Moon Palace Cancun
Chetumal Cancun 5.0
Active Advisories
There will be renovations in the Lobby and Lobby Bar the week of May 18-21st 205. All efforts will be made to minimize any impact to guests.
Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries

- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Honeymoon Suite ammenities include;
- Private beach lounge chair area with waiter service.
- Welcome bottle of wine.
- Liquor dispenser with premium, upgraded brands of liquor.






Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
Kids club
Open daily
Teens club
Teens club
- Children ages: 4 to 17
Type | Amenities | |
---|---|---|
Columpios | Bar, Pool bar | |
Lounge Bar | Bar, Lounge | Live music |
Lobby Bar | Bar, Lobby bar | |
Pool Bar | Bar | |
Noir Nightclub | Nightclub | Dance floor, Live DJs |
Columpios | ||
Type | Bar, Pool bar | |
Amenities | ||
Lounge Bar | ||
Type | Bar, Lounge | |
Amenities | Live music | |
Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities | ||
Pool Bar | ||
Type | Bar | |
Amenities | ||
Noir Nightclub | ||
Type | Nightclub | |
Amenities | Dance floor, Live DJs |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
El Manglar | Buffet | International | Breakfast, Dinner, Lunch | |
Carvao | Buffet | Brazilian | Dinner | Dress code |
Los Caporales | À la carte | Mexican | Breakfast, Dinner | Dress code |
Palapa Delfines | Buffet | International | Dinner, Lunch, Snacks | |
Palapa Pelicanos | À la carte | International | Dinner, Lunch, Snacks | |
Sweet & Coffee | Café | Coffee and Pastries | Snacks | |
Lobby Bar | Snack bar | International | Snacks | |
La Gondola | Buffet | International, Italian | Breakfast, Dinner | This restaurant provides both buffet and à la carte dining |
MoMo | À la carte | Asian | Dinner | Dress code |
Bugambilias | Buffet | International | Breakfast, Dinner, Lunch | |
Palapa Fragata | Buffet | Seafood | Dinner, Lunch | |
Palapa Barracuda | À la carte | International | Breakfast, Dinner, Lunch | |
Pool Bar Columpios | À la carte | Asian | Dinner, Lunch | |
El Caribeno | À la carte | Caribbean | Dinner | Dress code |
La Trattoria | À la carte | International | Dinner | Dress code |
Agra | À la carte | Indian | Dinner | Dress code |
El Manglar | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Carvao | ||||
Type of restaurant | Buffet | |||
Type of cuisine | Brazilian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Los Caporales | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Breakfast, Dinner | |||
Additional Information | Dress code | |||
Palapa Delfines | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Dinner, Lunch, Snacks | |||
Additional Information | ||||
Palapa Pelicanos | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner, Lunch, Snacks | |||
Additional Information | ||||
Sweet & Coffee | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries | |||
Open for | Snacks | |||
Additional Information | ||||
Lobby Bar | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International | |||
Open for | Snacks | |||
Additional Information | ||||
La Gondola | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International, Italian | |||
Open for | Breakfast, Dinner | |||
Additional Information | This restaurant provides both buffet and à la carte dining | |||
MoMo | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Bugambilias | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Palapa Fragata | ||||
Type of restaurant | Buffet | |||
Type of cuisine | Seafood | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Palapa Barracuda | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Pool Bar Columpios | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
El Caribeno | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
La Trattoria | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Agra | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Indian | |||
Open for | Dinner | |||
Additional Information | Dress code |
- Rooms: 2058
- Property view .
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Jetted pools: 6
- Kids pools: 2
- Outdoor pools: 2
Golf
- Golf: on site ($)
Water sports
- Scuba diving: on site
Other sports
- Climbing wall: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Theme parties
- Meditation garden
- Marina
- Dive tank
- FlowRider
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Valet parking
- Catholic mass (Saturdays)
- Car rental desk available ($)


Lobby

Lobby Bar

Pool

Kids Pool

Kids Club

Awe Spa

La Gondola

Carvao

El Manglar

Golf
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.3
-
Rooms 4.5
-
Service 4.6
-
Value 4.2
Lis Tacos - Marisol
Mike W on May 03, 2025
Our server at Los Tacos, Marisol, was excellent. She provided great service during a really busy time of day. There was a large convention arriving at the resort but Marisol and the restaurant management... made sure we were seated and served promptly.
Lovely stay at lovely hotel
Nicola G on May 02, 2025
We went back to moon palace for our 10th wedding anniversary as we loved it when we had our honeymoon there and again it lived up to how we first remembered it, the food was lovely, people are lovely and o...ur room with sea view was special. always clean and fresh in our room and everywhere at the hotel. could not fault. There are few people I would like to mention as they made our stay so nice, memorable and special they all work so hard. We had such a lovely stay between 17th April - 25th April at the Nizuc part of the hotel It was made even more special by Jonathon in public relations, my son was in contact with him while we was there as he and his GF are expecting their fist child and was doing a gender reveal back at home, my son wanted to make it a little special for us as we was away and contact Jonathon and his team to arrange a little something in our room to do the gender reveal but Jonathon wanted to make it even more special and they put on a fantastic gender reveal on the beach for both of us, it was fab and such a memory and so very nice of the hotel to do this for all of us, they even sat us on the verandor where we had our honeymoon meal and this made it even more so memorable for us, they took pictures and sent us a great video, wow it was so special and I wanted to thank you all for such a great surprise. I would like to also mention the lovely guys at the pool area who worked so hard and was so lovely to us everyday of our stay Gaspar was a star so nice and made sure we never went without a drink or food and also Hermelindo was just as nice and also made sure we was good. Bella and her team in the restaurant was also so lovely and helpful, made sure we was always ok every staff member was so happy to help and it was always a pleasure for them, honestly if it wasn't so far away from home I would go back every year. We went to most of the resaurants and all was good, loads of food and nice cakes. My husband played golf twice and he enjoyed that with stopping points to pick up a drink, fruit or bite to eat. I went to the spa and that was so good, they time it right that its not over busy in the spa to use the facilities and again the ladies in there was so nice, my 120min massage for lovely and felt relaxed and fresh after. I would like to thank you all at the moon palace for such a lovely stay AGAIN. Gibson Family
Vacation Offers
-
Enjoy a complimentary golf package during your stay at select all-inclusive Palace Resorts in Cancun, Mexico.
Riviera Maya, Cancun
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