Occidental at Xcaret Destination
Puerto Juarez 4.0
Overview
The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
765
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
Rooms

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room
• Complementary mini - bar (daily refill)
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Concierge Level inclusions:
- Upgraded amenities in room
- Bathrobe and slippers
- Fruit plate and bottle of champagne in room upon check in.
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room
• Complementary mini - bar (daily refill)
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.

- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- No more than 3 guests in the room
- Minimum 1 adult, maximum 2 adults
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room
• Complementary mini - bar (daily refill)
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.



Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Kids Club
Teens Club
- Children ages: 2 to 11
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | Live music |
Bar De Playa La Caleta | Bar, Beach bar | |
Bar La Terraza | Bar | |
Bar La Bodeguita (Teatro) | Bar | |
Bar Hundido | Bar, Swim-up bar | |
Sports Bar | Bar | |
Disco Palenque | Nightclub | Dance floor |
El Lago Bar | Bar, Sports bar | |
Bar Flamencos | Bar | |
Bar Cangrejos | Bar | |
Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities | Live music | |
Bar De Playa La Caleta | ||
Type | Bar, Beach bar | |
Amenities | ||
Bar La Terraza | ||
Type | Bar | |
Amenities | ||
Bar La Bodeguita (Teatro) | ||
Type | Bar | |
Amenities | ||
Bar Hundido | ||
Type | Bar, Swim-up bar | |
Amenities | ||
Sports Bar | ||
Type | Bar | |
Amenities | ||
Disco Palenque | ||
Type | Nightclub | |
Amenities | Dance floor | |
El Lago Bar | ||
Type | Bar, Sports bar | |
Amenities | ||
Bar Flamencos | ||
Type | Bar | |
Amenities | ||
Bar Cangrejos | ||
Type | Bar | |
Amenities |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Le Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
The Beach Club | Buffet | International | Breakfast, Lunch | |
D'Oriental | À la carte | Asian | Dinner | Dress code, Reservations required |
Sonora Steak House | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
Los Olivos | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
La Piazza | À la carte | International | Dinner, Snacks | |
El Pescador | À la carte | Seafood | Dinner | Dress code, Reservations required |
Paco's Tacos | À la carte | Mexican | Dinner, Snacks | |
La Hacienda | À la carte | Mexican | Dinner | Dress code, Reservations required |
El Lago | Snack bar | International | All day dining, Snacks | |
Le Buffet | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
The Beach Club | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Lunch | |||
Additional Information | ||||
D'Oriental | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Sonora Steak House | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Los Olivos | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mediterranean | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
La Piazza | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner, Snacks | |||
Additional Information | ||||
El Pescador | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Seafood | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Paco's Tacos | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner, Snacks | |||
Additional Information | ||||
La Hacienda | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
El Lago | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International | |||
Open for | All day dining, Snacks | |||
Additional Information |
- Rooms: 765
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Meal plan details for non-Premium Level guests
For the specialty restaurants, 1 dinner per 3 nights stay, 2 dinners per 4-5 nights, 3 dinners for 6 nights, 4 dinners for 7 nights, 5 dinners for 8 nights, 7 dinners for 9-10 nights, 8 dinners for 11-12 nights, 9 dinners for 13 nights and 10 dinners for 14 nights.
Unlimited Xcaret Xperience ($)
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room.
• Complementary mini - bar (daily refill).
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
Pools
- Adults only pools: 1
- Freshwater pools: 5
- Kids pools: 1
Golf
- Mini golf: on site
Water sports
- Dive shop: on site ($)
- Scuba diving available ($)
- Snorkeling available ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site ($)
- Nightly entertainment: on site
- ATM available ($)
- Currency exchange available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services available ($)
- Multilingual staff
- Parking
- Tour desk available ($)
- Jewelry store available ($)
- Clothing store/boutique available ($)


Beach

Pool

Lounge

Lobby

Front desk

Royal pool area

Main pool

Second pool

Swim-up bar

Lobby bar

Royal service restaraunt

Gym

Kids club

Wedding

Mayan Welcome

La Hacienda

D'Oriental

Los Olivos

Pool bar

El Pescador

Tennis court
Location

Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.4
-
Location 4.4
-
Rooms 4.1
-
Service 4.2
-
Value 4.0
Amazing
Aubrey S on Apr 26, 2025
Amazing hospitality from staff. Clean and comfortable rooms! Beautiful pools, beaches and restaurants. Being able to walk next to native wild life is a once in a lifetime experience. Already talking to my ...husband about coming back next year!
Best holiday ever!!!!
Michelle N on Apr 25, 2025
Hotel is awesome! We stayed in the Royal Level and are glad we did, there are exclusive areas for Royal guests throughout the hotel and the Royal Restaurant food is exceptional! Room was traditional and v...ery spacious. I could do with a refurb to make more modern in our personal opinion but this didn’t detract from our stay. Pool areas are fab! Remember to book your Al La Carte restaurant bookings in advance to avoid disappointment! Hotel has 2 entrances to Xcarat park, we took advantage the special pass offer which gave us access to the park throughout our whole stay! A photo package (including all photo point, photographer and experience photos) for whole duration was only $90 which we thought was great value! A special shout out to the Reception staff at the Royal - Sofia, Iris, Ale and all others who made our stay so special! We would absolutely recommend and would absolutely come back! Thank you!
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