Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Amenities
Lobby
Lobby Bar
Pool
Kids Pool
Kids Club
Awe Spa
La Gondola
Carvao
El Manglar
Golf
Location
Reviews
TripAdvisor Traveler Rating
Not worth the cost
K3685BGbrittanyb on Dec 14, 2024
(Sunrise) Definitely did not live up to the hype. The resort is so big that being able to walk and enjoy the atmosphere and strolling the grounds is not possible and really do have to flag golf carts down which are hit or miss to find. The room was so out dated and dirty feeling. We were there for a wedding and out of 40 rooms two people only got king beds even though we all reserved those almost a year ago. The resort acted like whatever no big deal, they could have acknowledged and offered something nice. Then there is so much construction for putting up stages for concerts soon that if you ordered an ocean view room you have a stage and very loud construction starting at 6am. The food was whatever, I don’t expect the best food at all inclusive but they one was supposed to have amazing food and it was hit or miss. Room service was horrible other than breakfast. My favorite was poolside tacos and ceviche. The drinks were good but very basic. Didn’t have any craft like cocktails. Definitely had to specifically ask for what alcohol you wanted. Staff and bartenders were decent. From experience at other resorts they really didn’t interact and have fun with us like I’m used to at other resorts. For the money I don’t think this place is worth it, yes there is a ton for kids but so do a lot of other resorts that are nicer and cheaper. The beach they kept clean but it’s not the pretty blue water but was still nice to lay out on until they decided they were going to move out all the lounge chairs which was weird but also our last day so wasn’t worth questioning.
Second Visit
Passport62020653556 (Edmonton, Canada) on Dec 11, 2024
This was our second visit as a family to moon palace and we had a great time. We visited all three resorts and could always find something to do at all three. Sunrise by far was the most vibrant however Nizuc offered better food options throughout the afternoon. The beaches were clean, staff was super friendly and accommodating, especially Victor and Antonio at Sunrise pool, and the resort was well maintained at all times We will be back again and will 100% recommend Moon Palace to anyone looking to travel to the Cancun area.
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