Overview
The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
423
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests staying at the Grand Palladium Kantenah Resort and Spa enjoy free access to all the bars and restaurants in the complex, except those located at The Royal Suites Yucatan by Palladium.
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Bathrobe and slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS
Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.
- Designated, privileged area made especially for VIP families
- Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
- Access to all services and facilities of the resort, including priority booking in all restaurants
Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.
- 1 king bed, or 2 double beds, and 1 sofa bed
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds, and 1 sofa bed
- Garden view or Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathrobe & Slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS
Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.
- Designated, privileged area made especially for VIP families
- Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
- Access to all services and facilities of the resort, including priority booking in all restaurants
Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.
Amenities
Pool chairs
Aerial view of beach
Bamboo restaurant
Ribs & More
Fitness centre
Gran Azul buffet
El Ranchito park
Punta Emilia
Spa pools
Mare Nostrum
Colonial bar
Aquatic park
Mini club
Lobby bar
Laguna buffet
Meeting room
Bamboo
Pool
La Adelita
Spa pools outdoor
Kabah buffet
El Ranchito
Baby club
Tikal buffet
El Dorado
Aquatic park
Lobby
La Laguna
Portofino
Beach wedding
Sumptuori
Spa
Hacienda buffet
Hemingway bar
Pool
Location
Reviews
TripAdvisor Traveler Rating
Excellent holiday
J0dy (Combe Martin, United Kingdom) on Nov 13, 2024
I will give my honest opinion as always. We have been going to the Palladium since 2010 and in 2022 we had a really bad experience but decided to give it one more try and we were not disappointed. We were told by TUI that building works were being carried out which was a big red flag for us. Honestly, we did not hear a thing. A couple of restaurants were closed but that did not make any difference. We were kindly upgraded to VIP guests for the amount of years we have visited which gave us access to the exclusive TRS. We ate in the Japanese restaurant - very nice. We ate in the Argentinian and Brazilian restaurants - again very nice. We also ate in the sports bar. The buffet restaurant is what you expect - buffet style food. Some of it was not very hot but the stir-fry at the end of the hot food was just amazing, as was the pancakes freshly made. The beach bar also was very good and well stocked with food. Mainly burger and chips, pasta and nacho's. There is an ice-cream machine to help yourself which the kids did all the time. A special "Thank you" to Paoula, our server by the pool. She brought us drinks all day long and knew what we wanted all the time. All the staff were polite and smiling all the time. We did have rain and when it came down, it was heavy. We didn't have leave the pool side as it was only for a short time and then dried out really quickly. The Kantenah has had a refurb and is now very stylish. Its been made more into a family resort. The pool has been upgraded by the Black & White (POP Kids Club) with sun loungers and small ones for children. The towels are blue and I loved the "Family Boss" yellow towels for the children. This is a nice touch. Also on the beach there is a more children friendly area and going into the sea where there are no rocks with rooms overlooking the beach. As I have said before, we have previously had a bad experience but now, with the refurbishment, I would definitely recommend visiting the Grand Palladium. Thank you to all the staff for making our holiday memorable.
Great experience
pavlog997 (Edmonton, Canada) on Nov 09, 2024
First of all: Family selection is 100% worth it. Great attractions for the kids. Kids room just amazing. Lots of fun and stuff to do. Villas just 5 steps from the beach. Butler service is great. Special appreciation for Abraham and Guillermo. Guys are definitely know what are they doing and was really helpful. Food is okay, lineups sometimes at main buffets for lunch and dinner. Argentina steak house disappointed, but Brazilian and Japanese were really good. Breakfasts at Nest were unbelievable. Must go. Sport-bar was awesome, burgers and wings were really good. Show at BRAVO is really worth it, even for the little extra money. Lots of dancing and music. Another great feature: no cards for the room and towels. Absolutely love it. Advises for management: more transport at evening time. Lots of attractions, lots of tourists….was few unpleasant moments. Expansion for the sport bar, pretty crowded at game day and night. And lineups at main buffets. But it’s only minor. We had a GREAT time with the kids and friends. Great experience. Definitely recommend that resort and come back again.
Vacation Offers
-
Two children 0-17 years old stay free in the Family Selection rooms at select Grand Palladium Hotels & Resorts in Mexico.
Cancun, Riviera Maya, Tulum, Puerto Vallarta -
Enjoy $600 in resort coupons with a minimum 5-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.
Cancun, Riviera Maya, Tulum, Punta Cana, Montego Bay, Puerto Vallarta
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
