was that there was no kettle in the room and told they do not supply them. Made it a bit hard to make a cup of tea. Thank you Sonesta for a great 7 nights.

If you're looking to book this hotel for a family Disneyland vacation, then beware. We booked a 2BR suite with Disneyland passes in a package deal through Disney's website. The official Disney hotels were booked, so several "partner/good neighbor" hotels were offered and sold as additional options. Im.shocked this place was affiliated with Disney. The lack of quality is a stark difference from Disney. The hotel looks good on the outside, but the property is quite worn down on the inside and could desperately use an update/ refurbishment. The 2BR suite we booked had no towels when we checked into our room, so we had to delay our getting the kids settled in. The furniture was worn out and very dated. One of the toilets did not flush. It was quite late, so we waited until morning to report it. They said they'd address it while we were out at the park. When we returned at night, we found no such attention was made, and the toilet still had the mess in it all day. The hotel seems to be understaffed. The "shuttle" is NOT a hotel nor a Disney shuttle system. It's the bus. The Anaheim Resort area Transit (ART bus). Heads up. There was ONE bus running the route, so it was easily 45 minutes between opportunities to/from the hotel to the park. Apparently we just missed the departing bus when we left the park, because we waited 40 minutes for the bus to arrive...but the line was so long at the pick-up area, that the bus filled up before we could even get on. Rather than wait another 45 minutes, we just got an Uber. The shuttle system is a joke, too. You have to buy the bus pass and use a special app to use it. They scan the barcode on your phone to use the bus. But everyone in your party has a separate ticket/barcode. The barcode changes and updates every minute, so using a screenshot and saving it isn't an option. Heads up. Parking your car at the hotel is an attractive option and not having to pay for parking, but really, we would have been better off (arrived/departed more quickly) just driving the car to the park and avoiding the bus.

Facility is family friendly and clean. We were in the extended stay portion and had everything we needed to feel at home. Hotel staff is incredibly customer service oriented, pool hours are perfect for families that like late night swims, and the breakfast is soooo good. Sofia is warm and welcoming in greeting breakfast goers. My grandkids especially enjoyed playing with the hotels giant jenga blocks poolside.

Amazing hotel, they had a full kitchen in the suite, two bedrooms, and two bathrooms. Perfect space for my husband and I from the kids. Also the staff was amazing and understood everything we needed with our stay. The beds were so comfortable and everything was super clean. We will be staying here from now on every time we visit Disneyland!

Sonesta was the best hotel we stayed at! We felt very comfortable and welcoming the moment we walked in! Julio helped us get checked in and made sure we had everything we needed, he is AWESOME! It was me and my two girl friends and it was everything we needed! The room was exceptionally clean and had all of the assets we didn’t know that we needed! It included a stove sink and fridge which made traveling so easy. It was located so close to Disneyland and a plaza with tons of yummy restaurants, walking distance! The environment was very sweet and exciting which we appreciated! We will DEFINITELY be back at sonesta in the future??