All inclusive

Occidental at Xcaret Destination

Puerto Juarez 4.0

Overview

The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

765

Rooms

Deluxe Room
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Room
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Deluxe Concierge
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Concierge
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Concierge Level inclusions:

  • Upgraded amenities in room
  • Bathrobe and slippers
  • Fruit plate and bottle of champagne in room upon check in.

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Junior Suite
506 square feet
  • 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
  • No more than 3 guests in the room
Junior Suite
506 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Amenities


Location

Address
Carretera Federal Chetumal, Puerto Juarez Km 282, Puerto Juarez, Mexico
60 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Beautiful resort

lubavich (London, United Kingdom) on Jul 19, 2024

Beautiful resort, walking distance from Xcaret park at huge plus and the staff is amazing and helpful. Room - bedding extremely comfortable! Room cleaned daily, service nice Really enjoyed our time at the resort especially by the beach area and infinity pool! Wildlife every where. service was perfect from start to finish. We will definitely come back.

TripAdvisor users rated this property 1 out of 5

Not what was expected! For being a high rated hotel it was more of an average hotel. Baggage people were rude.

suzansoltero (Houston, Texas) on Jul 19, 2024

Appears that “Members” are treated differently. Had we known we would not have gone there. Bar was members only.

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