Overview
El Dorado Royale, a spa Resort for adults only, is located in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. A romantic secluded deluxe all-inclusive spa resort.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Welcome glass of sparkling wine
- All gourmet meals and specialty bites
- Mini-bar restocked daily with soft drinks, water and beer
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- 1 king bed, or 2 queen beds
- Garden view
- Maximum 3 adults
- Ceiling fan
- Jetted tub
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Terrace with a hammock and two chairs
- 1 king bed
- Garden view
- 1 king bed
- Garden view
- Maximum 2 adults
- Ceiling fan
- Jetted tub
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Terrace with a hammock and two chairs
- 1 king bed, or 2 queen beds
- 1 king bed, or 2 queen beds
- Maximum 3 adults
- Ceiling fan
- Jetted tub
- Patio
- Smoke-free
- Upgraded amenities
- Step right into a lazy river that crosses in front of your suite's patio.
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Terrace with a hammock and two chairs
Amenities
La Isla pool
La Isla
Los Tucanes
Beach dining
Fuentes Pool
Health Bar
Jojo's Bar
Cabanas
Fuentes Theatre
Rincon Mexicano
Guacamayas Bar
Cocotal
Lobby
Guacamayas Theatre
Martini's
Pier
Jojo's Restaurant
D Italia
Exterior lobby entrance
Location
Reviews
TripAdvisor Traveler Rating
Still love going here!
W6520FBnancys (Turlock, California) on Nov 14, 2024
Although we stay next door at Generations, we go to El Dorado Royale every day for our morning walk, along with some breakfasts and dinners. We also love dancing at Guacamayas when there is good music. We still miss having Cygnus band play 5 nights a week as they did in past years, but at least they are now there 2 nights a week. We also enjoyed having the Tribute band back, but would like to have them more than once a week. Black Cow has improved but they don’t always play music for dancing; their best set was when they played jazz at Gaviotas one night. We loved eating at D’Italia Casitas with Chef Jose cooking delicious food, Miguel and Jairo serving us, and Nicolas seating us. We also love having Fabiola and Ricardo, sommeliers extraordinaire, serving us wine. Fuentes never disappoints us with Chef Eduardo and Sommelier Fabiola and Noriberto serving us. At Kampai we ate fabulous Thai food prepared by Chef Montree. Our favorite waiter at Kampai was Javier who served us our lunch and breakfast then at Santa Fe. Although we loved the food at D’Italia Villas and had wonderful service by Aracely the manager and Jose our server, the restaurant was freezing cold. The temperature of the restaurant kept us from returning. At Cocotal we loved seeing Luz again as the hostess along with Angel who used to be at Chefs Market at Generations.
El Dorado Royale- not worth the price
436deanp (Vancouver, Canada) on Nov 09, 2024
the staff were friendly, smiling and greeting every moment we would pass them- great staff members. The resort isn't the greatest, the food was ok and the restaurants in the evening required reservations( through an app that isn't reliable), room service would take at least an hour which again wasn't the greatest of options. Communication is not the greatest, we had the floors food/dishes set outside of our room. I called 4 times to have the dishes removed as the local wildlife were eating the leftovers and hanging around outside our door ( please see attached pictures). After 4 phone calls the dishes were not picked up, we were awoken to sounds of dishes breaking at 0300 as the animals I guess broke the dishes ( see pictures). Finally the next morning, that's right the next day, on our way to breakfast I asked for the manager who wasn't on site yet- again complained about what had happened and desk agent said he would take care of it. So finally around 0900 it was cleaned up, only took almost 24 hours. All in all , for the price you pay I wouldn't recommend this hotel, have been to Mexico numerous times and this by far was the most disappointing.
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