All inclusive

BlueBay Grand Esmeralda

Playa del Carmen 4.0

Overview

The BlueBay Grand Esmeralda, conveniently located a short distance north of Playa del Carmen, is a resort surrounded by lush jungle, mangrove swamps and outstanding views of the sea. Enjoy all of the facilities that this property has to offer including their full spa, three swimming pools, private beach and fitness centre.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

980

Rooms

Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • TV
  • Full bathroom (choice of tub & shower or only shower – request at time of booking)
  • Balcony or terrace

Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Partial Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • TV
  • Full bathroom (choice of tub & shower or only shower – request at time of booking)
  • Balcony or terrace

Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • TV
  • Full bathroom (choice of tub & shower or only shower – request at time of booking)
  • Balcony or terrace

Amenities


Location

Address
Carretera Federal Chetumal, Puerto Juárez km 300, Playa del Carmen, 77710, Mexico
45 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Always look forward to being here at Blue Bay Esmeralda

jean d on Dec 21, 2024

I have been the guest of a circle one member for 5 weeklong visits. It’s always a pleasure to be welcomed back to the resort by the attentive staff. Always feels like being in paradise while leaving the Canadian winter behind. Viva la Mexico! ????

TripAdvisor users rated this property 5 out of 5

The best place in Playa del Carmen

Andrea Giselle R on Dec 20, 2024

My experience at the BlueBay Grand Esmeralda was, in general, good, although there were some details that did not fully meet my expectations. Since I arrived, the attention of the staff was friendly, always willing to help and make me feel comfortable The room was increíble , with a very comfortable bed and air conditioning that worked perfectly. Although it had no sea view, the view of the garden was also pleasant and relaxing. Of course, I noticed that some areas of the furniture needed a little maintenance. One of the aspects I enjoyed the most was the food. The themed restaurants offered a wide variety of delicious options and flavors, especially Italian food and cuts. The buffet had everything, although after a couple of days, I felt that the variety could be greater. As for the common areas, the pools were well maintained and had enough space for guests, although sometimes getting loungers was a bit complicated. The beach was what I liked the least. The water was not as clear as I expected, and there was a lot of sargassum, something that I understand is not entirely the fault of the hotel, but the area felt a little neglected. The night activities were fun; the entertainment team does an excellent job keeping guests entertained. In addition, there are several options for those looking for something quieter, such as bars with good music and drinks. In summary, my stay had ups and downs. I really enjoyed the food, the attention of the staff and the comfort of the room, but I think the beach and certain details in the maintenance of the hotel could be improved. It is an ideal place if you are looking to rest and enjoy a relaxed atmosphere, but I would not recommend it if what you are looking for is a spectacular beach experience.

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