Overview
The BlueBay Grand Esmeralda, conveniently located a short distance north of Playa del Carmen, is a resort surrounded by lush jungle, mangrove swamps and outstanding views of the sea. Enjoy all of the facilities that this property has to offer including their full spa, three swimming pools, private beach and fitness centre.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
980
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- Full bathroom (choice of tub & shower or only shower – request at time of booking)
- Balcony or terrace
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- Full bathroom (choice of tub & shower or only shower – request at time of booking)
- Balcony or terrace
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- Full bathroom (choice of tub & shower or only shower – request at time of booking)
- Balcony or terrace
Amenities
Restaurant
Restaurant
Lounge
Exterior
Exterior
Kids Club
Fitness centre
Spa
Pool
Pool
Pool
Location
Reviews
TripAdvisor Traveler Rating
Family Fun!!!
Krista K on Nov 15, 2024
This was our first time taking our kids to Mexico and we had an amazing time! We loved this resort, although it is by no means perfect. The food was delicious and we could always find something for everyone. We were able to try the seafood, Mexican, Italian and steakhouse a la cartes and they were all delicious. The service was great…especially Wilfredo at the Steakhouse. There are 2 pools, one is more of a party pool with great entertainment by the beach. It is a very busy pool and lots of fun. If you like a more chill vibe the other pool is perfect. There is also a different entertainment show every night. One night they bring in little stands with people selling their trinkets …beware…some of the stuff is in the store for much cheaper than they are asking at the stands. They have awesome golf carts driving around frequently to take you to the beach or the restaurants if they are further from where you are, although it is an easy walk. Now for the things that you just have to know might happen (we are pretty relaxed about these things…others may not be). The checkin did take quite a while but we didn’t mind waiting. The resort is also dated but very clean. While we were there we lost water a few times and the power went out a few times as well. The staff were all friendly and helpful! They made our stay memorable. They also have photographers that will take photos of your family…we weren’t keen on getting our photos taken, but I had a hard time saying no…it was like a mini photo shoot. In the end I am glad we did because we ended up with so many good photos…and our kids are not always easily photographed but Rudolph the photographer made it fun. You are under no obligation to buy them…but we did end up with a few. If you are looking for a reasonable fun trip at a clean resort with some minor flaws….this is the place for you!
Great property, great service!
Don S on Nov 15, 2024
The property is nice and expansive. I loved our swim out pool. There are plenty of restaurant choices and an I have to give special mention to the amazing and friendly staff. Andres in conçierge services was a standout. He helped me navigate getting some prescription medication replaced that I forgot in the states and was constantly working hard to meet any needs our group had. Willie the bartender at the Black and White bar is also another standout. Very friendly and helpful explaining the different tequilas and creative drink options. I would definitely come here again!
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