TripAdvisor Traveler Rating

It is nice, but old. Best to get an ocean front or ocean view room so it's closer to the beach or it could be a big walk. The no reserving chairs policy is not enforced so it can be difficult to get a ...spot. Their reservation system for the a la carte restaurants is terrible. There's an app that opens at 8 am but somehow all the restaurants are already gone. They must be giving people who line up first choice, but this is not fair. Everyone should have an equal chance. Might be better to use a fixed allocation like other hotels do - for example 3 per week. No hot water in the shower at times.

The hospitality, location and price make this place a true gem. The staff at this resort is TOP notch, truly world class customer service. Everyone is super friendly, helpful and genuinely kind. The re...sorts location is prime for all sorts of activities; 15 minute walk to downtown Buceria, markets and restaurants, 25-30 minutes drive to Puerto Vallarta, and several other near by towns. The beach area is beautiful with clean beaches and white sand. The resort itself offers all sorts activities to keep you busy through out the day and night. There are several restaurants on the property, however, they pretty much all serve the same type of breakfast, lunch and dinner. There is also the option to dine at the specialty restaurant but these require reservations. Overall, the food was decent, however if you wish to sink your teeth to something different you can always eat out; there are plenty of restaurants outside the resort to please any appetite. I highly recommend the Taco joint just a few blocks from the resort; it opens twice a day and it has the best taco in the area. It's a popular place for locals and tourist alike, a must stop if you are staying at the resort. The property itself is clean and well maintained with plenty of bars and bathrooms throughout the resort. There are several pools spread throughout the resort so it never feels overcrowded. Our room was decent and clean with a large bathroom, however, the shower will not always have hot water, for the most part it is always warm. For the price I think this place is great, we had a fun time here as the staff and guest were all friendly and social. Overall, I highly recommend this resort if you are not hung up on all the little imperfections. You too will come to enjoy all the wonderful things this place offers. We will definitely be staying here again.

The workers are fantastic as always. It makes it feel like constantly going back. The staff is fabulous! And honestly the hospitality is amazing. I really recommend this Resort. The food stations are great.... Pools are nice, and everyone makes you feel welcome! I never want to leave.

The rooms are very old. The pillows are like rocks. The bed is kinda hard. Bathrooms are very old furniture in the rooms are very old like from the 40s. The food is average nothing like the resorts that I ...have been to. We ended up eating out on the last week we were there. Breakfast is so so but food was always cold too far to walk if you’re in building five and six no golf carts to transport anybody around to anywhere you wanna go somewhere to the markets you have to cab it if you wanna go down to the grocery store down the road the 10 minute walk casino down the road is about a 13 minute walk which they could use golf carts to transport people around and they would make more business for the people that own businesses the furniture in the lobbies were old drinks were gross. The beach was all right. The pools were nice, but you can never sit down at the beach and relax because you’re always had somebody on you selling you something would I recommend thisresort? probably not I’ve been too much nicer ones but saying always I guess you get what you pay for

Basically a run down resort, poorly maintained, food is 1 or 2 out of 10, very bland poor variety, best food we had was off resort at a little shack beside the resort. Drinks were as basic as it gets... if you want any limes in your dri as good luck, they don't have any, I needed to go the the super market and buy them, then tip the bartender to use my own. The only part saving it from a 0 star rating was the location, and the beach, both of which the ownership group can't screw up. Staff were friendly, but really didn't understand anything and always said the same few polite words they knew. So if you don't care about the quality of the resort or the food and are traveling on a budget this is the place for you.