Active Advisories
The final phase for the Swan Guest Room redesign will commence the week of April 8th and will be completed by end of year 2024. Upon completion, ALL Swan Guest rooms will have been redesigned and updated.
The Swan guest room redesign features notable upgrades including new wood laminate flooring, new furniture, 65” flat screen TVs, updates to soft goods and enhancements to guest room bathrooms as well.
Work will take place daily between 9 a.m. and 5 p.m., when the majority of guests are out of their rooms--each section of rooms being worked on will be placed out of order. Additionally, the guest rooms on the floor directly below where the work is being done will also be placed out of order to minimize noise impact.
Overview
In the heart of the Walt Disney World Resort, the award winning Walt Disney World Swan and Dolphin Resort is the gateway to Central Florida's greatest theme parks and attractions. Enjoy our stylish redesigned lobbies, magical surroundings, superior service, Heavenly Beds, the luxurious Mandara Spa, and many special benefits.
Walt Disney World Swan and Dolphin resort guests can enjoy Extra Magic Hours.
Guests will receive daily 30 mins early access to all 4 Disney Theme parks as well as stay up to two hours after regular closing at select Disney Theme Parks on select evenings.
Guests need to check with Disney Guest Services upon arrival for parks and times.
Exclusive dedicated and continuous luxury motorcoach transportation direct from our hotels to Magic Kingdom® Park, Disney's Animal Kingdom® Theme Park, and Disney Springs®. One bus per theme park running approximately every 20-30 minutes.
Disney’s Water Taxis providing transportation to Epcot® and Disney's Hollywood Studios® (or guests can take a leisurely stroll to the entrance of these theme parks as well)
Complimentary daily parking at Walt Disney World® Resort theme parks with your Walt Disney World Swan and Dolphin room key – two cars maximum
Resort fees include
- In-room high speed internet access.
- Daily Fitness Class (live instructor)
- Complimentary Swan Paddleboat rentals.
Check in
4 p.m.
Check out
11 a.m.
Rooms
756
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Coffee maker
- Lit make-up mirror
- Mini fridge
- Pillow top mattress
- Upgraded amenities
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Safe
- TV
- Westin Heavenly Beds
Amenities
Location
Reviews
TripAdvisor Traveler Rating
Disappointing Shortfalls
maa206 (Marshall, Minnesota) on Jun 19, 2024
The property and complex are well maintained on the whole. While there were positive encounters with pool, food and beverage, and housekeeping staff, there were service shortfalls elsewhere. Brooklyn at the front desk was disinterested and visibly miffed at having to check me in. She seemed to mock my Platinum status (even though I never mentioned it) by immediately stating that there were no upgrades, while chuckling. Again, I never asked for any. Then, she reluctantly offered the amenities that accompany the status. The check-in was cold, impersonal, and hostile. The most disappointing encounter was with a bell/valet person on my last day. I was screamed at for attempting to load my luggage under the portico. The valet berated me the entire time. My attempts to escalate to management went nowhere. Alphonso did call me but seemed unfazed by this encounter. To have paid resort fee and parking only to be screamed at and ignored is unacceptable.
Served its purpose
ClRaB17 (Chicago, Illinois) on May 27, 2024
Overall the stay was good. While more economical than other DIsney resorts at the outset, be aware that parking is exorbitant, they add all kids of fees to your bill, including a resort fee of $45 per day. They say you get internet but I already get that as Titanium. They say you get access to a gym, pool, and fitness (don't you expect that at any hotel?) I don't want to ride a swan so don't charge me for it. At the rate, all those amenities should be included. The location is great if you are visiting Epcot or Hollywood Studios in WDW. There is a lot to do not too far away as well. The hotel rooms are basic and in need of some TLC. The room we were assigned had a nice view of Epcot. Check-in person (Brooklyn) was not friendly or helpful at all, barely looking up at us during check-in. Would make a request or say something and would completely fail to acknowledge. I wonder if it was a hearing issue, if then I could overlook. I didn't need to interact with any other staff so I am not sure if it was that one person or lack of training. Sadly this was our first impression. So different from one would expect at WDW Resort. Pool is a nice area. If you can't find one at the main pool there are some smaller pools that are less crowded (though more basic). Besides check in interaction and the fees they tack on, it was a fine stay.
Vacation Offers
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Receive limited-time savings when buying a 4-Park Magic Ticket at Walt Disney World Resort in Orlando, Florida.
Orlando, Walt Disney World Resort in Florida
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