Moon Palace Cancun
Chetumal Cancun 5.0
Active Advisories
There will be renovations in the Lobby and Lobby Bar the week of May 18-21st 205. All efforts will be made to minimize any impact to guests.
Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries

- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Honeymoon Suite ammenities include;
- Private beach lounge chair area with waiter service.
- Welcome bottle of wine.
- Liquor dispenser with premium, upgraded brands of liquor.






Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
Kids club
Open daily
Teens club
Teens club
- Children ages: 4 to 17
Type | Amenities | |
---|---|---|
Columpios | Bar, Pool bar | |
Lounge Bar | Bar, Lounge | Live music |
Lobby Bar | Bar, Lobby bar | |
Pool Bar | Bar | |
Noir Nightclub | Nightclub | Dance floor, Live DJs |
Columpios | ||
Type | Bar, Pool bar | |
Amenities | ||
Lounge Bar | ||
Type | Bar, Lounge | |
Amenities | Live music | |
Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities | ||
Pool Bar | ||
Type | Bar | |
Amenities | ||
Noir Nightclub | ||
Type | Nightclub | |
Amenities | Dance floor, Live DJs |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
El Manglar | Buffet | International | Breakfast, Dinner, Lunch | |
Carvao | Buffet | Brazilian | Dinner | Dress code |
Los Caporales | À la carte | Mexican | Breakfast, Dinner | Dress code |
Palapa Delfines | Buffet | International | Dinner, Lunch, Snacks | |
Palapa Pelicanos | À la carte | International | Dinner, Lunch, Snacks | |
Sweet & Coffee | Café | Coffee and Pastries | Snacks | |
Lobby Bar | Snack bar | International | Snacks | |
La Gondola | Buffet | International, Italian | Breakfast, Dinner | This restaurant provides both buffet and à la carte dining |
MoMo | À la carte | Asian | Dinner | Dress code |
Bugambilias | Buffet | International | Breakfast, Dinner, Lunch | |
Palapa Fragata | Buffet | Seafood | Dinner, Lunch | |
Palapa Barracuda | À la carte | International | Breakfast, Dinner, Lunch | |
Pool Bar Columpios | À la carte | Asian | Dinner, Lunch | |
El Caribeno | À la carte | Caribbean | Dinner | Dress code |
La Trattoria | À la carte | International | Dinner | Dress code |
Agra | À la carte | Indian | Dinner | Dress code |
El Manglar | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Carvao | ||||
Type of restaurant | Buffet | |||
Type of cuisine | Brazilian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Los Caporales | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Breakfast, Dinner | |||
Additional Information | Dress code | |||
Palapa Delfines | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Dinner, Lunch, Snacks | |||
Additional Information | ||||
Palapa Pelicanos | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner, Lunch, Snacks | |||
Additional Information | ||||
Sweet & Coffee | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries | |||
Open for | Snacks | |||
Additional Information | ||||
Lobby Bar | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International | |||
Open for | Snacks | |||
Additional Information | ||||
La Gondola | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International, Italian | |||
Open for | Breakfast, Dinner | |||
Additional Information | This restaurant provides both buffet and à la carte dining | |||
MoMo | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Bugambilias | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Palapa Fragata | ||||
Type of restaurant | Buffet | |||
Type of cuisine | Seafood | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Palapa Barracuda | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Pool Bar Columpios | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
El Caribeno | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
La Trattoria | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Agra | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Indian | |||
Open for | Dinner | |||
Additional Information | Dress code |
- Rooms: 2058
- Property view .
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Jetted pools: 6
- Kids pools: 2
- Outdoor pools: 2
Golf
- Golf: on site ($)
Water sports
- Scuba diving: on site
Other sports
- Climbing wall: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Theme parties
- Meditation garden
- Marina
- Dive tank
- FlowRider
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Valet parking
- Catholic mass (Saturdays)
- Car rental desk available ($)


Lobby

Lobby Bar

Pool

Kids Pool

Kids Club

Awe Spa

La Gondola

Carvao

El Manglar

Golf
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
A+ experience, love the staff
Kevin D on Mar 08, 2025
Incredible experience, the food, drinks, pools, and scenery was incredible and the service and people were even better. We stayed at the Grand and worked with Alfredo and Edgar and they couldn’t have been ...more helpful. Highly recommend, will definitely return.
Avoid membership scam
Midwesterncouple (Maryville, Missouri) on Mar 07, 2025
Been to this resort multiple times and it has gone down hill. The resort employees are still nice and work hard but avoid the presentation at all costs. They don't honor the promises made and consistentl...y take benefits away from members. The membership has become a scam and their business practices are unethical.
Vacation Offers
-
Enjoy a complimentary golf package during your stay at select all-inclusive Palace Resorts in Cancun, Mexico.
Riviera Maya, Cancun
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
Find your vacation package
